We ended up getting up late so we were not able to get the breakfast

Very secure

The property sold my room, the best king suite they had, then gave me an inferior room at the same price. They refused to reimburse the difference because i booked on expedia. I booked a special room for me and my partner 1 month before her Christmas party only. To have the hyatt raise the price then sell it to someone else. Absolutely disgusting behavior, like a car salesman. I will never come nack to hyatt oakplace eugene. What the point of making a reservation when they wont keep it???

All three rooms were perfect. It you have World of Hyatt rewards, they allow early check in when available. Oshi at the front desk provided excellent customer service!

Great visit. Loved the location and the customer service

The front lobby was very hard to find but the front was so kind and offered us free parking as we struggled to find the lobby

Great, clean, and friendly place!!

The hotel was in a great location. We enjoyed the view from our room and the breakfast area. All staff that we came in contact with were friendly and helpful.

This property charges extra for parking $18 a night. Also, the pool and hot tub were down. Made the stay just average. Nothing special.

It was not a good stay at all we paid a lot of money we weren't told that we had to pay $30 a day for parking I had rented three rooms for family there was no pool or spa the staff said that it was on the website yes it was but in a sub paragraph after you clicked on the picture there was nothing else to notify us that we had no pool or no spa there was one elevator working and we had to pay $30 for parking so no I will never go back there again...

Dog friendly, beautiful property, and extremely friendly staff and service. One of the best breakfasts we have had at a hotel. Unfortunately the pool and spa were down, one of the reasons we chose this location.

The staff at the Hyatt were amazing.

The front desk and bar staff were super friendly with great attention to detail. The room was spotless and comfortable. I also love that bar soap was offered in addition to the liquid soap in the shower.The only issue I had was that the pillows were to large for me and kinked my neck. The free breakfast spread was top notch! I will definitely stay here again next time I am in town.

Hotel looks a lot nicer in pictures then in person pool/Jacuzzi did not work very overpriced for the quality of room

Clean and nice hotel. Friendly staff and nice complimentary breakfast.

Great place to stay and shop. Was not pleased with parking fee. If we had not parked on fourth level it would have been free.

The property and staff were great. The only downfall was the majority of light bulbs in the room were out. Bathroom and lights by the bed worked but the light above the couch and the two lamps on the desk and dresser were out. It wasn't a huge inconvenience as we were just there to sleep. A little dark in the morning but it was all good.

Great location, large rooms, comfortable beds, and a very friendly and responsive staff.

Everything was great

Had a wonderful experience! Location is outstanding, hotel was clean with friendly staff. Will definitely stay here again. Highly recommend!