From the beginning of entering, it was an unpleasant experience. I was given a key to room 517 on the 3rd floor. When I tapped the key in the elevator, it went down to the 3rd floor. I went back to the receptionist and they said it was the wrong key. When I entered the room, the AC didn't have a remote. When I did, I couldn't use it. There was a dispenser in front of the room, but if I wanted to drink something, I had to walk to the front. When I wanted to leave the room, the door wouldn't lock automatically.