8.4
Very Good
From 7,499 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.3
Meal
8.1
Location
8.8
Service and Facilites
8.4
People often mention about Bekizaar Hotel Surabaya
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Distance to City Center (135)
Staff Friendliness (123)
Bedroom (110)
Accessibility (106)
Bathroom (106)
Ambiance (105)
Surroundings (98)
Hotel Area (96)
Check-in/out Time (81)
Room Space (73)
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Traveler Reviews Bekizaar Hotel Surabaya
Number of reviews per page
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40
Customer reviews
sp
sayoko p.
Leisure
9.3
/10
Reviewed 4 day(s) ago
The hotel is comfortable, the parking is a bit difficult when it's full, please be more sensitive to security guards, if there are cars having trouble parking, help them immediately
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Accommodation's Reply
22 Apr 2025
Dear Mr. Sayoko P, Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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rf
rizqi f.
8.5
/10
Reviewed 4 day(s) ago
Good, close to many locations.
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Accommodation's Reply
24 Apr 2025
Dear Mr. Rizqi f. Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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J***E
Business
10.0
/10
Reviewed 5 day(s) ago
The location is strategic, if you want to go to Tunjungan Plaza Surabaya, just cross the street. The price is affordable and the food is delicious.
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Accommodation's Reply
22 Apr 2025
Dear Mr./Mrs. J*E, Thank you for your review of Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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J***E
Business
10.0
/10
Reviewed 5 day(s) ago
The hotel is close to Tunjunga Mall Surabaya, just cross the street. The location is strategic. The food is also delicious.
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Accommodation's Reply
22 Apr 2025
Dear Mr./Mrs. J*E, Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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S
Syapnetti
Leisure
10.0
/10
Reviewed 1 week(s) ago
The hotel staff was very friendly and very helpful at check in.
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1 people find it helpful
Accommodation's Reply
22 Apr 2025
Dear Mrs. Syapnetti, Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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h***i
Transit
8.5
/10
Reviewed 1 week(s) ago
The hotel is strategically located with malls and culinary. The staff helps with easy transportation.
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Accommodation's Reply
22 Apr 2025
Dear Mr./Mrs. H*i, Thank you for your review of Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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Se
Septya e. w.
8.4
/10
Reviewed 1 week(s) ago
door 502 floor 5 is often broken. how many times have I entered, it's always being repaired technically.... and room 501 was noisy last night... the chicken opor food was delicious. but the rice was a bit hard
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Accommodation's Reply
22 Apr 2025
Dear Mrs. Septya e. W., Thank you for your review of Bekizaar Hotel Surabaya. We apologize for the inconvenience during your stay at our hotel. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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H***h
8.8
/10
Reviewed 2 week(s) ago
very friendly and nice to all staff
but there are some insects in the room
please clean it again so that all guests are comfortable
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Accommodation's Reply
22 Apr 2025
Dear Mr./Mrs. H*h, Thank you for your review of Bekizaar Hotel Surabaya. We apologize for the inconvenience during your stay at our hotel. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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D***a
Leisure
8.5
/10
Reviewed 2 week(s) ago
Comfortable, clean, affordable price.
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Accommodation's Reply
22 Apr 2025
Dear Mr./Mrs. D*a, Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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H***y
Leisure
9.7
/10
Reviewed 2 week(s) ago
It was so much fun to stay here.
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1 people find it helpful
Accommodation's Reply
22 Apr 2025
Dear Mr./Mrs. H*y, Thank you for your review of Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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R***y
8.5
/10
Reviewed 2 week(s) ago
Overall nice comfortable staff friendly.
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Accommodation's Reply
24 Apr 2025
Dear Mr./Mrs. R*y, Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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N***i
Staycation
10.0
/10
Reviewed 2 week(s) ago
the place is comfortable and the hotel is clean
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Accommodation's Reply
24 Apr 2025
Dear Mr./Mrs. N*i, Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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B***t
Leisure
10.0
/10
Reviewed 2 week(s) ago
near where".. very good choice
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Accommodation's Reply
24 Apr 2025
Dear Mr./Mrs. B*t, Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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N***g
Leisure
9.1
/10
Reviewed 2 week(s) ago
Very pleasant. Strategic location, if you want to go to Tunjungan, just cross over. The staff are also friendly. Cleanliness needs to be improved because there are baby cockroaches in the room.
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1 people find it helpful
Accommodation's Reply
10 Apr 2025
Dear Mr./Mrs. N*g, Thank you for your review of Bekizaar Hotel Surabaya. We apologize for any inconvenience during your stay at our hotel. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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M***n
Leisure
10.0
/10
Reviewed 2 week(s) ago
Hotel staff are friendly and prompt in service and very safe
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Accommodation's Reply
24 Apr 2025
Dear Mr./Mrs. M*n, Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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R***l
9.4
/10
Reviewed 2 week(s) ago
Satisfied staying at Bekizaar Hotel. Next, hopefully I can come back again.
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3 people find it helpful
Accommodation's Reply
24 Apr 2025
Dear Mr./Mrs. R*l, Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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f***a
Staycation
9.1
/10
Reviewed 2 week(s) ago
The hotel's location is strategic, close to everywhere, the rooms are clean, but when I stayed there yesterday there were small cockroaches.
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1 people find it helpful
Accommodation's Reply
10 Apr 2025
Dear Mr./Mrs. F*a, Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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D***i
Leisure
9.7
/10
Reviewed 3 week(s) ago
From the security when I wanted to check in, they were friendly, parking was also parked. Then entering the lobby, the friendly staff opened the door, then the check-in process was also fast and not complicated. And the staff also helped me carry my belongings. The location is very strategic, right in front of Tunjungan Plaza Surabaya and the food center, shopping on Tunjungan Street is also close. The Governor's Official Residence is also close. The price is also pocket-friendly.
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Accommodation's Reply
10 Apr 2025
Dear Mr./Mrs. D*i, Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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K***a
Transit
10.0
/10
Reviewed 3 week(s) ago
The place is close to the mall, just walk and you'll arrive because it's right in front of the mall. The room is comfortable, clean, top dh 👍
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Accommodation's Reply
07 Apr 2025
Dear Mr./Mrs. Ke*a, Thank you for your review of Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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A***i
Staycation
10.0
/10
Reviewed 3 week(s) ago
Lovely hotel, close to city center.
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Accommodation's Reply
07 Apr 2025
Dear Mr./Mrs. A*i, Thank you for your review of Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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Number of reviews per page
20
40
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