8.4
Very Good

From 811 reviews

Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.2

Location

8.2

Service and Facilites

8.6

People often mention about Dago Heuvel Resort and Villa
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Staff Friendliness (19)
Family Friendly (17)
Ambiance (16)
Taste (16)
Bedroom (14)
Distance to City Center (13)
Bathroom (13)
Surroundings (12)
Room Space (11)
Hotel Area (11)
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Traveler Reviews Dago Heuvel Resort and Villa

Number of reviews per page
20
40
Customer reviews
n***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 week(s) ago

beautiful view, cool air, clean room...
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T***k
icon-origin-TRAVELOKA

6.5

/10

Reviewed 10 week(s) ago

1. Towels are available when it's almost Isha, the hotel said they are still in the laundry. So for those of us who are used to not bringing towels, it's a hassle. Not prepared for spare stock. 2. There is no sofa in the room, at least a chair. 3. No mirror, in the room! When you want to look in the mirror, you have to go to the bathroom first, you have to get muddy first. 4. No clothesline! Allahu Akbar. The price per night is expensive, but all that is not there? 5. Refill food at breakfast, takes a long time. It seems that the hotel is not used to dealing with full bookings. The variety of food is also standard. 6. If possible, the road/parking lot towards the restaurant can be improved. It feels like the road conditions are outside the hotel.
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1 people find it helpful

A***s
icon-origin-TRAVELOKA

9.7

/10

Reviewed 15 week(s) ago

The staff are very friendly, the hotel is clean, the food is delicious even though there was no buffet when we went there, it's really worth it for the price of 500, you can get a hotel with facilities like this. The downside is the room is a bit dimly lit and the distance from the swimming pool to the room is quite far below but it's still okay. Thank you dago heuvel👍🏻
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3 people find it helpful

Accommodation's Reply
05 Feb 2025
Dear Mrs Hanny, We are sorry for your experience during your stay with us, we regret that you did not get a similar impression. Rest assured that we have received your feedback on our facilities, and we're doing our best to improve them. The next time you stay with us, we will make sure to serve our best to ensure your satisfaction while staying here. Thank you for your support to us. Regards, Rasiwan Operational Manager Dago Heuvel
bobi s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 16 week(s) ago

The staff is very friendly. The rooms are also well maintained.
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4 people find it helpful

Y***i
icon-origin-TRAVELOKA

9.7

/10

Reviewed 17 week(s) ago

OK overall. Staying here twice is impressive. The swimming pool doesn't smell of chlorine. There is a garden near the room. For kids to walk and run. There is a roof top for Bandung landscape from a height. Good👍🏼
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ferdinansyah f.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 17 week(s) ago

nice quiet place, suitable for those who want to find peace, very friendly staff, really delicious food, star ⭐⭐⭐⭐⭐
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1 people find it helpful

H***i
icon-origin-TRAVELOKA

8.5

/10

Reviewed 18 week(s) ago

fun, friendly service, cool atmosphere and pocket-friendly prices
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2 people find it helpful

S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 22 week(s) ago

Staycation Alternative in Bandung after Lembang. Traffic is safe and smooth
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2 people find it helpful

Ariyo B.
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Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 24 week(s) ago

fresh air, great view, too bad they did not ready for the extra bed by the time I came (it was in the evening).

3 people find it helpful

f***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 25 week(s) ago

Good enough but far.
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2 people find it helpful

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Dilla N. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 26 week(s) ago

I recently had the pleasure of staying at Dago Heuvel, and it was an exceptional experience. The room was spacious, beautifully decorated, and impeccably clean, offering a cozy retreat after a long day. The staff were incredibly friendly and attentive, always going the extra mile to ensure my stay was enjoyable. Their warm hospitality made me feel right at home. The pool area was a highlight—refreshing and well-maintained, it provided the perfect setting for relaxation. I spent several afternoons lounging by the water, soaking up the sun. Overall, Dago Heuvel exceeded my expectations, and I can't wait to return! Highly recommended for anyone seeking a memorable getaway.
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1 people find it helpful

S***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 27 week(s) ago

The staff and security are kind and friendly, if we need help they are responsive and provide very good service.
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S***i
icon-origin-TRAVELOKA

8.6

/10

Reviewed 29 week(s) ago

The staff at breakfast were very friendly, and the food was also very delicious. Sundanese was very suitable for my taste. It would be better if they served it in the morning with steamed rice so that the atmosphere could be felt more.
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2 people find it helpful

iis soleha
icon-origin-TRAVELOKA

8.8

/10

Reviewed 30 week(s) ago

Everything is good, only the wifi needs to be fixed, there is no wifi in the hotel, even though usually budget hotels have Netflix and YouTube available on the TV.
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6 people find it helpful

Accommodation's Reply
30 Sep 2024
Dear Mrs. Iis Soleha, We are sorry for your experience during your stay with us. Rest assured that we have received your feedback on our facilities and services, and we're doing our best to improve them. The next time you stay with us, we will make sure to serve our best to ensure your satisfaction while staying here. Thank you for your support to us. Regards, Rasiwan Operational Manager Dago Heuvel
KEN
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 32 week(s) ago

The hotel staff is friendly, and the environment is quiet, comfortable and peaceful, but in the executive city view room 622 the water heater is broken or not working, right? Because when taking a shower it's really cold if you don't use warm water, please improve it again. The rest is good ♥.
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4 people find it helpful

Accommodation's Reply
30 Sep 2024
Dear Mr, Ken, We are sorry for your experience during your stay with us. The Executive City View room is usually a favorite among guests and we regret that you did not get a similar impression. Rest assured that we have received your feedback on our facilities, and we're doing our best to improve them. The next time you stay with us, we will make sure to serve our best to ensure your satisfaction while staying here. Thank you for your support to us. Regards, Rasiwan Operational Manager Dago Heuvel
R***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.3

/10

Reviewed 33 week(s) ago

Overall OK. Nice place. The receptionist and all the staff are friendly. Breakfast is delicious. The only thing lacking is the cleanliness of the bed starting from the sheets, pillow cases and bed covers. Itchy and there are blood stains. Please pay attention. That's the only thing that needs to be improved. Next time will definitely stay here again. Btw, the view from the cafe is really cool and the cafe staff is friendly and communicative. Very appreciated.
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5 people find it helpful

Accommodation's Reply
30 Sep 2024
Dear Mrs. R***A, We are sorry for your experience during your stay with us. Rest assured that we have received your feedback on our facilities and services, and we're doing our best to improve them. The next time you stay with us, we will make sure to serve our best to ensure your satisfaction while staying here. Thank you for your support to us. Regards, Rasiwan Operational Manager Dago Heuvel
V***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 33 week(s) ago

Thank God, my staycation here was comfortable.
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1 people find it helpful

Accommodation's Reply
30 Sep 2024
Dear Mrs. V***A, Dago Heuvel Hotel & Resort is honored to have hosted your family, we hope you and your family can come here again. Thank you for your support to us. Regards, Rasiwan. Operational manager Dago Heuvel and Resort.
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 34 week(s) ago

Very nice view, comfortable atmosphere.
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2 people find it helpful

Accommodation's Reply
30 Sep 2024
Dear Mrs. S***I, Dago Heuvel Hotel & Resort is honored to have hosted your family, we hope you and your family can come here again. Thank you for your support to us. Regards, Rasiwan. Operational manager Dago Heuvel and Resort.
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Johnli A.
icon-origin-TRAVELOKA

5.9

/10

Reviewed 35 week(s) ago

4-star room, facilities like inn; There is not a single chair in the room, 1/2 pk AC is not cold, additional charges are applied for the room. Not according to the review in the application menu. Note for those who want to plan to book this resort, it is better to survey the place directly, not through the application, afraid of regretting it like me.
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10 people find it helpful

N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 35 week(s) ago

Originally I wanted to stay for one night but it ended up being two nights.
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2 people find it helpful

Accommodation's Reply
28 Aug 2024
Dear Mr& Mrs, Dago Heuvel Hotel & Resort is honored to have hosted your family, we hope you and your family can come here again. Thank you for your support to us. Regards, Rasiwan. Operational manager Dago Heuvel and Resort
Number of reviews per page
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