8.0
Very Good

From 1,175 reviews

Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

7.8

Location

8.1

Service and Facilites

7.7

People often mention about Greystone D'Majestic Place
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Ambiance (56)
Bedroom (55)
Distance to City Center (49)
Staff Friendliness (47)
Bathroom (47)
Room Space (42)
Check-in/out Time (37)
Accessibility (36)
Wifi (33)
Hotel Area (33)
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Traveler Reviews Greystone D'Majestic Place

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40
Customer reviews
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M ADITYA A.
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Leisure
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9.7

/10

Reviewed 2 day(s) ago

My best part is being helped a lot when I was late checking in And the room is super big and comfortable 💖🥰
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1 people find it helpful

d***g
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Leisure
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8.5

/10

Reviewed 5 day(s) ago

The location is centralized in Kuala Lumpur city. Easy access to anywhere.
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Accommodation's Reply
25 Apr 2025
Dear Valued Guest, Thank you for your support and rating. We are glad you had a good experience and met your expectations during your stay. We look forward to welcoming you back, and we look forward to seeing you again soon. We appreciate your time and valuable feedback.
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H***h
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Leisure
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9.1

/10

Reviewed 1 week(s) ago

The room is very spacious, the roof top is cool.
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1 people find it helpful

Accommodation's Reply
22 Apr 2025
Dear Valued Guest, Thank you for your support and rating. We are glad you had a good experience and met your expectations during your stay. We look forward to welcoming you back, and we look forward to seeing you again soon. We appreciate your time and valuable feedback.
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N***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 1 week(s) ago

good

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Accommodation's Reply
22 Apr 2025
Dear valued guest , Thank you for your support and rating , glad that you had a good experience and met your expectation during the stay . We appreciate for your valued time and review . We’re excited to welcome you back and see you again soon .
V***i
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 week(s) ago

The apartment is very good for finding food because there are many restaurants around. However, the cleanliness of the room and the facilities are minimal. There are bed bugs, the room smells a bit damp and the lights and exhaust in the toilet are dead.
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6 people find it helpful

Accommodation's Reply
16 Apr 2025
Dear Valued Guest, Thank you for your rating and feedback. We hope you had a good experience during your stay. Regarding the feedback shared, we will look into the related matters and will strive to make improvements to ensure a better stay experience for our guests in the future. We really appreciate your time and review. We look forward to welcoming you back and are very excited to welcome you again on your next visit. We apologize for any inconvenience caused.
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I***i
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8.8

/10

Reviewed 3 week(s) ago

Hotel staff is ready to help, room facilities are good.
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3 people find it helpful

Accommodation's Reply
14 Apr 2025
Valued guests, Thank you for your support and rating. We are glad you had a good experience and met your expectations during your stay. We look forward to welcoming you back, and we look forward to seeing you again soon. We appreciate your time and valuable feedback.
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wijaya k.
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6.5

/10

Reviewed 5 week(s) ago

The location in the app is very different from the location in Google. In the app the location is very close to Alor, but in fact it is different, the hotel location is different. It is quite far from Alor, almost 3 times.
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8 people find it helpful

Accommodation's Reply
25 Mar 2025
Dear Sir/Madam, Thank you for your feedback, we sincerely apologize for any inconvenience caused during your stay. According to the address provided, for your convenience, you can search the location via map for easier access. We appreciate your time and valuable feedback. We look forward to welcoming you back again in the future. Once again, we apologize for any inconvenience caused.
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N***a
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Leisure
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8.2

/10

Reviewed 5 week(s) ago

The room is really nice, but unfortunately there are cockroaches in the room 😭
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7 people find it helpful

Accommodation's Reply
25 Mar 2025
Dear Sir/Madam, Thank you for your rating and feedback. We hope you had a good experience during your stay. Regarding your feedback, we will investigate the related matters and strive to make improvements in order to provide a better stay experience for our guests in the future. We appreciate your time and valuable comments. We look forward to welcoming you back and are very excited to see you again. We apologize for any inconvenience caused.
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A***i
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Leisure
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9.1

/10

Reviewed 6 week(s) ago

Near to LRT station, the ambient is so good and near to food market, and the view from pool is breathtaking

7 people find it helpful

Accommodation's Reply
19 Mar 2025
Dear valued guest , Thank you for your support and rating , glad that you had a good experiences and meet your expectations during the stay . We appreciate for your valued time and review . Welcoming to revisit to us , we are excited to see you soon again .
M***a
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Transit
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8.8

/10

Reviewed 7 week(s) ago

The room is big, comfortable, clean and tidy. The price is cheap. Highly recommended
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3 people find it helpful

Accommodation's Reply
14 Mar 2025
Valued guests, Thank you for your support and rating. We are glad you had a good experience and met your expectations during your stay. We look forward to welcoming you back, and we look forward to seeing you again soon. We appreciate your time and valuable feedback.
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Christian M.
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6.5

/10

Reviewed 8 week(s) ago

Very spacious room, 3 rooms with 2 queen beds and 1 single bed and another bed in the living area. Hotel location is very good, a lot of good food nearby as well as convenient stores. The only complaint is the room is riddled with cockroaches. Small cockroaches would pop out every now and then which make the stay uncomfortable.

5 people find it helpful

Accommodation's Reply
10 Mar 2025
Dear valued guest , We sincerely apologize for the issues you've encountered during your stay . We shall look into the related matter and make improvement of the clealiness to have our guests a better experience stay in future . We appreciate for your valued time and feedback . Apologize for the disappointments and dissatisfactions .
G***i
icon-origin-TRAVELOKA

9.1

/10

Reviewed 9 week(s) ago

good, spacious and clean rooms, but everyone brings their own things
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2 people find it helpful

Accommodation's Reply
10 Mar 2025
Valued guests, Thank you for your support and rating. We are glad you had a good experience and met your expectations during your stay. We look forward to welcoming you back, and we look forward to seeing you again soon. We appreciate your time and valuable comments.
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Ir Muhammad N.
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8.8

/10

Reviewed 10 week(s) ago

the best place to stay feels like home. for muslims if you want to find food around please be careful because there are many food stalls that are not halal.
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3 people find it helpful

Accommodation's Reply
10 Mar 2025
Valued guests, Thank you for your support and rating. We hope you have a good experience and meet your expectations during your stay. We are sorry to hear that the food stall did not meet your preferences. We look forward to welcoming you back, and we look forward to seeing you again soon. We appreciate your time and valuable comments.
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B***y
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8.8

/10

Reviewed 10 week(s) ago

The rooftop pool is really good. But unfortunately, the hotel staff is not very friendly.
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2 people find it helpful

Accommodation's Reply
10 Mar 2025
Valued guests, Thank you for your support and rating. We hope you have a good experience and meet your expectations during your stay. We sincerely apologize for the staff service that did not provide the best service to our guests. We will train our staff well and improve our service to provide the highest level of service in the future. We look forward to welcoming you back, and we look forward to seeing you again soon. We appreciate your time and valuable comments.
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n***a
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Leisure
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10.0

/10

Reviewed 11 week(s) ago

Cheap with a room size that can accommodate up to 5 people, can swim (it was just right when we were staying there, it was raining so it was closed 🥲), Checkout is easy as long as you have confirmed it with the receptionist.
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6 people find it helpful

Accommodation's Reply
10 Mar 2025
Dear valued guest , Thank you for your support and rating , glad that you had a good experiences and meet your expectations during the stay . Welcoming to revisit to us , we are excited to see you soon again . We appreciate for your valued time and review .
B***R
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

The hotel is very strategic and close to the city center
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2 people find it helpful

b***s
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Leisure
icon-origin-TRAVELOKA

5.6

/10

Reviewed 11 week(s) ago

One family was swollen” all because of being bitten by fleas, no staff responded.. The iron” mattress came out all over the body was sore and bumpy skin”.. It seems like all the staff here are not trained properly.. 4 nights with 220 ringgit per night all you get is sore body & bumpy skin”.. WON'T RETURN HERE AGAIN
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4 people find it helpful

Mayang S.
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Leisure
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10.0

/10

Reviewed 11 week(s) ago

The staff's friendliness is top ♥️ The place is comfortable And the staff is not complicated
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1 people find it helpful

Guest
icon-origin-TRAVELOKA

5.0

/10

Reviewed 11 week(s) ago

Firstly,they charged a lot ,200Rm,double the room rate price(100Rm)as the deposit.And gave me a very long contract and two cards.One is room card,the other one is elevator card.I only knew if the card has been lost,all the deposit 200Rm will be punished. The second day,above 11am,we went to the swimming pool,and left our room card inside my room.So I went to the reception to ask them to open the door for me. The front desk staff replied to me waiting in front of my room.So I asked my father waiting in front of my room,and I went to the swimming pool.He had waited at least 1 hour.After they opened the room door after half past 12 o'clock at least,my farther told me back,and then I prepared to check out.But when I checked out at 1 o'clock,they charged me 30Rm for delay.They claimed they opened the door at half past 12.They made me waiting so long time without any apology,but charged me 30rm for the reason they called delay beyond checking out time 30mins and didn't give me any proof or fine receipt,just returned 170Rm deposit. So,I apply to get my money back,formly
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2 people find it helpful

S***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

For a hotel option for families or groups, this is very suitable. Cheap but complete facilities. Bathtub, rooftop swimming pool with twintower view, gym, cafe, and near food court. The road in front is wide so if you order grab it will come quickly and comfortably
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1 people find it helpful

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