Overall Ratings & Reviews Montigo Resort Nongsa

Hotel needs to renovate its interior The beach near the Spa needs to be checked regularly Other things are good.

4x stay here, the villa is spacious and clean. The view is nice. It is very unfortunate that the 4th experience of the front office named "Angela" was very rude and spoke rudely. Not worthy of being a front office. Has no attitude. And the water is small + electricity is out. The buggy staff is kind and friendly.

The staff was very friendly and always willing to help. Food quality was quite good especially from Tigo Beach Club. Prices are higher than average for Batam

Very happy. Continued success montigo 🩷 hopefully there will be many new activities & discounts hehe.

The hotel staff is very friendly, the service is very satisfying, Montigo is the best.

Ace, the room leaks, the mattress makes noises, please check again

The staff was very friendly, the last day of the stay during heavy rain, the villa's electricity suddenly went out, it seemed like there was a short circuit and the bathroom was leaking, water came in very quickly in the bathroom. For a 5 star hotel class, it is very far below expectations for the property.

Staff were friendly and housekeeping was done daily even though we didn't ask for cleaning. They provide mineral water everyday and it was great as it kept us hydrated. ☺.

Very poor service from the front office crew.

Resort is good but disappointed at birthday preparation, disappointed with breakfast, no english style. How come at 15.15pm the room not even ready yet and no birtday decoration prepared yet.

Smooth and fast check in. Feeling great with nice room and seaview.

Had a pleasant stay. Wish they have special arrangement for anniversary such as room or complimentary slice. Nevertheless customer service is good! Polite, prompt and tries to cater to your needs. Water supply is cut off around 10am on check out day, wonder why.

Feels like being cheated and squeezed to stay here. It says deluxe room with 2 rooms. But when the 4 of them came, the 3rd 4th person had to pay another 400 thousand x 2 people. If it's just 2 people. What's room 2 hello for? Amazing blackmail trick, Most disappointed experience during the stay. Won't be going back to montigo again. The price is expensive and not worth it!

It 's good but I feel like the service and food at the beach club could be better.

Too expensive for the experience. The staff are too strict and not provide any satisfactory solution on the issues we found. This will be my first and last time on visiting montigo.

Good and friendly service, recommended.

Although the villa is getting a little run down but the service is good. No more calling help desk using phone. Is through WhatsApp text. Buggy to everywhere in the resort. Car rental to mall available. Activities available too (extra charges) villa is big and spacious. Con: last day the electricity and water was down for hours. Mosquitoes a lot.

The room was very spacious and clean. The private pool was in excellent condition with very clean and clear water. The view from the pool and terrace was magnificent. The staff were all very helpful and services were fast, especially Ibu Lestari from the Front Desk/Reception. The food at the restaurants were very tasty but a bit pricey. All in all, my wife and I had a great time. Would definitely stay at Montigo Resort Nongsa again. Very higly recommended!

Cool! Definitely want to come here again.

Hotel yang nyaman untuk liburan, fasilitas lengkap, view bagus, pelayanan bagus, buggy segera datang begitu di minta, semua staff ramah dan siap membantu.