8,9
Very Good

From 59 reviews

Provided by travelers on
Cleanliness

9,1

Room Comfort

9,1

Meal

8,7

Location

9,2

Service and Facilites

9,0

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Staff Friendliness (1)
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Room Space (1)
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Traveler Reviews Hotel Hillarys Shinsaibashi

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Customer reviews

Sugianto L.
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Leisure
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8,5

/10

Reviewed 6 week(s) ago

The location is very good, the rooms are also quite spacious, there is a sauna and onsen although it is a bit small but it is okay.
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1 people find it helpful

heri
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Leisure
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9,4

/10

Reviewed 33 week(s) ago

Strategic and good hotel in the Shinsaibashi area. Location close to Shinsaibashi station, Shinsaibashi shopping center, Dotonburi. Complete facilities from free coffee, tea and bread from check out time until evening, laundry, vending machine. And the facilities I like the most are hot, cold water baths and saunas on the floor. 13. Suitable after a day of walking, soaking, soreness disappears. Rooms are not very big but comfortable. There was a bit of a miskom, asked for a non-smoking room but was given smoking. But they offer to deodorize every day. Very satisfying service. Recommend coming here if staying in Osaka.
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1 people find it helpful

Ferdy C.
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9,4

/10

Reviewed 33 week(s) ago

Same as previous experience. Overall it's great.
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Ferdy C.
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Leisure
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10,0

/10

Reviewed 33 week(s) ago

The location is close to Dotonburi and the train station, which is around 200-300 meters. There is bread and coffee at certain hours. The staff and rooms are great.
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1 people find it helpful

heri
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Leisure
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10,0

/10

Reviewed 34 week(s) ago

Strategic and good hotel in the Shinsaibashi area. Location close to Shinsaibashi station, Shinsaibashi shopping center, Dotonburi. Complete facilities from free coffee, tea and bread from check out time until evening, laundry, vending machine. And the facilities I like the most are hot, cold water baths and saunas on the floor. 13. Suitable after a day of walking, soaking, soreness disappears. Rooms are not very big but comfortable. There was a bit of a miskom, asked for a non-smoking room but was given smoking. But they offer to deodorize every day. Very satisfying service. Recommend coming here if staying in Osaka.
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2 people find it helpful

L***y
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Leisure
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8,2

/10

Reviewed 35 week(s) ago

The location of the hotel is very strategic, the rooms are clean although small but comfortable enough for three of us, it's just that the suitcase is a bit difficult to open in the room but that's not a problem, the hotel staff is pleasant and informative and helps well. The hotel facilities are good, there is paid laundry, free hot spa or public bath. Toiletries are very good.
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Mahfud P.
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9,4

/10

Reviewed 44 week(s) ago

Simple check in process. Friendly staff. Clean and comfortable room. Strategic location.
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2 people find it helpful

y***i
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Leisure
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9,4

/10

Reviewed 45 week(s) ago

Friendly staff, strategic location, can send luggage to the next hotel. Enjoyed staying at this hotel😍
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2 people find it helpful

K***k
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Leisure
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8,5

/10

Reviewed 50 week(s) ago

The room is a bit small but still very clean bed is comfortable pillows is a bit too small however the location is very good near many things.

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Jeremy J.
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Leisure
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9,4

/10

Reviewed 50 week(s) ago

Great Hotel, good service and location. Rooms are a a bit small but that 's pretty much normal for an average normal room in Japan.

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Lanny S.
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8,8

/10

Reviewed 54 week(s) ago

We are 3 persons in 1 rooms and we stay 5 nights there. We get 2 double bed. The rooms really great, clean and we can open our 3 big luggages. Which is superb, the location near everything such as department store, food to eat, station, kombini store. There are washing machine with coins and vending machine. You can get drink hot tea and bread every afternoon at lobby hotel, but the hotel didn't provide mineral water. Surely when we go to Osaka again, will stay at this hotel. Thanks.
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3 people find it helpful

Rajapath B.
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8,5

/10

Reviewed 59 week(s) ago

ทำเลดีมาก อยู่ย่านร้านแบรนเนมมือ2 เสียอย่างเดียวให้ checkout 10.00 น เร็วไป และจะ room cleaning ทุก 3 วัน คือถ้าจะให้ทำวันต่อวันต้องชำระเพิ่มประมาณ 2000 yen

1 people find it helpful

Anastasia G.
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8,2

/10

Reviewed 59 week(s) ago

Gosh! The receptionist did not do proper check about my booking, She asked my husband to pay during our check in, thank God his memory is good he remember that I have made an online payment. The staff did not even say sorry. Location wise is OK, 10 mins from Dotonbori, sorrounded by a lot of Clubs and restaurants. The shower room comes with bath tub, my daughter loves it.
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4 people find it helpful

Ivan P. S.
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9,1

/10

Reviewed 64 week(s) ago

Good Location and service. Hotel have onsen at roof top.

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Hor S. N.
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8,5

/10

Reviewed 89 week(s) ago

Excellent location. The hotel receptionist was so helpful.

1 people find it helpful

Thajcha L.
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6,3

/10

Reviewed 90 week(s) ago

The location is good, but it 's very dusty in room.

3 people find it helpful

Poppy A.
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9,7

/10

Reviewed 90 week(s) ago

The school is near the shopping area, convenient to walk, the room is clean, plus the tub has bubbles for you.
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2 people find it helpful

Miss Wichuda Nuyongpak and Miss Thanyaprapa Ponyeam
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9,4

/10

Reviewed 92 week(s) ago

เดินทางสะดวกใกล้แหล่งช้อปปิ้งและของกิน ห้องสะอาด

1 people find it helpful

Hana A.
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9,4

/10

Reviewed 106 week(s) ago

I stayed in a room with bathtub and toilet. The amenities are great! Love the scents. They even provide to lend a iron etc. Thank you!

1 people find it helpful

Fernandito H.
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8,5

/10

Reviewed 259 week(s) ago

Feeling happy to stay at Felice Shinsaibashi by Relief, because I already stayed 3 times during January - February 2020..why? Please find the advantages of this hotel..

2 people find it helpful

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