7.6
Pleasant

From 230 reviews

Provided by travelers on
Cleanliness

7.8

Room Comfort

7.8

Meal

7.3

Location

7.8

Service and Facilites

7.7

People often mention about My Nasha Tigaras Simalungun
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Ambiance (6)
Bedroom (5)
Taste (5)
Variety (5)
Surroundings (3)
Staff Friendliness (3)
In-house Restaurant (3)
Wifi (2)
Room Space (2)
Bathroom (2)
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Traveler Reviews My Nasha Tigaras Simalungun

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Customer reviews
Agung
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Leisure
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8.6

/10

Reviewed 3 day(s) ago

We discovered another breathtaking view of Lake Toba. The journey from Pematang Siantar took about two hours, with plenty of interesting stops along the way. We passed through scenic routes where you can enjoy fresh durian at Sidamanik, the Babutong tea gardens around you, relax at cozy coffee shops, and savor sweet mangoes Parapat/Udang When we finally arrived, Lake Toba stretched out beautifully right in front of the hotel. You can swim either in the hotel pool or jump straight into the lake itself — both options are refreshing! The cool, fresh air instantly lifted our spirits and made us feel completely at ease. At the hotel’s restaurant, I ordered Nasi Goreng and Bandrek. The food was pretty good, and the fried cassava was especially tasty. However, I later noticed that the restaurant also served alcohol, which was a bit disappointing for us. Our two rooms were located very close to the lake, giving us stunning views. The downside was that they were quite far from the parking area, and we had to go down a lot of steps. Thankfully, the hotel providing a wheelchair for my mother, which made things much easier. One downside of staying here was the Wi-Fi, which was difficult to connect to, and the mobile signal was quite weak. Occasionally, the electricity would also cut off for a while. Overall, the stay was enjoyable, but the room rates were quite high compared to other options like Marinna, Labersa Samosir, or even the Niagara Hotel.
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Razi F. A. S.
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Leisure
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5.6

/10

Reviewed 16 week(s) ago

just once here: - The bed is itchy, like it hasn't been replaced - The TV won't turn on - The water heater was initially broken - The water heater wasn't hot in the morning - The water smells of the lake, tastes fishy - The breakfast food is not tasty at all, with the price of the hotel it's not worth it - Narrow parking lot - The view is not like the photo
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1 people find it helpful

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Rita A.
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6.7

/10

Reviewed 16 week(s) ago

The first time to this hotel was okay, the second time was okay too.. well the third time was less satisfying especially the food menu was not friendly, even though my child paid 85 thousand. Just asked for an omelette because my child doesn't like to eat fried rice, they didn't give it...
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1 people find it helpful

M***k
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8.3

/10

Reviewed 17 week(s) ago

During one night of staying, the lights often went out, up to 5 times.
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1 people find it helpful

R***a
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Leisure
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5.0

/10

Reviewed 17 week(s) ago

Very disappointing. I do not recommend it, starting from the room service provided, but there is no media call, have to shout to find staff, the system is complicated, even though there is no food around. Access is quite difficult. Toiletries are very small. Worst of all, I stayed until 10 pm, when I entered the room it was full of insects everywhere, the staff was slow, did not immediately find a solution. This hotel does not have an elevator so everything takes a long time. Please fix it, the hotel price is not cheap.
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2 people find it helpful

Alexander J. D. S.
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9.7

/10

Reviewed 32 week(s) ago

The hotel is nice and modern, there are many good photo spots. The food is delicious and the waiters at the cafe are very friendly. There is a playground for children, which of course there is also a pool for children. Suggestions for the owner/manager, the entrance road can be repaired, hotmix asphalt/concrete. Around the location there are 2 other hotels that use the same entrance road, so just coordinate to chip in to repair the road so that it is better and the occupancy is more crowded. Thanks for the service, overall great👍
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Accommodation's Reply
18 Sep 2024
Thank you for staying at My Nasha hotel, and thank you for your feedback, hopefully there will be improvements in the future 🙏. Looking forward to your return 🙏😊.
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TUTY E. S.
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10.0

/10

Reviewed 41 week(s) ago

The hotel staff is friendly, recommend bringing the family. Food is also delicious. Alhamdulillah
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1 people find it helpful

Accommodation's Reply
16 Jul 2024
Thank you for staying at My Nasha hotel, we look forward to seeing you again 🙏😊.
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E***a
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6.7

/10

Reviewed 42 week(s) ago

Managers at restaurants should be able to estimate the number of guests at weekends. Added chef cooking personnel. Waiting to order food at dinner lasted up to 1 hour.
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5 people find it helpful

Y***e
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Leisure
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5.9

/10

Reviewed 54 week(s) ago

The AC is not cold enough because it is not serviced, the TV cannot be turned on at all. Not recommended at all. There is also not much variety of food for breakfast.
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1 people find it helpful

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jhonapri
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7.0

/10

Reviewed 67 week(s) ago

Sarapan pagi tidak sesuai dengan harga kamar. Harga per kamar terlalu mahal.

1 people find it helpful

Anisah F.
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6.0

/10

Reviewed 69 week(s) ago

Keterangan check in jam 3 tapi baru dapet kamar jam 5 sore, ribet kirain ada lift ternyata engga, repot kalo bawa barang banyak naik turun tangga.

2 people find it helpful

Anisah F.
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5.8

/10

Reviewed 69 week(s) ago

Chekin jam 14.40 tapi dapet kunci kamar jam 4 sore. Itu juga belum dapat handuk.

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Nanda
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8.3

/10

Reviewed 69 week(s) ago

Susah sinyal. Bisa-bisanya hotel mahal gak ada wifi nya. Wisata di sekitar hotel juga gak ada apa-apa. Jadi harus stay di hotel aja gak bisa kemana-mana.

1 people find it helpful

Vita A.
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6.1

/10

Reviewed 70 week(s) ago

Hotel management is lacking. I complained that the elementary school lock was broken for 2 hours, the water was dead and I didn't bother to fix it.
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1 people find it helpful

Eriena H.
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8.5

/10

Reviewed 77 week(s) ago

It's worth it, the service is good, the staff are all friendly 😍 🫶.
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1 people find it helpful

Felix S.
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9.0

/10

Reviewed 95 week(s) ago

Kamar hotel 8.5/10. Pelayanan hotel 8/10. Fasilitas 9/10. View pemandangan 9/10. Restoran 8.5/10. Suasana 9.5/10. Akses jalan 6/10.✅Hotel sangat worth it dengan fasilitas yang memumpuni setara bintang 3 ✨.✅banyak fasilitas bagus seperti kolam renang estetik dan spot spot foto yang sangat bagus.✅Kondisi fasilitas sangat terawat.✅Pelayanan restoran sangat baik dan ramah, makanan juga banyak yang cocok di lidah saya.<⚠️kekurangan & kendala> akses jalan menuju hotel yang terlalu rumit & sempit & berliku-liku, tapi suasananya sangat damai & pemandangan danau yang ditawarkan sangat indah. Informasi tambahan. Kendaraan saya menuju hotel: mobil big SUV. Tipe hotel yang saya pesan: superior
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2 people find it helpful

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Muhammad I. A. H.
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9.4

/10

Reviewed 95 week(s) ago

Let these rating stars do the explaining. Very excited.
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Christina N. T.
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8.5

/10

Reviewed 95 week(s) ago

Great hotels and views. They have banana boat and you need to pay before you play. Overrall is good. But not many things to do and places to visit.

2 people find it helpful

hadi a. d. s.
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8.9

/10

Reviewed 101 week(s) ago

Untuk posisi kamar, karena gedung baru kurang bagus, karena pintu kamar transparan dengan kaca blur, jadi kalo malam atau hidup lampu sekilas kelihatan dari luar, kurang privasi, dan karena gedung baru ada beberapa masalah, seperti selang shower bocor, banyak semut merah dari sudut-sudut dinding, dan bagusnya pihak hotel langsung gercep mengatasinya, walaupun jadinya mengganggu waktu istirahat kami, 1 poin plus lagi adalah sarapannya enak, top semua menu yang disajikan, tapi FYI, untuk sarapan kalo kurang dari 15 kamar terbooking, maka tidak buffet, melainkan di jatah.
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4 people find it helpful

Dian Maya Sari Nasution
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6.0

/10

Reviewed 120 week(s) ago

The price doesn't match the facilities, the price is 950 thousand for a small room, the bed goes directly to the bathroom 🙈.
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4 people find it helpful

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