8.4
Very Good

From 3,118 reviews

Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about Amaris Hotel Juanda
All
Staff Friendliness (37)
Distance to City Center (35)
Accessibility (34)
Surroundings (30)
Check-in/out Time (28)
Bedroom (27)
Ambiance (25)
Hotel Area (25)
Variety (24)
Bathroom (23)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Amaris Hotel Juanda

Number of reviews per page
20
40
Customer reviews
a***y
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 day(s) ago

The place is comfortable and suitable for a stopover during official duties.
Translated by Google Icon
See original

Find this review helpful?

Hanni Y. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 7 day(s) ago

strategic location comfortable hotel friendly service
Translated by Google Icon
See original

Find this review helpful?

S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 2 week(s) ago

Close to Istiqlal, Monas, and shopping centers for daily needs.
Translated by Google Icon
See original

Find this review helpful?

I***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.3

/10

Reviewed 2 week(s) ago

The staffs are very friendly. The room is so small compared to the price.

Find this review helpful?

Profile Picture
Sidiq
icon-origin-TRAVELOKA

8.3

/10

Reviewed 3 week(s) ago

Great location. Accessible. Nice hotel property but unfriendly staff, especially the female receptionist. Breakfast okay. Informed staff that the hot tea was not hot enough, the hot water in the dispenser was even hotter than the hot tea. Seems the staff was not happy about it. Several male staff were really polite when serving breakfast.
Read More

1 people find it helpful

Accommodation's Reply
07 Apr 2025
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
H***i
icon-origin-TRAVELOKA

8.8

/10

Reviewed 5 week(s) ago

Subscribe to stay here, very strategic, with a low budget the service and facilities are quite good.
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
26 Mar 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
Translated by Google Icon
See original
Profile Picture
Immanuel Y. T.
icon-Business
Business
icon-origin-TRAVELOKA

9.0

/10

Reviewed 7 week(s) ago

Good service, friendly hotel staff. Unfortunately the drinking room facilities. The bathroom has no mosquito net. There is no kettle and sachet drinks as it should be.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
10 Mar 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
Translated by Google Icon
See original
Y***n
icon-Business
Business
icon-origin-TRAVELOKA

8.8

/10

Reviewed 8 week(s) ago

For room cleanliness to be improved
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
10 Mar 2025
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience on your recent visit, it is from feedback like this that we learn and use it to improve. We work hard to provide an exceptional guest experience, and in this case it was clear that we fell short. If you will give us the opportunity to earn your trust again, I can assure you that we will do our best to provide you with a great hotel experience like the many guests who have grown to love their good experiences at this hotel. Sincerely,
Translated by Google Icon
See original
h***o
icon-origin-TRAVELOKA

8.5

/10

Reviewed 8 week(s) ago

Strategic and comfortable location, food needs improvement in terms of taste
Translated by Google Icon
See original

3 people find it helpful

Accommodation's Reply
07 Mar 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
Translated by Google Icon
See original
M***M
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

Very impressive to be able to stay at Amaris Juanda while in Jakarta
Translated by Google Icon
See original

2 people find it helpful

Accommodation's Reply
28 Feb 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
Translated by Google Icon
See original
F***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

Good hotel, good facilities, cold air conditioning, clean, there is also a good breakfast, highly recommended, also close to Gambir station
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
28 Feb 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
Translated by Google Icon
See original
A***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 10 week(s) ago

Very strategic location, friendly staff, fairly clean and delicious breakfast.
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
28 Feb 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
Translated by Google Icon
See original
R***n
icon-origin-TRAVELOKA

10.0

/10

Reviewed 10 week(s) ago

Very comfortable, clean and comfortable hotel rooms, close access to the city center area, Monas, Istiqlal Mosque, Gambir Station, and very close to the Juanda KRL Station / Transjakarta bus stop.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
28 Feb 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
Translated by Google Icon
See original
Abdiel S. A.
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 11 week(s) ago

The hotel location is very strategic, near Juanda KRL Station, there are 4 pillows in the room, near places to eat. Awesome
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
18 Feb 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
Translated by Google Icon
See original
Abdiel S. A.
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 11 week(s) ago

very strategic location, there are 4 pillows, near places to eat, near Juanda KRL station, near the ministry. basically it's great.
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
18 Feb 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
Translated by Google Icon
See original
A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.3

/10

Reviewed 13 week(s) ago

Yesterday I went out of the hotel to look for something. I went back to the room and asked the staff for access to the room because I didn't have the room key. When my wife wanted to have breakfast at the restaurant, they forbade me from entering the restaurant because I had already had breakfast even though I hadn't. I told the staff that I hadn't had breakfast. After I told them, they didn't apologize but said it was okay to just go in. Next time, if there are guests who want breakfast, ask which room they are from, etc. It's a small thing but annoying...
Read More
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
18 Feb 2025
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience on your recent visit, it is from feedback like this that we learn and use it to improve. We work hard to provide an exceptional guest experience, and in this case it was clear that we fell short. If you will give us the opportunity to earn your trust again, I can assure you that we will do our best to provide you with a great hotel experience like the many guests who have grown to love their good experiences at this hotel. Sincerely,
Translated by Google Icon
See original
h***o
icon-origin-TRAVELOKA

8.8

/10

Reviewed 13 week(s) ago

The location is quite strategic, the food tastes less than delicious
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
28 Jan 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
Translated by Google Icon
See original
S***l
icon-Business
Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 14 week(s) ago

Satisfying. Good service. Close to Istiqlal. Very top. Close to Transum, TJ bus stop and KRL station
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
28 Jan 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
Translated by Google Icon
See original
A***f
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 14 week(s) ago

The hotel staff are friendly from security, receptionists and others, the rooms are comfortable, the food is delicious.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
20 Jan 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
Translated by Google Icon
See original
L***a
icon-origin-TRAVELOKA

9.4

/10

Reviewed 14 week(s) ago

The location is strategic, in the city center, near the Istiqlal Mosque, to the Ministry of Home Affairs, Juanda station can be walked, there are many foods around the hotel, recommend to others
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
20 Jan 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
Translated by Google Icon
See original
Number of reviews per page
20
40