Dear F***i,
Warm greetings from Wyndham Casablanca Jakarta,
Thank you for sharing your detailed feedback with us! We’re happy to hear that you enjoyed the spacious room, delicious breakfast, and the excellent service from our restaurant team. We're also glad the kids had a great time at our swimming pool!
We sincerely apologize for the delays during check-in, the inconvenience with the AC, and the elevator condition. Your suggestions are very valuable to us, and we will work on these areas to enhance our guest experience.
We truly appreciate your support and look forward to welcoming you and your family back for an even better stay!
Sincerely,
Nadia
Customer Relation Manager