8.0
Very Good

From 11,515 reviews

Provided by travelers on
Cleanliness

7.8

Room Comfort

7.9

Meal

7.9

Location

8.3

Service and Facilites

7.9

People often mention about Horison Ultima Semarang
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Ambiance (48)
Bedroom (48)
Staff Friendliness (46)
Distance to City Center (45)
Bathroom (43)
Surroundings (42)
Accessibility (42)
Hotel Area (38)
Family Friendly (34)
Room Space (33)
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Traveler Reviews Horison Ultima Semarang

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40
Customer reviews
saeful b.
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8.8

/10

Reviewed 3 day(s) ago

The service is very satisfying
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N***l
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10.0

/10

Reviewed 7 day(s) ago

very good and the staff is very friendly
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D***g
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Leisure
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8.5

/10

Reviewed 2 week(s) ago

The hotel staff is friendly. The location is close to the mall. It's just that yesterday there was no hot water for bathing.
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Satiyono M.
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Leisure
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9.4

/10

Reviewed 2 week(s) ago

Don't forget to swim / enjoy the swimming pool, because the location is very exotic. Like in Lombok & Bali but this view is the city of Semarang.
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s***a
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6.4

/10

Reviewed 4 week(s) ago

The room is not clean, the maintenance is lacking.
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i***a
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Leisure
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9.7

/10

Reviewed 4 week(s) ago

clean hotel, friendly staff, free swallows. close to the mall so no need to go anywhere to find food, just hang out at the mall, everything is there, gofood is also available.. 👌💯
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1 people find it helpful

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Rheza D. L.
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9.4

/10

Reviewed 4 week(s) ago

Thank you to the hotel staff who have tried to get me a deluxe single bed room... I stayed for 6 days and 5 nights and it felt comfortable... I just have a suggestion to the hotel to wash the towels with a good fragrance... because they smell a bit musty... but overall I had a very comfortable stay there... next time I will book there again... thank you...
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2 people find it helpful

L***l
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10.0

/10

Reviewed 4 week(s) ago

Very friendly and nice, close to city center
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A***d
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8.4

/10

Reviewed 4 week(s) ago

Breakfast has been improved again.
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1 people find it helpful

A***a
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Leisure
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9.1

/10

Reviewed 4 week(s) ago

Old hotel, old room, old furniture, old water heater that didn't hot, only warm. Others are okay.

1 people find it helpful

A***a
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Leisure
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9.3

/10

Reviewed 4 week(s) ago

old room old hotel, hot water didn't work, only warm water. old furniture.

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FITRIYANI W. A.
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Staycation
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10.0

/10

Reviewed 5 week(s) ago

Honestly, I'm really happy at Horison Ultima, the rooms are clean, what I ordered was served well, I'm a regular customer for my family, my whole family is really satisfied with the facilities, I really like it, I will continue to be a regular customer
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wiwit g.
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Business
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8.7

/10

Reviewed 5 week(s) ago

Stayed at this hotel for the second time. This time got a cheap price. Very pleasant. Overall, staying here was quite pleasant. However, on this second experience I was a bit disappointed with the hotel service. When I arrived at the hotel in the rain, upon arrival in the room I immediately took a shower. And without me realizing it, the bathroom was not yet available. After I confirmed with the receptionist I was told to wait quite a long time because I had to wait for clean towels from the laundry.
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Damar D. K.
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10.0

/10

Reviewed 5 week(s) ago

Too bad the hot water doesn't come out, overall it's okay
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TOM X.
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Staycation
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5.4

/10

Reviewed 6 week(s) ago

I haven't checked in yet but I decided to move location... just a bad experience with the service. The point is I canceled my intention to stay, lost money never mind... hopefully it will be blessed.
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3 people find it helpful

T***E
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6.4

/10

Reviewed 6 week(s) ago

Water was dropping from the ceiling (two different spots). There were a few water marks on the ceiling. It was noisy with events they were holding. Lots of people were coming in and out so there was quite a wait for the lift. I stayed there for 3 nights and 4 days, had breakfast 3 times, worst ever.

2 people find it helpful

anastasia k. w.
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7.8

/10

Reviewed 11 week(s) ago

Dirty 🥹 The towel smells really bad, like socks.
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3 people find it helpful

Accommodation's Reply
22 Feb 2025
Dear Mrs. Anastasia to. W., thank you for your review of our hotel. We apologize for any inconvenience you experienced during your stay, and thank you for your feedback. We always strive to improve our services, to be able to provide the best. We hope to see you again soon. Warm Regards, Horison Ultima Hotel Semarang Management
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W***u
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6.0

/10

Reviewed 11 week(s) ago

If there is no choice of a particular room type, do not display the choice. Room cleanliness and amenities must be considered.
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3 people find it helpful

Accommodation's Reply
22 Feb 2025
Dear Sir/Madam, thank you for your review of our hotel. We apologize for any inconvenience you experienced during your stay, and thank you for your feedback. We always strive to improve our services, to be able to provide the best. We hope to see you again soon. Warm Regards, Horison Ultima Hotel Semarang Management
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Arief
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Leisure
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8.2

/10

Reviewed 12 week(s) ago

A hotel that is very suitable for solo travel or with family.
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3 people find it helpful

Accommodation's Reply
22 Feb 2025
To Mr. Arief A, thank you for your review and rating, your input. It is very valuable to us. We look forward to welcoming you back to our Hotel. Warm Regards, Horison Ultima Hotel Semarang Management
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Siti N. N.
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9.4

/10

Reviewed 12 week(s) ago

Very good, especially the swimming pool is really cool on the top floor, the view is really good.
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1 people find it helpful

Accommodation's Reply
22 Feb 2025
To Mrs. Siti NN, thank you for your review and rating, your input. It is very valuable to us. We look forward to welcoming you back to our Hotel. Warm Regards, Horison Ultima Hotel Semarang Management
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