Overall Ratings & Reviews Sheraton Bali Kuta Resort

The staff is very friendly and very helpful with the check-in process. I like the location, not far from the beach and in the same area as the mall. The best.

Nice hotel, surely want to come back soon. All my family is very happy to stay.

Overall it was very pleasant to stay at the Sheraton Hotel, maybe there are some things in the staff division that need to be improved: 1. The front desk staff in the BF section can be retrained when it's crowded and guests have to queue, because I was cut off by several foreign guests and the officer invited me in, there should have been a queue name, only after I complained loudly was I let in (not good for a * 5 hotel) 2. Coordination between the reception & housekeeping division, asked to be cleaned in the morning before BF and until I returned the room in the afternoon it still hadn't been cleaned, after I complained it was cleaned, and given a set of peanut snacks as an apology, but that's not what the guest wanted, especially when I was tired and wanted to go back to the room but it still wasn't clean And for the others, the Sheraton Kuta Resort is very nice and recommended, hopefully if I come back again the above things are already excellent.

friendly staff, clean environment, comfortable

The air con is noisy. Buzzing.

Relax, enjoy it, near the mall, easy to find food.

One of the *very strategic hotels located in beachwalk. Highly recommended to spend time with family for New Year's Eve holiday in Bali.

Very Satisfying Friendly Service, Clean and Comfortable. Thank you to All Sheraton Hotel Staff.

Check out at 12. At 12.20 the security came as if chasing a dog away with a cynical look. 5 star hotel with disgusting service. 2204 under the name of Lukas

I was very happy overall but on arriving we realised we had messed up the booking and arrived one day earlier than planned. The cost for one night was $ 470, more than $ 100 more than every other night. A rip-off.

Lobby was under construction. Very friendly staff and good choice of food.

Nice room, nice view. Sadly the hotel is under construction so the check in process at the temporary lobby is a bit bad

Fun. Next time if I have time and opportunity I will come here again. Thank you.

Saya sudah berkali-kali nginap di sini dan selalu baik dan puas. Tks.

Hotel bagus, kamar besar, dekat pusat kota.

View dari kamar bagus banget. Makanan enak-enak. Petugas hotel ramah-ramah kalau ke Bali pasti stay di Sheraton lagi 😍

There is no need to doubt the Sheraton Bali, the staff are all friendly, it doesn't differentiate between domestic or foreign tourists, the rooms are definitely nice and clean, 10/10 value, never disappointed staying at the Sheraton.

Just go down the stairs and arrive at Beachwalk Mall. 😘.

The location is very strategic, it only takes about 5 minutes to walk to the beachwalk, the rooms are spacious and comfortable.

Love it really, the food is really good.