9,4
Exceptional

From 941 reviews

Cleanliness

9,6

Room Comfort

9,6

Service and Facilites

9,4

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Traveler Reviews Hyatt Place Eugene / Oakway Center

Number of reviews per page
20
40

Top reviews

Shane

10,0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

We ended up getting up late so we were not able to get the breakfast
Joe
icon-Business
Business

8,0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Very secure
william
icon-Leisure with Partner
Leisure with Partner

2,0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The property sold my room, the best king suite they had, then gave me an inferior room at the same price. They refused to reimburse the difference because i booked on expedia. I booked a special room for me and my partner 1 month before her Christmas party only. To have the hyatt raise the price then sell it to someone else. Absolutely disgusting behavior, like a car salesman. I will never come nack to hyatt oakplace eugene. What the point of making a reservation when they wont keep it???
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colleen
icon-Business
Business

10,0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

All three rooms were perfect. It you have World of Hyatt rewards, they allow early check in when available. Oshi at the front desk provided excellent customer service!
Hedy
icon-Business
Business

10,0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great visit. Loved the location and the customer service
amanda
icon-Leisure with Children
Leisure with Children

10,0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The front lobby was very hard to find but the front was so kind and offered us free parking as we struggled to find the lobby
Joseph
icon-Business and Leisure Family
Business and Leisure Family

10,0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great, clean, and friendly place!!
Michelle
icon-Leisure with Partner
Leisure with Partner

10,0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The hotel was in a great location. We enjoyed the view from our room and the breakfast area. All staff that we came in contact with were friendly and helpful.
Robert
icon-Leisure Family
Leisure Family

6,0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

This property charges extra for parking $18 a night. Also, the pool and hot tub were down. Made the stay just average. Nothing special.
Ronald
icon-Friends and Family
Friends and Family

4,0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

It was not a good stay at all we paid a lot of money we weren't told that we had to pay $30 a day for parking I had rented three rooms for family there was no pool or spa the staff said that it was on the website yes it was but in a sub paragraph after you clicked on the picture there was nothing else to notify us that we had no pool or no spa there was one elevator working and we had to pay $30 for parking so no I will never go back there again...
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Marlon

10,0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Dog friendly, beautiful property, and extremely friendly staff and service. One of the best breakfasts we have had at a hotel. Unfortunately the pool and spa were down, one of the reasons we chose this location.
Sandra
icon-Leisure Family
Leisure Family

10,0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The staff at the Hyatt were amazing.
Kari
icon-Business
Business

10,0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

The front desk and bar staff were super friendly with great attention to detail. The room was spotless and comfortable. I also love that bar soap was offered in addition to the liquid soap in the shower.The only issue I had was that the pillows were to large for me and kinked my neck. The free breakfast spread was top notch! I will definitely stay here again next time I am in town.
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Erin
icon-Friends and Family
Friends and Family

2,0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Hotel looks a lot nicer in pictures then in person pool/Jacuzzi did not work very overpriced for the quality of room
Emily
icon-Leisure Family
Leisure Family

8,0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Clean and nice hotel. Friendly staff and nice complimentary breakfast.
Elizabeth
icon-Leisure with Friends
Leisure with Friends

10,0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Great place to stay and shop. Was not pleased with parking fee. If we had not parked on fourth level it would have been free.
Debbie
icon-Leisure Family
Leisure Family

10,0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The property and staff were great. The only downfall was the majority of light bulbs in the room were out. Bathroom and lights by the bed worked but the light above the couch and the two lamps on the desk and dresser were out. It wasn't a huge inconvenience as we were just there to sleep. A little dark in the morning but it was all good.
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Marlene
icon-Leisure with Partner
Leisure with Partner

10,0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Great location, large rooms, comfortable beds, and a very friendly and responsive staff.
Scott

10,0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Everything was great
Kim
icon-Business with Partner
Business with Partner

10,0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Had a wonderful experience! Location is outstanding, hotel was clean with friendly staff. Will definitely stay here again. Highly recommend!
Number of reviews per page
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40