A nice hotel with free airport shuttle. It's best to stay here if you're heading to the airport, as downtown Palembang is quite far. Culinary options are also far away. However, there's LRT access. Overall, the hotel is okay for a stay, but the fitness facilities could be better equipped, as they only offer cardio, but there are no weight machines. The food variety could be increased, as traditional food is the dominant choice.

The staff [are] friendly and helpful.

Friendly staff, suitable for family vacation, spacious place.

Great, given comfortable hospitality twice

I've stayed here twice, it's nice, good, and I recommend it.

The hotel staff was friendly and very helpful during check-in… Every time I visit Palembang, I choose to stay here repeatedly because of its comfort and strategic location close to the airport… 👍🏼

Very comfortable...very complete facilities. Very satisfying service.

I have been a regular guest, always at Hotel Santika.

good

Overall, the hotel ambiance is very good. However, it's a shame that the WiFi is so slow. Please consider speeding up the WiFi a bit.

The room is nice, spacious, there is no noise from the AC, it is comfortable to stay here, the view from the balcony is very beautiful.

The staff are friendly, everything is clean and comfortable

The service is very satisfying, the breakfast menu is also interesting, and it is very helpful for those who want to transfer to the airport.

The atmosphere is good, the service is fast and friendly, access to the airport is very close

It's just that when I stayed there, the internet was very slow so a lot of work was slow.

There's no doubt that nothing will fail or disappoint.

Friendly staff and it has free shuttle transport to the airport

Highly recommended for families and a comfortable, cool atmosphere.

Thank you to all the staff of Hotel Santika Premier Bandara Palembang who have provided excellent service to customers, starting from reservations, airport pick-up and drop-off, as well as the front office staff who handled check-in and check-out and the restaurant staff who have provided the best service and the menu at breakfast is very varied, ranging from international food to traditional food is also available and the taste is great so it is confusing to choose, and for the room is quite spacious complete facilities only lacks a garden view lack of lighting, so if the night is dark so if you want to smoke a bit lazy, heheheh. Next, I will come back again to stay with my family and thank you very much to Mr. Idris (Bell Driver) who has helped us from pick-up and drop-off to the airport and preparing the items that were left. Thank you, see you next time.

Hotel service is ok, hotel staff is friendly.