9.3
Exceptional
From 11 reviews
Provided by travelers on
Cleanliness
9.4
Room Comfort
9.0
Meal
9.1
Location
8.9
Service and Facilites
9.0
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Traveler Reviews Zenseana Resort & Spa
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Customer reviews
PH
PHAM H. T.
9.4
/10
Reviewed 64 week(s) ago
Phòng giống ảnh, tivi internet, nhân viên dọn dẹp sạch sẽ mỗi ngày
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SM
Suttipong M.
9.4
/10
Reviewed 79 week(s) ago
Good, good service, clean room, unfortunately the air conditioner is not as cool as it should be. Everything else is very ok.
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vf
vena f.
9.3
/10
Reviewed 83 week(s) ago
The rooms are clean, there is a balcony for smoking facilities, the food for breakfast is also delicious. Only the receptionist wasn't friendly and the hot water happened to be out, but overall it was ok.
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Accommodation's Reply
05 Oct 2023
Dear Sri Wulandari,
Thank you for taking the time to share your recent experience at Zenseana Resort and Spa
We are extremely delighted to hear that you enjoyed our amazing and relaxing times with us. Thank you so much for the vote of confidence, in regard to hotel facilities and breakfast.
Please allow me to apologize regarding the experience you mentioned about receptionist and the hot water.
Our sincerest apologies for the inconveniences caused.
Cordially
Jariya K.
Operations Manager
hr
herman r.
10.0
/10
Reviewed 104 week(s) ago
Hotel yang sangat bagus, fasilitas lengkap, breakfast yang enak dan banyak macamnya, sampe saya kekenyangan belum mencicipi semua, staffnya yang baik dan membantu. Minusnya kalo mau check-in dan check-out harus sabar menunggu, karena resepsionisnya masih berkutat dengan kertas-kertas dan birokrasi cek sana sini, dan ada depositnya sebanyak 3000 bath. Untung saya pegang uang cash.🤣
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2 people find it helpful
tt
thananya t.
8.5
/10
Reviewed 144 week(s) ago
พนักงานน่ารักทุกคน ห้องสวย ห้องน้ำเริด
2 people find it helpful
Phisuththipun V.
10.0
/10
Reviewed 229 week(s) ago
Service is very good Staff attention is very good, give 10 points. Full ✌️🥰
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2 people find it helpful
G
Guest
Backpacking
9.7
/10
Reviewed 295 week(s) ago
The service is very good. Lovely staff, clean rooms, near convenience stores. Near Patong beach, suitable for a real vacation.
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2 people find it helpful
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