8.2
Very Good

From 604 reviews

Provided by travelers on
Cleanliness

8.2

Room Comfort

8.3

Meal

7.9

Location

8.4

Service and Facilites

8.4

People often mention about Sinergi Hotel Tretes
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Staff Friendliness (13)
Surroundings (10)
Ambiance (10)
Bedroom (10)
Hotel Area (10)
Accessibility (9)
Check-in/out Time (8)
Bathroom (8)
Distance to City Center (7)
Room Space (7)
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Traveler Reviews Sinergi Hotel Tretes

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Customer reviews
A***N
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5.0

/10

Reviewed 1 week(s) ago

hot room, price 215k no AC no fan. VERY DAMP room and very dirty walls, bathroom very dirty walls and roof, given a balcony but the view is a wall (already asked to move but the receptionist said the room that was booked online was like that, NEXT TIME DON'T SELL ONLINE IF IT'S DIFFERENT) Highly Not RECOMMENDED!!
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W***y
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Staycation
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9.4

/10

Reviewed 3 week(s) ago

Very friendly and helpful staff. Strategic location with affordable price.
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W***y
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Staycation
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9.4

/10

Reviewed 7 week(s) ago

Very strategic and comfortable location for resting
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G***i
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10.0

/10

Reviewed 8 week(s) ago

Comfortable. The atmosphere is cool so even a room without AC will definitely be comfortable. Complete facilities, towels, toiletries, tea, coffee, heater, even mats are all available in the room. My suggestion is only that the paintings in the room can be replaced with landscape paintings to add to the natural impression.
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1 people find it helpful

A***i
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Transit
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8.2

/10

Reviewed 8 week(s) ago

friendly staff, good service, clean 👍
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1 people find it helpful

F***r
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Leisure
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9.4

/10

Reviewed 11 week(s) ago

What needs to be considered is the cleanliness of the garden in front of the balcony door. It seems that the grass and plants are rarely maintained. If all is relatively good. Thank you Sinergi Hotel for serving us on vacation
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1 people find it helpful

J***a
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8.5

/10

Reviewed 15 week(s) ago

It's quite good, only the cleanliness of the bathroom needs to be given more attention.
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2 people find it helpful

J***a
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9.1

/10

Reviewed 15 week(s) ago

Overall, it's quite an old hotel, but it's good enough for relaxing.
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S***n
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Transit
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8.0

/10

Reviewed 15 week(s) ago

For the friendly staff, the location is also easy to find, just input, for the room it seems like it needs to be renovated because the walls of the room are moldy, it's time to replace the TV, for others Okay, yesterday I got a fairly expensive price because maybe it was Saturday ☺️ thank you
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F***i
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Staycation
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8.5

/10

Reviewed 20 week(s) ago

It was quite comfortable to stay at Sinergi Hotel, but a small note about the king bed type, it felt like a double bed, so there was something stuck in the middle of the mattress.
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3 people find it helpful

R***O
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Transit
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8.8

/10

Reviewed 22 week(s) ago

Would be more comfortable if AC provided & no scent of smoke. But overall is fine. Bed & bathroom cleanliness is good enough

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A***a
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Staycation
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9.4

/10

Reviewed 28 week(s) ago

The hotel staff is very friendly and the amenities are complete, coffee and tea are also provided and there is a small cupboard to put your bag. Hot and cold water works well. The cleanliness of the room is guaranteed. The balcony has a nice and cool view. There is a place to dry clothes. The mattress is very comfortable.
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2 people find it helpful

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Septyan P.
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9.1

/10

Reviewed 31 week(s) ago

Strategic location, lots of night culinary in Tretes. The price is relatively cheap.
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1 people find it helpful

Accommodation's Reply
25 Sep 2024
Dear Mr. Septyan P. On behalf of the Management, we are very grateful for your willingness to choose Sinergi Hotel Tretes during your visit to Prigen, Pasuruan. We also thank you for taking the time to provide a review of your visit to our hotel. We are honored that you felt satisfied and comfortable during your stay at Sinergi Hotel Tretes and had a pleasant experience with us. Hopefully this review can be a recommendation for travelers who will visit Prigen, Pasuruan and become our motivation so that we always provide the best service. We are happy to wait for your return visit to Sinergi Hotel Tretes, may we all always be given abundant health. Warm regards. Tripletree Hospitality Management.
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s***i
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Leisure
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10.0

/10

Reviewed 31 week(s) ago

nice place and atmosphere. near the hotel's soto food location, it doesn't feel right
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1 people find it helpful

Accommodation's Reply
25 Sep 2024
On behalf of the Management, we would like to thank you for choosing Sinergi Hotel Tretes during your visit to Prigen, Pasuruan. We would also like to thank you for taking the time to provide a review of your visit to our hotel. We are honored that you felt satisfied and comfortable during your stay at Sinergi Hotel Tretes and had a pleasant experience with us. Hopefully this review can be a recommendation for travelers who will visit Prigen, Pasuruan and be our motivation so that we always provide the best service. We are happy to wait for your return visit to Sinergi Hotel Tretes, may we all always be given abundant health. Warm regards. Tripletree Hospitality Management.
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nisah j.
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Leisure
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8.8

/10

Reviewed 34 week(s) ago

Asked for the 2nd floor but was not given the reason that I ordered online according to the application.
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Accommodation's Reply
25 Sep 2024
Dear Ms. Nisah J. Thank you for choosing our hotel as a place to stay while in Prigen, Pasuruan. Thank you also for taking the time to write a positive experience during your stay at our hotel. We are glad that you have had a comfortable stay at Sinergi Hotel Tretes. Some of the things that have been conveyed will be a note for us to continue to maintain our quality and service. Guest satisfaction is our main goal. We look forward to waiting for your return to Sinergi Hotel Tretes, may we all always be given abundant health. Warm regards, Tripletree Hospitality Management.
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W***e
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Leisure
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9.1

/10

Reviewed 35 week(s) ago

Comfortable hotel with good access. Recommended.
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1 people find it helpful

Y***e
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Staycation
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8.4

/10

Reviewed 36 week(s) ago

I've stayed here several times. Overall everything is OK, please clean the room more. Surprisingly, we can refill water in the corridor, hehe.
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3 people find it helpful

M***d
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8.5

/10

Reviewed 37 week(s) ago

At that price, it's comfortable.
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Hadi
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5.6

/10

Reviewed 37 week(s) ago

The sheets are full of stains, dirty and have lots of hair. Looks like it's been used for short time.
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4 people find it helpful

M***d
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10.0

/10

Reviewed 40 week(s) ago

Friendly staff, cheap prices, comfortable rooms.
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