8.2
Very Good

From 2,478 reviews

Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

7.7

Location

8.4

Service and Facilites

8.2

People often mention about Cozy Stay Hotel Bali by ARM Hospitality
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Room Space (23)
Accessibility (22)
Staff Friendliness (22)
Distance to City Center (21)
Ambiance (21)
Bedroom (20)
Surroundings (19)
Bathroom (18)
Hotel Area (18)
Soundproof (14)
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Traveler Reviews Cozy Stay Hotel Bali by ARM Hospitality

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40
Customer reviews
R***i
icon-Business
Business
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6.1

/10

Reviewed 6 day(s) ago

The hinges on the bedroom door were off, the key to the bedroom door was lost.
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Octa R.
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9.1

/10

Reviewed 1 week(s) ago

I stayed for 5 days, in 4 nights, 2 days I booked the cheapest studio room, with that price it was already comfortable, then the last 2 days moved to a two bedroom room for around 600, the room was very comfortable and clean, the staff were all friendly, but it was like a cupboard, the room door was poorly maintained, at first I was afraid it would be a dud because there were many bad reviews, but after I tried staying there overall it was really good for the friendliness of the staff, cleanliness, comfort with the cheapest room price in Denpasar, to the point where I felt like staying there was still not enough, the kids didn't want to go home, next time I go to Bali I will stay here again, please keep the price the same, don't increase it 😍😆 oh yeah if possible add a kettle to make coffee/tea 😉
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D***n
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5.8

/10

Reviewed 3 week(s) ago

It was really ruined, took 2 rooms, all the rooms had no hot water kettle, toothbrush, even worse, 1 room had no electricity, electricity was only for lights. Complained, instead told to wait until tomorrow afternoon. The next morning we checked out, the service was really ruined, fed up, the elevator was also broken, going up to the 3rd floor dragging suitcases.
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4 people find it helpful

Accommodation's Reply
16 Apr 2025
Dear Valued Guest, Om Swastiastu, lifetime experience from Cozy Stay Bali managed by arm hospitality. Thank you for your review. We apologize for the unpleasant experience during your stay. Your input is highly appreciated and will be used as evaluation material to improve the quality of our services and facilities in the future. We hope that on another occasion we can provide a much better experience. Best regards, Endi Ariawan - Corp. Revenue Manager
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k***n
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

The staff is friendly and helpful. Unfortunately it was high season so we couldn't extend.
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2 people find it helpful

Accommodation's Reply
16 Apr 2025
Om Swastiastu, lifetime experience from Cozy Stay Bali managed by arm hospitality. We are glad to hear that you felt helped by the friendliness of our staff. We apologize that at that time the rooms were full so it was not possible to extend your stay. Hopefully on another occasion we can welcome you back with more flexible room availability. Best regards, Endi Ariawan - Corp. Revenue Manager.
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T***i
icon-origin-TRAVELOKA

9.1

/10

Reviewed 4 week(s) ago

Great, it's cheap and clean. The bedroom + bathroom make you feel at home.
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Accommodation's Reply
16 Apr 2025
Om Swastiastu, lifetime experience from Cozy Stay Bali managed by arm hospitality. We are glad to hear that you felt comfortable with the cleanliness of the bedroom and bathroom. Guest satisfaction is our priority, and we hope to welcome you back soon for an unforgettable stay. Sincerely, Endi Ariawan - Corp. Revenue Manager
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A***s
icon-Leisure
Leisure
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9.7

/10

Reviewed 5 week(s) ago

Very comfortable and quiet for low budget class.
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Accommodation's Reply
16 Apr 2025
Om Swastiastu, lifetime experience from Cozy Stay Bali managed by arm hospitality. We are glad to hear that you feel comfortable and at ease with the ambiance of Cozy Stay Bali. Guest satisfaction is our priority, and we hope to welcome you back soon for an unforgettable stay experience. Sincerely, Endi Ariawan - Corp. Revenue Manager
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Zulfikar I.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 6 week(s) ago

Kamar bersih, tiap hari ada housekeeping, resepsionis ramah-ramah, terutama kak jessy dan mas febri ~

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Accommodation's Reply
16 Apr 2025
Om Swastiastu, lifetime experience from Cozy Stay Bali managed by arm hospitality. We are glad to hear that you felt helped by the friendliness of our staff, hopefully we can welcome you back soon for an unforgettable stay experience. Best regards, Endi Ariawan - Corp. Revenue Manager
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P***y
icon-Staycation
Staycation
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8.2

/10

Reviewed 10 week(s) ago

The staff and service are very good
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K***a
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Staycation
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8.5

/10

Reviewed 10 week(s) ago

Been my several times staying here, but maintenance seems low

1 people find it helpful

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S H O.
icon-Staycation
Staycation
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9.1

/10

Reviewed 11 week(s) ago

Stayed in a studio room, a room with a double bed, on the 2nd floor of building A. Clean room, clean balcony. TV and cold mini fridge available, 2 bottles of mineral water. Cold AC. Clean pool. Friendly staff. Strategic location, not too close to the city center of Denpasar, Kuta and surrounding areas. Many food vendors near the hotel. There is also a supermarket. Minuses: Amenities only provide soap & shampoo, 2 towels. The pillowcase smells bad like laundry that is not dry enough. And the pillows are flat, not comfortable to sleep on. The bathroom was initially dirty, but was finally cleaned immediately by the housekeeping staff. The lights on the balcony are very dim. Overall okay for staying 👍
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2 people find it helpful

J***n
icon-Leisure
Leisure
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8.5

/10

Reviewed 11 week(s) ago

Staffs are nice. Room very spacious and has balcony. But they need to repair and repaint the facilities to upgrade the guest experience.

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C***a
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8.8

/10

Reviewed 17 week(s) ago

Clean room, clean bathroom, recommended for West Denpasar area
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A***I
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8.4

/10

Reviewed 17 week(s) ago

Need extra maintenance for room treatment

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A***l
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8.5

/10

Reviewed 17 week(s) ago

Goodsuip baguoshkdxgdssnhtesxv

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nicki
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Staycation
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8.5

/10

Reviewed 18 week(s) ago

The view of the rice fields is beautiful.
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l***y
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7.7

/10

Reviewed 20 week(s) ago

The hotel staff was slow to respond, even on the second day there was a room on the application but it said it was full, so I had to wait until half past four in the afternoon to be able to get a replacement room, even though I was willing to be given a room with a broken AC, because I was tired. The public bathroom was far away and dirty
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3 people find it helpful

S***i
icon-Staycation
Staycation
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9.7

/10

Reviewed 21 week(s) ago

The staff is very friendly, but the distance from the lobby to the room is far and the elevator cannot be reached directly to the room and you have to climb the stairs again. But so far the view is very good and the atmosphere is also in accordance with the name Cozy
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4 people find it helpful

V***a
icon-Leisure
Leisure
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10.0

/10

Reviewed 22 week(s) ago

The service is very satisfying, and assisted by friendly staff. Gives a good impression for me and my family. Highly recommended for those who want to stay on vacation in Bali
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3 people find it helpful

Accommodation's Reply
02 Dec 2024
Dear Valued Guest, Thank you very much for your positive review! We are very happy to hear that our service was satisfactory and our staff was able to provide a pleasant experience for you and your family. We always strive to provide the best service for our guests, and reviews like this mean a lot to us. Thank you for recommending our hotel for your holiday in Bali, and we look forward to welcoming you back soon. Best regards, Management
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A***i
icon-Staycation
Staycation
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8.1

/10

Reviewed 23 week(s) ago

This hotel has changed a lot, especially its comfort. Quiet and the view of the rice fields behind the hotel adds to the value of this hotel. One thing that disturbs the comfort is that the water heater for drinking now has to be rented, whereas in the past it was not rented, and that is very bad, because in comparison some similar hotels provide the water heater as a service for customers who stay, just a suggestion if implementing this, then please provide a hot and cold water dispenser in the hotel hallway. Thank you
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6 people find it helpful

Accommodation's Reply
02 Dec 2024
Dear Valued Guest, Thank you very much for your valuable feedback. We are glad to hear that you enjoyed the comfort and rice field view offered by our hotel. Thank you for sharing your experience and suggestions, we will try to continuously improve our services. Hopefully we can welcome you back with a better experience on your next visit. Best regards, Management
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R***M
icon-Business
Business
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7.7

/10

Reviewed 24 week(s) ago

The service is very bad & not as expected
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1 people find it helpful

Accommodation's Reply
02 Dec 2024
Dear Valued Guest, Thank you for your feedback. We greatly appreciate the feedback provided. We are committed to ensuring your next visit will be much more enjoyable and meet your expectations. Best regards, Endi Ariawan
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Number of reviews per page
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