8.6
Very Good

From 1,238 reviews

Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.2

Location

8.5

Service and Facilites

8.6

People often mention about The Luxe Hotel Dalat
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Staff Friendliness (14)
Room Space (13)
Distance to City Center (12)
Bathroom (12)
Bedroom (10)
Hotel Area (9)
Check-in/out Time (8)
Accessibility (6)
Family Friendly (6)
Wifi (6)
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Traveler Reviews The Luxe Hotel Dalat

Number of reviews per page
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40
Customer reviews
Huynh T. L.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 1 week(s) ago

Friendly staff, except for poor soundproofing, the rest is ok. Close to the center so easy to move around. Reasonable price.
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Nguyễn T. T. T.
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10.0

/10

Reviewed 2 week(s) ago

Everything is ok, I will come back a second time. Near all amenities, all the staff are friendly. It was raining but Mr. Phat still helped me park and clean my bike. Thank you very much.
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1 people find it helpful

Lộc L.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

The hotel is quite good. The staff is friendly.
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Doan T. C.
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Staycation
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6.5

/10

Reviewed 3 week(s) ago

Stayed many times. This time was very disappointing. The staff took me to a room with a bathroom that didn't drain. I think the hotel definitely knew that the room had a bathroom that didn't drain, but still let the guest stay. I stayed for 3 days and 2 nights, mainly resting and working in the room. When I entered the toilet, it was all water and water. When I complained about leaving, the receptionist was talking and then went to answer the phone? Maybe she answered the phone after talking to the guest!!!!! Disappointing! In Da Lat, there are thousands of choices but .....
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3 people find it helpful

L***G
icon-origin-TRAVELOKA

8.8

/10

Reviewed 6 week(s) ago

Near the center, has a comfortable lobby, enthusiastic staff, has motorbike rental service at the hotel, very satisfying experience
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4 people find it helpful

Tran D.
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Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 6 week(s) ago

I stayed here for 2 nights, everything was very good, the staff were friendly, spoke softly, cheerfully and professionally, I was impressed with the receptionists and the luggage support guy named Phat, I chose the most basic room but it was still very spacious, clean, cozy space. From the hotel to the city center is very close, convenient to travel. In general, I felt very comfortable here, if I have the opportunity to go to Da Lat next time, I will still choose to stay here again.
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5 people find it helpful

Bui T. Q. N.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 8 week(s) ago

convenient location, car rental available at the hotel
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4 people find it helpful

Accommodation's Reply
09 Mar 2025
Dear Customer, Thank you for choosing The Luxe Hotel Da Lat as your destination for your recent vacation. Your comments will be the motivation for all staff of The Luxe Hotel to strive harder in bringing the best quality services to customers. Wish you good health. See you soon. Best regards, The Luxe Hotel!
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Như Ý. N. T.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 9 week(s) ago

The staff is super cute and enthusiastic, they take good care of me. I stayed in a super spacious room for 4 people, but the room had glass on the outside so I needed makeup. Overall, 9.75 points.
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6 people find it helpful

Accommodation's Reply
24 Feb 2025
Dear Customer, Thank you for choosing The Luxe Hotel Da Lat as your destination for your recent vacation. Your comments will be the motivation for all staff of The Luxe Hotel to strive harder in bringing the best quality services to customers. Wish you good health. See you soon. Best regards, The Luxe Hotel!
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G***t
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Staycation
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8.5

/10

Reviewed 9 week(s) ago

lovely staff. spacious room, but poor soundproofing, sometimes the smell of sewer is a bit bad.
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3 people find it helpful

Accommodation's Reply
21 Feb 2025
Dear Customer, Thank you for choosing our hotel as your destination during your recent vacation. Your comments will be the motivation for all our staff to strive harder in providing the best quality services to our customers. Wish you good health. See you soon. Best regards, All hotel staff!
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L***Y
icon-origin-TRAVELOKA

6.0

/10

Reviewed 10 week(s) ago

here at least 10 times but this time the experience was not satisfactory will not come back
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9 people find it helpful

Accommodation's Reply
13 Feb 2025
Dear Customer, Thank you for choosing our hotel on many previous occasions and for taking the time to share your experience. We are sorry to hear that this time did not meet your expectations. Every customer's feedback is valuable to us, and we will carefully consider the problems you encounter to improve the quality of service in the future. We hope to have the opportunity to welcome you again and provide a better experience. Best regards, The Luxe Hotel!
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ngo t. t. h.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 10 week(s) ago

Friendly and enthusiastic staff, attentive service, clean and airy rooms
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3 people find it helpful

Accommodation's Reply
14 Feb 2025
Dear Customer, Thank you for choosing The Luxe Hotel Da Lat as your destination for your recent vacation. Your comments will be the motivation for all staff of The Luxe Hotel to strive harder in bringing the best quality services to customers. Wish you good health. See you soon. Best regards, The Luxe Hotel!
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Hoai
icon-Leisure
Leisure
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9.4

/10

Reviewed 11 week(s) ago

I stayed here on February 3-4. The hotel is clean and beautiful. The location is on a main road, easy to find. Near the center, so it's convenient to travel. The room is spacious, especially at night it's warm and not cold. The staff is friendly and polite. When the car stops in front of the hotel, there is a staff member who helps carry luggage. The hotel rents motorbikes, which is very convenient.
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3 people find it helpful

Accommodation's Reply
11 Feb 2025
Dear Customer, Thank you for choosing The Luxe Hotel Da Lat as your destination for your recent vacation. Your comments will be the motivation for all staff of The Luxe Hotel to strive harder in bringing the best quality services to customers. Wish you good health. See you soon. Best regards, The Luxe Hotel!
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H***n
icon-origin-TRAVELOKA

8.8

/10

Reviewed 12 week(s) ago

Have stayed here many times, good room quality, however the hotel does not have parking so you have to move to park, which will be inconvenient if it rains
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6 people find it helpful

Accommodation's Reply
11 Feb 2025
Dear Customer, Thank you for choosing The Luxe Hotel Da Lat as your destination for your recent vacation. Your comments will be the motivation for all staff of The Luxe Hotel to strive harder in bringing the best quality services to customers. Wish you good health. See you soon. Best regards, The Luxe Hotel!
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N***n
icon-Leisure
Leisure
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8.7

/10

Reviewed 14 week(s) ago

Parking is a bit difficult because it is next to the supermarket. There is no private parking for the hotel but it is shared with the supermarket. The supermarket security guard is not friendly to hotel guests.
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2 people find it helpful

Accommodation's Reply
22 Jan 2025
Dear Customer, Thank you for choosing The Luxe Hotel Da Lat as your destination for your recent vacation. Your comments will be the motivation for all staff of The Luxe Hotel to strive harder in bringing the best quality services to customers. Wish you good health. See you soon. Best regards, The Luxe Hotel!
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Q***c
icon-origin-TRAVELOKA

9.1

/10

Reviewed 15 week(s) ago

Great and thoughtful If there was breakfast it would be perfect
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4 people find it helpful

Accommodation's Reply
15 Jan 2025
Dear Customer, Thank you for choosing The Luxe Hotel Da Lat as your destination for your recent vacation. Your comments will be the motivation for all staff of The Luxe Hotel to strive harder in bringing the best quality services to customers. Wish you good health. See you soon. Best regards, The Luxe Hotel!
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Sartika S.
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9.7

/10

Reviewed 15 week(s) ago

The hotel is very clean, still fresh and the rooms are spacious The staff is very helpful Strategic location
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6 people find it helpful

Accommodation's Reply
15 Jan 2025
Dear Sir./Madam., Warmest greetings from The Luxe Hotel, we’d like to say thank you for your stay with us. We are committed to bringing the best service to guests. Your feedback is very useful and meaningful. We would try our best to improve the quality and the satisfaction of guests. We’re looking forward to seeing you at the hotel in the near future. Best regards, The Luxe Hotel
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Sartika S.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 15 week(s) ago

The hotel is clean, fresh and strategic The staff is friendly and very helpful You can also rent a motorbike at a very cheap price If I go to Dalat, I will choose this hotel again
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6 people find it helpful

Accommodation's Reply
15 Jan 2025
Dear Sir./Madam., Warmest greetings from The Luxe Hotel, we’d like to say thank you for your stay with us. We are committed to bringing the best service to guests. Your feedback is very useful and meaningful. We would try our best to improve the quality and the satisfaction of guests. We’re looking forward to seeing you at the hotel in the near future. Best regards, The Luxe Hotel
Haianh V.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 17 week(s) ago

At first, I only booked 4 nights, but when I checked in, I was so excited that I quickly booked 2 more nights. The hotel is beautiful, extremely clean, the interior of the rooms is mostly new and comfortable, the room is spacious, the bathroom is large and luxurious, and there are electrical outlets everywhere in the room, which is extremely convenient. The room also has a very long table, ideal for those who travel but still have to work like me, or women who need a place to do makeup. The receptionist is SUPER SUPER SUPER friendly and enthusiastic, you can help with anything you need, they are always welcoming. On the 1st floor, there is a super chill outdoor corner, I often go there to read books, play games, eat and drink. In general, I really like it, if you are going to DL, book to experience it Ps: right next door there is a delicious broken rice shop :)) my boyfriend ate there for 3 consecutive days
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4 people find it helpful

Accommodation's Reply
01 Jan 2025
Dear Customer, Thank you for choosing The Luxe Hotel Da Lat as your destination for your recent vacation. Your comments will be the motivation for all staff of The Luxe Hotel to strive harder in bringing the best quality services to customers. Wish you good health. See you soon. Best regards, The Luxe Hotel!
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Kien D.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 19 week(s) ago

Great room, friendly staff
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7 people find it helpful

Accommodation's Reply
21 Dec 2024
Dear Customer, Thank you for choosing The Luxe Hotel Da Lat as your destination for your recent vacation. Your comments will be the motivation for all staff of The Luxe Hotel to strive harder in bringing the best quality services to customers. Wish you good health. See you soon. Best regards, The Luxe Hotel!
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T***i
icon-origin-TRAVELOKA

5.0

/10

Reviewed 21 week(s) ago

The hotel kept the guest's ID card despite state regulations. The receptionist had an attitude when asked. The room smelled bad.
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11 people find it helpful

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