8,3
Very Good
From 500 reviews
Provided by travelers on
Cleanliness

8,3

Room Comfort

8,3

Meal

8,0

Location

8,6

Service and Facilites

8,4

People often mention about Toptel Hotel
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Distance to City Center (10)
Accessibility (10)
Surroundings (9)
Ambiance (8)
Staff Friendliness (7)
Bedroom (7)
Family Friendly (6)
Wifi (5)
Check-in/out Time (5)
Room Space (5)
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Traveler Reviews Toptel Hotel

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Customer reviews
K***t
icon-Leisure
Leisure
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9,7
/10
Reviewed 5 week(s) ago
the best in pekanbaru, awesome 👍
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K***t
icon-Leisure
Leisure
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8,8
/10
Reviewed 6 week(s) ago
The best, close to the city center.. Awesome
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K***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 6 week(s) ago
The best, close to the city center
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O***s
icon-origin-TRAVELOKA
8,5
/10
Reviewed 7 week(s) ago
Good, very clean, highly recommended
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,3
/10
Reviewed 11 week(s) ago
Parking was okay, breakfast options were mediocre, rooms were very basic, elevator was broken, and while staying here, a woman knocked on the door claiming to have booked something when there wasn't, which disrupted my rest. Just once.
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w***i
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 15 week(s) ago
The food is worth the price, the bathroom is quite clean, but the first day I didn't get soap
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Heni K.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 18 week(s) ago
Clean, comfortable, really like it, recommend it here
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1 people find it helpful
M***D
icon-origin-TRAVELOKA
10,0
/10
Reviewed 25 week(s) ago
Very suitable for a short stay as it is close to all the amenities required.
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E***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 33 week(s) ago
The hotel staff is quite friendly, the hotel atmosphere is very clean and comfortable.
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Mujiburrahman
icon-origin-TRAVELOKA
10,0
/10
Reviewed 34 week(s) ago
The hotel staff really appreciates the guests, as evidenced by the very satisfactory service during check-in and check-out.
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M***D
icon-Transit
Transit
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10,0
/10
Reviewed 40 week(s) ago
Meeting requirement. Recommended for those needing a short stay whilst in Pekanbaru.
2 people find it helpful
christian n.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 49 week(s) ago
The location is very strategic, close to various malls in Pekanbaru.
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Romelos S.
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Staycation
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8,7
/10
Reviewed 52 week(s) ago
The reception girl was friendly, had a trouble when trying to access room 120, card access control won't work, but it was solved within minutes, really helpful. The only cons is, a lot of stains on the linen. Everything else was good.
1 people find it helpful
D***i
icon-origin-TRAVELOKA
6,8
/10
Reviewed 52 week(s) ago
for standard rooms all are smoking rooms. unfortunately there is no notification about this, so if you want a non-smoking room, take a room outside the standard. if the room smells of cigarette smoke, the FO will help you to add air freshener.
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2 people find it helpful
I***n
icon-Business
Business
icon-origin-TRAVELOKA
5,0
/10
Reviewed 71 week(s) ago
Highly not recommended. Dirty room + shabby towels. Check in and enter the sheets are stained.
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1 people find it helpful
H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 75 week(s) ago
That's great, I hope it can be upgraded again.
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2 people find it helpful
D***o
icon-Transit
Transit
icon-origin-TRAVELOKA
6,0
/10
Reviewed 76 week(s) ago
The sheets had yellow spots as if they had never been changed, the blanket still had black spots. To sleep I covered it with the towel I brought. It wasn't like this before even though I checked in at 8 pm.
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1 people find it helpful
Muhammad T.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 77 week(s) ago
For a very cheap price of 200 thousand for a small one, you can get a spacious and comfortable room.
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1 people find it helpful
D***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 78 week(s) ago
Very satisfied. Friendly, informative staff. Clean rooms. Lots of food choices, but not photographed. Hopefully you can come back again.
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1 people find it helpful
Fitria
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 83 week(s) ago
Strategic location, nice place, clean, clean room, there are some problems with the door and water channel, but the service is really good, they act immediately, there was an incident where my child fell from the bed, his lip was split, thank God the service was really good, fast in everything, breakfast is also okay, this will be my favorite hotel every time I go to Pekanbaru. Thank you. 121 😀.
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1 people find it helpful
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