Overall Ratings & Reviews eL Hotel Jakarta

good food and clean hotel yes

Nice and clean, very good service

the pool is not big enough and the breakfast is not varied enough

The service is very satisfying 👍

It's really fun if you bring your family. Yesterday I happened to take the 3-bedroom one. So it's really fun to go on vacation without having to go far.

A comfortable hotel for children. Spacious rooms and affordable prices.

The room is so dusty. It's like it's never been cleaned Those who were healthy went there, so they coughed

The first time I stayed, I immediately got a free upgrade from a premier room to a suite. And the AC was very cool, great 😁🫰🏻

Very nice for a staycation with family.

Stayed here with family, initially got separate rooms and one of them was dark due to lack of lighting, but after asking to change rooms, the staff responded quickly and changed to another floor according to our request, what still needs to be considered is the cleanliness of the bathroom floor which is still slippery and not scrubbed enough, please do better in the future

cheap price with very good hotel quality and delicious food

I book 1 room everything is ok except for my 5 year old child who is charged for breakfast, where in other hotels of the same level for children under 12 years old are not charged. maybe this can be considered

Recommended for family vacations, the staff are very friendly.

The kids are really happy staying here.. it's clean and there are lots of activities for the kids.. the only downside is that kids over 5 years old are charged for breakfast🥹 everything else is good👍🏻

This is the second time. Happy

Clean hotel, friendly service, delicious food

second time staying here, it was very crowded because of Eid holiday, minimal staff so room preparation was not optimal, we arrived at 4 pm and could only enter the room at 5 pm, breakfast was also chaotic, often couldn't get a seat, food ran out quickly, in the room some facilities were incomplete, had to be requested first, like glasses, coffee, tea, the elevator took a long time because there were many guests and we were on the 26th floor at the top, well it's okay... luckily the staff were kind and friendly trying to help as much as possible, the only drawback is at least if it's crowded, please turn on the AC in the elevator corridor, it's very hot if you wait for the elevator too long... oh yeah one more thing, the gym facilities are all broken and can't be used, it's a shame 😕

Overall, it's great, it's safe, it's comfortable, it's steady, it's gas.

Keep up the service, very good.

There were a lot of Tomcats in the room, luckily I didn't get bitten when I got home. but all good, just a bit crowded during breakfast