Our family (two adults, one teenager, and one toddler) stayed for 3 days and 2 nights in room 525. All the staff were friendly and helpful, valet parking was free, the room was spacious and clean, and the facilities were complete, including a swimming pool and kids' playground. I also received a free room upgrade from a superior to a deluxe room. Renovations on the 10th floor were also announced in advance, so we weren't inconvenienced.
The location is very close to Malioboro, convenient for walking, close to a BCA ATM, with plenty of delicious, affordable food. Our visit coincided with the Jogja Fashion Carnival on Malioboro.
What needs improvement is the breakfast quality, especially the main course, which was bland, and some dishes, like porridge, should always be warm. The other side dishes were delicious. The food variety was extensive, but the presentation was lacking; the fried rice was located separate from the main course table.
We ordered food at the pool, but it took a long time to get there, so we ended up having it delivered to our room.
There was also a puddle of water under the bathroom door, making it slippery and dangerous.
Nice and recommended accommodation!