Overall Ratings & Reviews Sofia Boutique Residence

Dear Mr./Mrs. I*e. Thank you very much for your positive review! We are very happy that you liked our hotel's European and Gothic design, as well as the comfort of our spacious rooms and bathrooms. Fast and responsive service is always our priority, and your comments are an additional motivation for our team to provide even better service. Thank you for visiting Sofia Boutique Residence Yogyakarta, we will always look forward to your next visit to our hotel. Warm Regards. William Aditya. Front Office Manager

Dear Mr./Mrs. R*a. Thank you very much for your positive review! We are very happy to hear that you felt comfortable staying at Sofia Boutique Residence Yogyakarta. Hopefully our hotel can be your favorite choice every time you visit. We look forward to your next visit and see you again next time! Warm Regards. William Aditya. Front Office Manager

Dear Mr./Mrs. V*a. Thank you very much for your appreciation! We are very happy to know that you enjoyed your stay at our hotel. We look forward to your next visit, hopefully you can visit Sofia Boutique Residence Yogyakarta again soon. Warm Regards. William Aditya. Front Office Manager

Dear Mr. Harish. Thank you very much for your time and feedback. We greatly appreciate any constructive comments for our improvement and development. We will immediately follow up on the things you convey. Regarding the open parking, we will convey to the management to consider installing awnings to provide comfort for guests from the heat. Regarding the room temperature and the room that is not cold enough, we will also check the air conditioning system in our rooms to ensure better comfort for every guest who stays. We always strive to improve the quality of service and the experience of staying, and your input is very valuable for us in achieving this goal. Hopefully we can provide a better experience on your next visit. Once again, thank you for this very meaningful input! Warm Regards. William Aditya. Front Office Manager

Dear Ms. Velita. O.P. Thank you very much for your positive feedback! We are very happy to hear that you enjoyed the serene and pleasant atmosphere of our hotel. We are committed to continuing to provide you with a satisfying experience, and we look forward to welcoming you back on your next visit. Thank you for choosing us, and see you soon! Warm Regards. William Aditya. Front Office Manager

Dear Ms. Melsa PA Thank you for your review and for your concern regarding the issue with our elevator. We are very sorry to hear that you experienced such an uncomfortable incident. The safety and comfort of our guests is our top priority, and we will immediately follow up on this issue with our technical team to ensure that the elevator is repaired and equipped with appropriate sensors and is safe for all guests staying. We truly appreciate your feedback as it will help us improve the facilities and services at the hotel. Hopefully, on your next visit, we can provide a safer and more enjoyable experience. Thank you for your understanding, and we look forward to welcoming you back to our hotel. Warm Regards. William Aditya. Front Office Manager.

Dear Mr. Candra H. Thank you for taking the time to provide a review and share your experience during your stay with Sofia Boutique Residence, as well as for your support who has stayed at our hotel 4 years ago. We are very happy to hear that you liked the design of our rooms at that time. However, we apologize if your experience this time was not as expected, especially related to the price and facilities available. We always strive to maintain the quality of the services and facilities that we offer, and your review will be used as input to continue to improve ourselves. We would also like to inform you that sometimes prices can be influenced by various factors, one of which is the level of room occupancy at the time of your stay. However, we will continue to evaluate and ensure that we provide the best value for our guests. Once again, thank you for your feedback. We look forward to welcoming you back in the future and providing a more satisfying experience. Warm Regards. William Aditya. Front Office Manager.