Overall Ratings & Reviews DIO REFAEL HOTEL TIGARAS

The hotel is quite clean with a photo spot with Lake Toba as the background, the swimming pool is very clean, the calm atmosphere of the hotel makes us feel at home sitting in the hotel yard while looking at the beauty of Lake Toba, the hotel staff is quite responsive to guest needs, the bathroom is quite clean with adequate hot water. Breakfast fried rice is quite delicious with side dishes of beef and egg rendang.

It's a cool place. Got the view.

Nice hotel, spacious rooms, cold AC. It's comfortable for bringing the family.

Hati-hati menginap di Hotel ini. Penjaga kolam renang nya pamerkan senjata tajam nya terhadap pengunjung dan melakukan tindakan yang tidak menyenangkan.

Clean, comfortable accommodation, everyone here is friendly, just cool, recommended 👍🏻

The view from the hotel is really good, the rooms are nice.

Complete facilities, beautiful views, cleanliness is okay, rooms are pleasing to the eye. It will be even more perfect if the HR service is improved.

The room is exactly like the photo, comfortable, very clean, complete facilities, complete toilet equipment, combs and others are available, the room also smells good, towels, other bedding is clean, tidy. The service is top, the admin who handles the wa hotel is very, very kind, patient and very friendly, whether there is 1 mas who cleans the room and prepares for karaoke at night is also polite, friendly, helpful. I highly recommend this hotel, you won't regret it, with the hotel atmosphere with a lake view and a large garden area to really heal. There are 3 swings, a rooftop for relaxing in the afternoon, an adult pool and a children's pool whose water is also clean. The canteen lady is also very friendly and kind. If you go to Medan again, God willing, you will stay here again. Oh, at this hotel, you can also barbeque, you just need to bring the ingredients for the barbecue, without charging, the point is that this hotel is super good. Thank you Traveloka and hotel staff Dio, hopefully you will maintain the excellent service and good facilities. Continued success.

Hotelnya bersih dan nyaman, pemandangannya juga indah, penataannya indah.

Clean, comfortable and fun for vacation and relax.

I ordered a hotel for my parents but the receptionist curtly did not respect my parents, if the room is not ready, I should talk to my parents nicely, this is actually rude to my parents.

The place is clean and comfortable. Anyway, not disappointed.

Tidak sesuai harga dengan kualitas hotel, tidak bisa menyediakan makanan, bahkan mau pesan kopi juga tidak bisa, sangat disayangkan sekali, untuk ukuran kamar tidak sesuai dengan aplikasi. Terlalu sempit. Paling mengecewakan jam 3 pagi listrik dimatikan sampai jam 6, tidur dalam keadaan panas dan pengap jadi harus membuka pintu karena tidak ada ventilasi, resepsionis di cari-cari malah tidak ketemu, apakah sengaja dimatikan? Baru pertama menginap di hotel ini karena dekat dengan dermaga, cukup sekali aja deh.

Santai tempatnyaa. Bersih. Staffnya ramah.

Quite satisfied, it is worth it for a family vacation, next to the pier, when you finish traveling around Samosir Island, you can immediately rest because it is close to the pier.

the rooms are okay but there is no clean drinking water and it satisfies us enough At 1am the hotel is locked 😂 and the sleep guard hahahaha breakfast is only fried rice + sweet tea already the canteen guard can be told to smile and be friendly to guests hahhahha recommended views

The location is close to the port, very suitable for those of you who want to travel across Lake Toba, I stayed at this hotel on Monday-Wednesday, it was very quiet but I really liked it, the pool was clean, and as long as I was there every morning it was always cleaned, there was a cafe in next to the hotel. The bathroom is spacious and clean, hot water is always available, the room is also equipped with a wardrobe and desk. The price is in accordance with what you get. Really recommend.

Price: standard, not really worth it, restaurant prices are also reasonable Products: okay rooms, king size beds, double mattresses, clean sheets, quilts not that thick, satellite tv with limited channels, good food at the hotel cafe at reasonable prices, clean infinity pool just the edge of the lake, provided a barbecue grill plus beautiful chairs by the pool, the bathroom is spacious & clean, minus: we came at 7pm, the tap water could not be hot (only warm nails, even got up at dawn had to shiver because the bathroom water was cold, it turns out even if I want to check out, the hot water is still not hot, hehe) .. the most minus, because the balcony is connected (not private for each room), making our shadow to sit back and relax enjoying the night in front of the room failed miserably, table chairs and front balcony our room was hijacked by the group of the next room for karaoke & cooking, so had to give in to find another spot below for silence ... Place: great, ordered room 2nd floor, got room 204, got lake view just above the port of three r us, to the left of the hill view which is still green, even though the hotel is right on the side of the road, there are not many train exhausts disturbed by the sound of train exhaust People: the receptionist & restaurant staff are friendly, including when I am very uncomfortable with the person next door who karaoke loudly using a speaker box myself, plowing the balcony right in front of my room (far from Medan in hopes of looking for a quiet night atmosphere by the lake, it has faded already), I asked the hotel to remind myself before I myself rebuked loudly, Alhamdulillah the hotel is responsive. Actually, the hotel has tried to look professional with the existing rules, both room rules and pool rules, it even appears that the Covid protocol is attached ... but maybe there is a need for a special officer to remind each guest to follow these rules so as not to disturb the comfort of the guest next to him. .. because not all guests care about the comfort of others even though I believe they are educated. If you weren't bothered by the actions of other guests, this is a five-star review ... If you come back, bring the office group back again, because the route is not too tight and flexible, just right for groups that are difficult to organize, but for those of us who are far away from Medan looking for calm, it looks like we are in the wrong place, uncomfortable, so currently two stars are fine .. Thank you ...

The hotel is clean, the rooms are small, but comfortable and clean, easy to get, the view is okay too, there is a swimming pool. The price is also very comfortable in the pocket.

The service and facilities are great, but the food is lacking. For the whole okay la for a family vacation.