Dear Ms. Ratih, Thank you for your perfect score and positive review of The Trans Luxury Hotel. We are very pleased that your second stay was once again satisfactory. We enjoyed our friendly service, the cleanliness of our room and grounds, our easy check-in and check-out, our in-room amenities, and our delicious food. We look forward to welcoming you back in the future. Best regards, Farid Patria, General Manager