Dear Value Guest, Thank you for taking the time to write your experience at Abisha Hotel. For shampoo, it is already one with soap, 3in1 and for toothpaste and toothbrush, everything is set up in the room, sis, it is in the wardrobe near the entrance under the glass near the bathroom, for amenities, everything has been completed according to hotel standards, sis, it's just that we, the management, apologize for the negligence of our staff for not explaining the location of the amenities, we will conduct further training for our staff, once again we, the management, apologize for the inconvenience, sis, hopefully we will be given the opportunity to improve on the next staycation. Thank you. Best Reagard. Sales & Marketing Manager. Abisha Hotel Group