Hotel Santika Mataram - Lombok

Explore Hotel Santika Mataram - Lombok
8,7
Very Good
From 1.657 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,8

Meal

8,7

Location

8,9

Service and Facilites

8,7

People often mention about Hotel Santika Mataram - Lombok
All
Distance to City Center (54)
Taste (54)
Bedroom (52)
Staff Friendliness (51)
Hotel Area (50)
Variety (49)
Ambiance (48)
Accessibility (45)
Bathroom (44)
Room Space (43)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Santika Mataram - Lombok

Number of reviews per page
20
40
Customer reviews
nur w. k.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The room is comfortable, the food is also delicious. Thank you🙏
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Dec 2025
Dear Ms. Noor, Sincerely, from Santika Mataram Hotel. Thank you for taking the time to write a review of our hotel. We sincerely hope to serve you again in the future with an even better experience. Sincerely, The Management
Translated by Google Icon
See original
F***y
icon-Medical
Medical
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Always pleasant and friendly staff. Hotel facilities are very good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Dec 2025
Dear Sir/Madam, Sincerely, from Santika Mataram Hotel. Thank you for taking the time to write a review of our hotel. We sincerely hope to serve you again in the future with even better service. Sincerely, The Management
Translated by Google Icon
See original
W***a
icon-Business
Business
icon-origin-TRAVELOKA
6,9
/10
Reviewed 6 week(s) ago
The biggest let down was the telephone in the room died so it was kinda a hassle to ask for hairdryer since they didn’t provide in-room hairdryer (you have to ask the receptionist for it). Other than that my experience was ok. The plus point they still let me had my breakfast even tho I came down to the resto exactly at 10 AM (the bfast ends at 10 AM).
Read More
Find this review helpful?
Accommodation's Reply
18 Nov 2025
Dear Guest, Greeting from Hotel Santika Mataram. Thank you for spending your time to share your rating and review with our hotel. Hopefully, we can serve you again on the next visit. We wish you the best of luck. Regards, Management
fernando g.
icon-origin-TRAVELOKA
7,1
/10
Reviewed 6 week(s) ago
The hotel is comfortable, close to the city, clean, but the variety of food menu needs to be increased. Overall it is good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Nov 2025
Dear Mr. Fernando, Warmest regards, Santika Mataram Hotel Thank you for taking the time to write a review of our hotel. We look forward to serving you again in the future with even greater success. Best regards, Management
Translated by Google Icon
See original
B***i
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Fun and close to town
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Nov 2025
Dear Ladies and Gentlemen, Warmest regards, Santika Mataram Hotel Thank you for taking the time to write a review of our hotel. We look forward to serving you again in the future with even greater success. Best regards, Management
Translated by Google Icon
See original
S***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
A comfortable & quiet hotel for a staycation in the city center.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Nov 2025
Dear Ladies and Gentlemen, Warmest regards, Santika Mataram Hotel Thank you for taking the time to write a review of our hotel. We look forward to serving you again in the future with even greater success. Best regards, Management
Translated by Google Icon
See original
Profile Picture
Fakhry A. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Fun :) Comfortable atmosphere and close access to all places
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Nov 2025
Dear Mr. Fakhri A.A., Dear Santika Mataram Hotel, Thank you for taking the time to write a review of our hotel. We hope to serve you again in the future with even better service. Best regards, Management
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The hotel staff was very friendly and helpful during our stay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Nov 2025
Dear Ladies and Gentlemen, Warmest regards, Santika Mataram Hotel Thank you for taking the time to write a review of our hotel. We look forward to serving you again in the future with even greater success. Best regards, Management
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
8,8
/10
Reviewed 8 week(s) ago
Nice hotel, near park and souvenir merchant.
1 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Ladies and Gentlemen, Warmest regards, Santika Mataram Hotel Thank you for taking the time to write a review of our hotel. We look forward to serving you again in the future with even greater success. Best regards, Management
Translated by Google Icon
See original
B***g
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
I prioritize staying at Santika if I'm on business in Lombok. The hotel's atmosphere is calm and comfortable... Right in front of the hotel is Sangkaeng Park. Perfect for jogging or just exercising.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Santika Mataram Hotel would like to extend our warmest regards and thank you for taking the time to write a review of our hotel. We hope to serve you again with even better results in the future. Best regards, Management
Translated by Google Icon
See original
Shinta D. F.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Such a great experience. I stayed for 2 nights for business. The staff were very friendly and helpful. Thank you, Santika Mataram.
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Dear Mr/s. Shinta D. F., Warm greetings from Hotel Santika Mataram. Thank you for taking the time to share your review of our hotel. We truly appreciate your feedback and hope to have the opportunity to serve you again on your next visit, with even better service. Wishing you continued success. Sincerely, Management
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly in check-in and check-out services.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Dear Ladies and Gentlemen, Warmest regards, Santika Mataram Hotel Thank you for taking the time to write a review of our hotel. We look forward to serving you again in the future with even greater success. Best regards, Management
Translated by Google Icon
See original
B***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
The hotel staff are friendly and provide excellent service and are very helpful when checking in and checking out at the hotel.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Ladies and Gentlemen, Warmest regards, Santika Mataram Hotel Thank you for taking the time to write a review of our hotel. We look forward to serving you again in the future with even greater success. Best regards, Management
Translated by Google Icon
See original
Profile Picture
Fakhry A. A.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Champion food, friendly staff, cool and beautiful hotel atmosphere.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear Mr. Fakhry A. A., Warm greetings from Hotel Santika Mataram. Thank you for taking the time to review our hotel. We hope to serve you again on your next visit with even better service. Best wishes. Best regards, Management.
Translated by Google Icon
See original
Reno U.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 12 week(s) ago
Definitely recommended! I’ve never been disappointed with Santika Hotels. The interior is clean and stylish, the facilities are great, and overall it's super comfortable for a staycation. The staff were really friendly and helpful, and the food had lots of variety—everything I tried was delicious. Location-wise, it’s right in the city center and close to everything. For the price, it’s totally worth it. Would definitely stay here again!
Read More
1 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Mrs. Reno U., Warm greetings from Hotel Santika Mataram. Thank you for taking the time to share your review of our hotel. We truly appreciate your feedback and hope to have the opportunity to serve you again on your next visit, with even better service. Wishing you continued success. Sincerely, Management
Reno U.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Definitely recommended! I’ve never been disappointed with Santika Hotels. The interior is clean and stylish, the facilities are great, and overall it's super comfortable for a staycation. The staff were really friendly and helpful, and the food had lots of variety—everything I tried was delicious. Location-wise, it’s right in the city center and close to everything. For the price, it’s totally worth it. Would definitely stay here again!
Read More
Find this review helpful?
Accommodation's Reply
29 Sep 2025
Dear Mrs. Reno U., Warm greetings from Hotel Santika Mataram. Thank you for taking the time to share your review of our hotel. We truly appreciate your feedback and hope to have the opportunity to serve you again on your next visit, with even better service. Wishing you continued success. Sincerely, Management
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
Good service. I borrowed a hairdryer and asked for a razor, and they gave it to me quickly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Mataram. Thank you for taking the time to review our hotel. We hope to serve you again on your next visit with even greater success. Best regards, Management.
Translated by Google Icon
See original
HARDI R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 13 week(s) ago
A delightful experience staying in the heart of Mataram with my family in a spacious and comfortable Santika Suite. Hotel Santika's proximity to Sangkreang Park allows children to play and walk under the shady trees. The swimming pool is a favorite spot for my 4-year-old and 8-year-old children. Thank you, Santika Mataram.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Sep 2025
Dear Mr. Hardi R., Warm greetings from Hotel Santika Mataram. Thank you for taking the time to review our hotel. We hope to serve you again on your next visit with even better service. Best wishes. Best regards, Management.
Translated by Google Icon
See original
F***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
The service is very satisfying, the food has a variety of flavors and is comfortable.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Mataram. Thank you for taking the time to review our hotel. We hope to serve you again on your next visit with even greater success. Best regards, Management.
Translated by Google Icon
See original
F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
Good food & comfortable bedroom, friendly staff :) Location with easy access to the city center
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Sep 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Mataram. Thank you for taking the time to review our hotel. We hope to serve you again on your next visit with even greater success. Best regards, Management.
Translated by Google Icon
See original
Number of reviews per page
20
40