7,7
Pleasant
From 143 reviews
Provided by travelers on
Cleanliness

8,2

Room Comfort

8,0

Meal

7,9

Location

8,4

Service and Facilites

8,0

People often mention about GM Inn Smart Hotel
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Distance to City Center (4)
Surroundings (4)
Accessibility (4)
Family Friendly (4)
Staff Friendliness (4)
Check-in/out Time (4)
Wifi (3)
Room Space (3)
Hotel Area (3)
Activity Option (2)
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Traveler Reviews GM Inn Smart Hotel

Number of reviews per page
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40
Customer reviews
r***a
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
The hotel staff is quite friendly and informative.
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Accommodation's Reply
25 Jul 2025
Dear valued guest, Warm greetings from gm inn Hotel Pemalang. Thank you for your review of our hotel. We also thank you for choosing our hotel as your accommodation. We will always strive to provide the best service to each of our customers. We look forward to welcoming you back. Thank you. Best regards, Moy Widi, Hotel Manager
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Siti S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
The service is very good, the rooms are clean, and the location is strategic.
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Accommodation's Reply
26 Jun 2025
Dear valued guest, Warm greetings from gm inn Hotel Pemalang. Thank you for giving a review to our Hotel. And we also thank you for choosing our Hotel as a means of accommodation for your trip. We will always try to provide the best service to each of our customers. We look forward to your return. Thank you, Regards, Moy Widi. Hotel Manager
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B***o
icon-origin-TRAVELOKA
10,0
/10
Reviewed 19 week(s) ago
Very comfortable and friendly to the staff
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Accommodation's Reply
18 Apr 2025
Dear valued guest, Warm greetings from gm inn Hotel Pemalang. Thank you for giving a review to our Hotel. And we also thank you for choosing our Hotel as a means of accommodation for your trip. We will always try to provide the best service to each of our customers. We look forward to your return. Thank you, Regards, Moy Widi. Hotel Manager
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A***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 21 week(s) ago
everything is good, only breakfast is lacking.. breakfast at 7.30 there is only a little food left, want to eat it is not good with other visitors because there is only a little left, waiting for the refill is long.. finally just eat what is there.. suggestion for breakfast is more varied like megana, or soto maybe hihihi not just chicken
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Accommodation's Reply
07 Apr 2025
Dear valued Guest, Warm greetings from Hotel gm inn Pemalang. Thank you for giving a review to our Hotel. And we also thank you for choosing our Hotel as a means of accommodation for your trip. We will always try to provide the best service to each of our customers. We look forward to your return. Thank you, Regards, Moy Widi. Hotel Manager
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riesa o.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 29 week(s) ago
Thank you GM in, we got a free size up because my parents couldn't climb stairs so we got it on the 1st floor.
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Accommodation's Reply
05 Feb 2025
Dear valued guest, Warm greetings from gm inn Hotel Pemalang. Thank you for giving a review to our Hotel. And we also thank you for choosing our Hotel as a means of accommodation for your trip. We will always try to provide the best service to each of our customers. We look forward to your return. Thank you, Regards, Moy Widi. Hotel Manager
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
6,3
/10
Reviewed 45 week(s) ago
The room's AC is leaking. The room's AC is not cold.
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Accommodation's Reply
12 Nov 2024
Dear Valued guest, Warm greetings from gm inn smart Hotel Pemalang. Thank you for giving a review to our Hotel. And we also thank you for choosing our Hotel as a means of accommodation for your trip. We will always try to provide the best service to each of our customers. We apologize for the inconvenience at our Hotel, your input will be used as an evaluation for the future to be better in improving our services. We look forward to your return. Thank you, Regards, Moy Widi. Hotel Manager
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G***a
icon-origin-TRAVELOKA
8,8
/10
Reviewed 65 week(s) ago
Very affordable and convenient. Close to comal bus agency
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1 people find it helpful
Accommodation's Reply
01 Jun 2024
Dear Valued guest, Warm greetings from GM Inn Smart Hotel Pemalang. Thank you for providing a review of our hotel. And we also thank you for choosing our hotel as your travel accommodation. We will always try to provide the best service to each of our customers. We are waiting for his return. Thank You. Greetings, Moy Widi. Y. Hotel Manager.
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Pipin P.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 69 week(s) ago
Recommended to stay overnight if you go back to the village. Thanks.
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Accommodation's Reply
25 Apr 2024
Dear Valued guest, Warm greetings from GM Inn Smart Hotel Pemalang. Thank you for providing a review of our hotel. And we also thank you for choosing our hotel as your travel accommodation. We will always try to provide the best service to each of our customers. We are waiting for his return. Thank you, Greetings, Moy Widi. Hotel Manager.
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M syahlan K.
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 71 week(s) ago
Good service, nice place, comfortable, thank you.
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Accommodation's Reply
18 Apr 2024
Dear Valued guest , Warm greetings from GM Inn smart Hotel Pemalang... Thank you for commenting on our hotel. And we also thank you for choosing our hotel as your travel accommodation. We will always try to provide the best service to each of our customers. We are waiting for his return. Thank You, Greetings, Moy Widi Hotel Manager
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K***i
icon-origin-TRAVELOKA
9,1
/10
Reviewed 71 week(s) ago
Wifi tidak bisa diakses dan tv.
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Accommodation's Reply
18 Apr 2024
Dear Valued guest , Warm greetings from GM Inn smart Hotel Pemalang... Thank you for commenting on our hotel. And we also thank you for choosing our hotel as your travel accommodation. We will always try to provide the best service to each of our customers. We are waiting for his return. Thank You, Greetings, Moy Widi Hotel Manager
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Eni J.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 71 week(s) ago
Maaf kalo bisa depan kamar mandi ada alas kaki juga sikat pasta gigi trus sandal. Yang lain-lain Uda oke banget.
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Accommodation's Reply
18 Apr 2024
Dear Valued guest , Warm greetings from GM Inn smart Hotel Pemalang... Thank you for commenting on our hotel. And we also thank you for choosing our hotel as your travel accommodation. We will always try to provide the best service to each of our customers. We are waiting for his return. Thank You, Greetings, Moy Widi Hotel Manager
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T***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 72 week(s) ago
Bersih. Wangi. Suka. Thank you for all staff.
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Accommodation's Reply
18 Apr 2024
Dear Valued guest , Warm greetings from GM Inn smart Hotel Pemalang... Thank you for commenting on our hotel. And we also thank you for choosing our hotel as your travel accommodation. We will always try to provide the best service to each of our customers. We are waiting for his return. Thank You, Greetings, Moy Widi Hotel Manager
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T***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 72 week(s) ago
Pelayanan nya dari staff fo sama hk ok. Hk 24 jam rapih. Overall ok. Nexttime kesini lagi kayanya kalo mampir.
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Accommodation's Reply
18 Apr 2024
Dear Valued guest , Warm greetings from GM Inn smart Hotel Pemalang... Thank you for commenting on our hotel. And we also thank you for choosing our hotel as your travel accommodation. We will always try to provide the best service to each of our customers. We are waiting for his return. Thank You, Greetings, Moy Widi Hotel Manager
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Helmi A.
icon-origin-TRAVELOKA
6,9
/10
Reviewed 87 week(s) ago
The mattress is clean & soft, but there are lots of mosquitoes. Breakfast is delicious, but there are not enough spoons available. The room was less quiet, the sound of fighting in the next room could still be heard.
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Accommodation's Reply
30 Dec 2023
Dear, Helmi Abdurrosyid. Warm greetings from GM Inn Smart Hotel Pemalang, thank you for providing a review of our hotel and we also thank you for choosing our hotel as your travel accommodation. We will always try to provide the best service to each of our customers. We are waiting for his return. Thank You. Regards. Moy Widi. Hotel Manager.
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Valdo
icon-origin-TRAVELOKA
9,7
/10
Reviewed 97 week(s) ago
Saya menginap di hotel ini untuk satu hari, fasilitas yang di dapatkan cukup bagus seperti hotel berbintang. AC yang dingin, water heater yang berfungsi, smart TV, akses internet mudah serta breakfast yang cukup enak. Bila saya ke Pemalang, saya pasti akan menginap di hotel ini. Terima kasih & sukses ya👍🏻
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Accommodation's Reply
18 Oct 2023
Thank you for the review you have given us. We will try and always provide the best service for all our customers. We look forward to welcoming you back. Thank you, Regards, Management.
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Sayuti W.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 117 week(s) ago
The staff is friendly, the rooms are comfortable and the parking lot is spacious.
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1 people find it helpful
Tias A.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 143 week(s) ago
Clean rooms, clean toilets, cold AC, smooth WiFi, spacious parking, satisfying service. Great.
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Syamsidar M.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 143 week(s) ago
Menginap di hotel ini sangat nyaman resepsionis dan staf hotelnya semua baik. Jika ksini kami pasti nginap di sini lagi deh👍saran sprei dan sarung bantal hendaknya selalu harus di ganti. Lantai kurang bersih banyak debunya. AC nya juga kurang dingin, yang lain oke.👍
1 people find it helpful
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hadi p.
icon-origin-TRAVELOKA
6,4
/10
Reviewed 148 week(s) ago
Please pay attention to the cleanliness of the toilet. There's a centipede in the bathroom. Hades. Good luck finding out
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3 people find it helpful
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Fatihah A.
icon-origin-TRAVELOKA
6,2
/10
Reviewed 177 week(s) ago
The staff is quite friendly, the VIP room when toothpaste and brushes are not provided, they say they are provided, then the room has a high VIP level. For breakfast, it is not satisfied for a hotel class like that.
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7 people find it helpful
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