Overall Ratings & Reviews Hotel Sentral Pudu @ City Centre/ Bukit Bintang

Nice stay and near public transport.

Very nice hotel Must try

Very good, need to improve more.

I took 2 days because I bought it online. Based on reading other reviews, it's okay, let's try it first. The staff was not very helpful when we asked to order an airport taxi. They said just go down and ask the security. Actually, we can do that by Grab, just want to make sure faster. I haven't asked what they said yet. Staff Sunday night, April 13, 2024. Phone call to Receptionist very late response, slow to answer. Although finally had to be reminded. We ordered a Family Room which is large, the room should be okay but not ideal. There was no tissue in the room. The first day I arrived, the bathroom door couldn't lock. The bathroom water pipe was slow, the room wifi was very slow and the TV couldn't open YouTube internet. The smell of the room hallway smelled a bit musty.

We arrived at the hotel around 12, so we had to wait 2 hours to check in. And when we checked in, we were served (probably) by the manager. Very kind.. and our room was upgraded to a bigger room. They said so the kids could run around in the room. haha.. The room was indeed spacious enough for a family of 4. And the location was quite close to Lalaport mall.

I had a nice stay in this hotel in March 2025. I got a room that didn't have a decoration (as shown in the picture) but it's totally fine because they just upgraded my room from standard to superior. It is a 10-minute walk to Imbi monorail and 15 minutes to Hang Tuah monorail, and 15 minutes to Pudu station. Located behind Berjaya Times Square. Typical of an old hotel but it's fair with the price.

Too much

clean, comfortable and safe is the main thing

Lokasi hotel strategik. Will stay at the hotel once again if I come back into the town.

Hang Tuah to Bukit Bintang 2 Stations Monorail, Hang Tuah to SentralKL direct Line. Very comfortable.

dark room, can't control AC, location far from station, long check in, food not varied, booked room not available

There is no deposit fee upon check in, massage chair, water refill

My regular hotel when I go to KL. It's the best, cheap but like a star hotel

very satisfying and friendly response

Friendly staff, pretty good room. Location near lalaport

The hotel is great and the view is nice

The hotel staff are very nice, the service is very friendly, the place is clean, comfortable for us to rest 😊😊😊

The hotel is quite old, needs a refresh and the room locks don't lock properly.

Hard to find food around the location, far from shopping & tourist centers. Friendly staff service, no deposit required to stay here, foreigners must pay 10MYR / room / night

There are cockroaches in the room. The TV doesn't turn on.