8.3
Very Good

From 1,287 reviews

Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.0

Location

8.4

Service and Facilites

8.4

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Staff Friendliness (29)
Bedroom (23)
Ambiance (21)
Surroundings (20)
Hotel Area (16)
Accessibility (15)
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Room Space (15)
Bathroom (15)
Family Friendly (14)
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Traveler Reviews Dhika Serenity Jatinangor

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40
Customer reviews
d***i
icon-Leisure
Leisure
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8.8

/10

Reviewed 2 week(s) ago

Everything is ok in this hotel, it's just that it's not soundproof, so the elevator noise is a bit disturbing, but overall everything is good.
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Accommodation's Reply
14 Apr 2025
Dhika Serenity Hotel is honored to have hosted your family, we always ensure that our rooms and services are of the best quality to ensure your satisfaction during your stay here. We apologize for your experience during your stay at Dhika Serenityb Jatinangor. Regards, Dhika Serenity Jatinangor
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e***a
icon-Leisure
Leisure
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9.4

/10

Reviewed 2 week(s) ago

quite satisfied staying here. yesterday booked 3 rooms during the peak of the Eid holiday season. when almost all accommodations increased their prices quite significantly, this hotel remained at its regular price.. the rooms were clean, the toilets could probably be equipped with shelves to put soaps, the food was delicious, and the view of the swimming pool was really nice.. if next time I have a vacation near here again, this hotel will probably be my first choice again..
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Accommodation's Reply
10 Apr 2025
Dhika Serenity Hotel is honored to have hosted your family, we always ensure that our rooms, services, and food are of the best quality to ensure your satisfaction during your stay here. Thank you for your support to us. Best regards, Dhika Serenity Jatinangor
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wening a. a.
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Staycation
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9.1

/10

Reviewed 2 week(s) ago

The first impression of staying here when entering the room is fragrant, clean & tidy. AC, electric kettle, water heater are functioning properly. The wall clock is dead. For breakfast it's delicious but lacks variety. The view is very beautiful. Some employees are friendly and some are not (that I met).
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Accommodation's Reply
10 Apr 2025
Dhika Serenity Hotel is honored to have hosted your family, we always ensure that our rooms, services, and food are of the best quality to ensure your satisfaction during your stay here. Thank you for your support to us. Best regards, Dhika Serenity Jatinangor
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D***i
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Leisure
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9.3

/10

Reviewed 2 week(s) ago

Very friendly staff, comfortable room, clean pool. Breakfast food variety and taste are lacking.
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Accommodation's Reply
10 Apr 2025
Dhika Serenity Hotel is honored to have hosted your family, we always ensure that our rooms, services, and food are of the best quality to ensure your satisfaction during your stay here. Thank you for your support to us. Best regards, Dhika Serenity Jatinangor
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K***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 week(s) ago

comfortable, easy service and everything is according to request except request for honeymoon room not to be decorated
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Accommodation's Reply
10 Apr 2025
Dhika Serenity Hotel is honored to have hosted your family, we always ensure that our rooms, services, and food are of the best quality to ensure your satisfaction during your stay here. Thank you for your support to us. Best regards, Dhika Serenity Jatinangor
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M***a
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Leisure
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9.4

/10

Reviewed 2 week(s) ago

The price is quite affordable, the location is close to residential areas, natural views and swimming pool, the hotel is combined with an apartment, the staff is friendly, thank you.
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+3

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Accommodation's Reply
14 Apr 2025
Dhika Serenity Hotel is honored to have hosted your family, we always ensure that our rooms and services are of the best quality to ensure your satisfaction during your stay here. Regards, Dhika Serenity Jatinangor
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H***d
icon-origin-TRAVELOKA

8.1

/10

Reviewed 2 week(s) ago

Parking staff, did not pay attention to us being guests.
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Accommodation's Reply
14 Apr 2025
We apologize for your experience while staying at Dhika Serenity Jatinangor. We have received your feedback regarding our services, we will always try our best to improve them, hopefully in the future when you stay at our hotel again, we will provide the best service to ensure your satisfaction during your stay at Dhika Serenity Hotel. Thank you for your support. Regards, Dhika Serenity Jatinangor
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W***n
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Transit
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9.4

/10

Reviewed 2 week(s) ago

Recommended for staying with family, the rooms and swimming pool are clean and pleasant.
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Accommodation's Reply
04 Apr 2025
Dhika Serenity Hotel is honored to have hosted your family, you are right we always ensure that our rooms, services and food are of the best quality to ensure your satisfaction during your stay. Thank you for your support to us. Regards. Dhika Serenity Jatinangor
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A***f
icon-origin-TRAVELOKA

8.2

/10

Reviewed 7 week(s) ago

Very friendly hotel staff, nice room for staycation.
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1 people find it helpful

Accommodation's Reply
19 Mar 2025
Thank you for your rating. Looking forward to your return to Dhika Serenity Jatinangor.
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Adly F. M.
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Business
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9.4

/10

Reviewed 7 week(s) ago

Recommended if you visit Sumedang City but the food is already cold.
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1 people find it helpful

Accommodation's Reply
19 Mar 2025
Thank you, sis. Sorry for the inconvenience. We will use your input as evaluation material to improve.
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D***i
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Staycation
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10.0

/10

Reviewed 8 week(s) ago

nice place and friendly staff. ok food
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1 people find it helpful

Accommodation's Reply
19 Mar 2025
Thank you for your rating. Looking forward to your return to Dhika Serenity Jatinangor.
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J***y
icon-origin-TRAVELOKA

9.4

/10

Reviewed 9 week(s) ago

Convenient location, Jatinangor area, cool atmosphere, clean surrounding area.
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2 people find it helpful

A***i
icon-Leisure
Leisure
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10.0

/10

Reviewed 11 week(s) ago

I have always used this hotel several times every time I go to Bandung Jatinangor 🥰👍🏻friendly service, clean and comfortable, I really like it, I feel at home, thank you
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1 people find it helpful

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Meutia N.
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Leisure
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8.2

/10

Reviewed 11 week(s) ago

The location of the hotel from the highway is quite far with dark road conditions and challenging inclines. It's hard to find food because there are very few sellers in front of the hotel, the hotel restaurant also closes quickly. There aren't too many breakfast variations. But overall the room is okay, the infinity pool also has a really cool view
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3 people find it helpful

L***A
icon-origin-TRAVELOKA

9.4

/10

Reviewed 12 week(s) ago

All hotel staff are friendly. All room facilities are OK, only the sink faucet is noisy because it leaks. Finally, the water keeps dripping. Please check all facilities so that consumers feel more comfortable 🙏🏽
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3 people find it helpful

a***m
icon-Business
Business
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10.0

/10

Reviewed 15 week(s) ago

It is very comfortable here, every activity in Jatinangor is guaranteed to be here, the prices are affordable and the atmosphere is cool.
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A***r
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Staycation
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8.2

/10

Reviewed 16 week(s) ago

Every time I come here, the problem is always that the AC is not cold, it seems like it has never been cleaned.
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3 people find it helpful

aam p.
icon-Business
Business
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10.0

/10

Reviewed 19 week(s) ago

Very friendly staff, beautiful atmosphere
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2 people find it helpful

S***y
icon-Transit
Transit
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8.5

/10

Reviewed 20 week(s) ago

Quite comfortable, not too crowded
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2 people find it helpful

G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 21 week(s) ago

thank you. for the friendly service and delicious and clean Sarpan food. child-friendly swimming pool facilities.
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1 people find it helpful

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