8.6
Very Good

From 1,406 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.5

Service and Facilites

8.7

People often mention about Swiss-Belhotel Danum Palangkaraya
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Staff Friendliness (29)
Ambiance (29)
Bedroom (28)
Room Space (26)
Distance to City Center (25)
Bathroom (25)
Family Friendly (24)
Hotel Area (22)
Accessibility (21)
Wifi (19)
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Traveler Reviews Swiss-Belhotel Danum Palangkaraya

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40
Customer reviews
S***o
icon-origin-TRAVELOKA

5.0

/10

Reviewed 1 week(s) ago

The location of the room is not convenient. It is a long walk through the alleys and it is not recommended for those who are not healthy to stay here.
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Accommodation's Reply
22 Apr 2025
Dear Valued Guest, Thank you for sharing your experience during your stay at Swiss-Belhotel Danum Palangka Raya. We understand that the distance between rooms and facilities can be a challenge for some guests. Our hotel does carry a semi-resort concept, where the buildings are designed to spread out to provide a calm atmosphere and more privacy for each guest. However, your input means a lot to us, and we will continue to strive to improve comfort, including trying to provide rooms with the best access according to guest preferences. We hope to welcome you back for a more enjoyable experience. Dedy Wahyudi. General Manager.
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R***a
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10.0

/10

Reviewed 1 week(s) ago

Always interesting and hopefully always interesting.
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Accommodation's Reply
22 Apr 2025
Dear guest, Thank you for sharing your memorable experience during your stay at Swiss-Belhotel Danum Palangka Raya. We are very pleased to know that you are satisfied with the facilities and services we provide. Once again, thank you for sharing. We look forward to welcoming you back on a future occasion. Warm Regards, Dedy Wahyudi. General Manager.
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Maya N. F.
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Leisure
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8.5

/10

Reviewed 1 week(s) ago

first time visiting Palangkaraya and staying at this hotel because I always see posts from people who stay here when they go to Palangkaraya, and it turns out that the hotel is good, clean, the rooms are nice, the swimming pool is clean and very spacious so the kids are really satisfied swimming in the morning and evening, and the room also has a balcony with a view of the swimming pool, a pleasant experience staying here
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Accommodation's Reply
24 Apr 2025
Dear Maya N. F, Warm greetings from Swiss-Belhotel Danum Palangka Raya. Thank you for choosing Swiss-Belhotel Danum Palangka Raya as your place to stay in Palangka Raya, especially for taking the time to write a review about the services we provide. The experience you share with us is certainly very much appreciated, especially regarding the swimming pool facilities, cleanliness and comfort of the rooms and the hotel as a whole. Of course, we will convey this to our team so that our staff can continue to serve you well. We hope to welcome you back to Swiss-Belhotel Danum Palangka Raya in the near future. Best wishes always, Dedy Wahyudi. General Manager
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Steven M. E.
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Staycation
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9.7

/10

Reviewed 2 week(s) ago

All the cleaners are friendly, especially the cleaners on the 5th floor. I happened to be staying on the 5th floor. When I asked for additional sugar and coffee, they immediately added it in a friendly manner. Stay healthy for all the room cleaners 🙏
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Accommodation's Reply
22 Apr 2025
Hi Steven M. E, Warm greetings from Swiss-Belhotel Danum Palangka Raya. It is a pleasure to know that your experience staying with us here was a pleasant one. We will always try to provide the best according to the needs of our guests. I will convey your appreciation directly to our room cleaning staff, this will definitely make the team more enthusiastic to provide the best. We hope to see you again at Swiss-Belhotel Danum Palangka Raya in the near future. Thank you. Warm Regards,. Dedy Wahyudi. General Manager.
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U***s
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Leisure
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9.1

/10

Reviewed 2 week(s) ago

Be a fun place for children
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Accommodation's Reply
22 Apr 2025
Dear Guest, Thank you for sharing your memorable experience during your stay at Swiss-Belhotel Danum Palangka Raya. We are very pleased to know that you are satisfied with the facilities and services we provide. Once again, thank you for sharing. We look forward to welcoming you back on your next occasion. Warm Regards,. Dedy Wahyudi. General Manager
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P***A
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9.7

/10

Reviewed 3 week(s) ago

The best. God willing, if I go to Palangkaraya, I will stay here again.
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Accommodation's Reply
09 Apr 2025
Dear Guest, Thank you for sharing your memorable experience during your stay at Swiss-Belhotel Danum Palangka Raya, we are very pleased to know that you are satisfied with the facilities and services we provide. Once again, thank you for sharing. We look forward to welcoming you back on a future occasion. Warm Regards, Dedy Wahyudi. General Manager.
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E***a
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Leisure
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10.0

/10

Reviewed 6 week(s) ago

Very comfortable, the atmosphere is also nice. The place is clean.
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Accommodation's Reply
09 Apr 2025
Dear guest, Warm greetings from Swiss-Belhotel Danum Palangka Raya, It is an honor for us to receive reviews and ratings from you, our valued guest. Thank you for your rating of our Hotel. We always strive to provide the best service and meet the expectations of all guests who come to visit our Hotel. We look forward to welcoming you back. Thank you for your visit and see you again. Best regards, Dedy Wahyudi. General Manager.
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F***n
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8.5

/10

Reviewed 7 week(s) ago

The overnight stay package including iftar and sahur is very helpful, without having to look for food outside the hotel, it saves a lot of time, the choice of takjil is also very varied. Thank you
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Accommodation's Reply
18 Mar 2025
Thank you for sharing your memorable experience during your stay at Swiss-Belhotel Danum Palangka Raya. We are very pleased to know that you are satisfied with the facilities and services we provide. Once again, thank you for sharing. We look forward to welcoming you back on a future occasion. Warm Regards, Dedy Wahyudi. General Manager.
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M***d
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10.0

/10

Reviewed 11 week(s) ago

Nice place. Service is also good. Keep up the good work ya!
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Accommodation's Reply
10 Feb 2025
Dear Guest, Thank you for sharing your memorable experience during your stay at Swiss-Belhotel Danum Palangka Raya. We are very pleased to know that you are satisfied with the facilities and services we provide. Once again, thank you for sharing your review. We look forward to welcoming you back in the future. Warm Regards, Dedy Wahyudi General Manager
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Rommy G.
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Business
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9.6

/10

Reviewed 12 week(s) ago

Very top for a hotel class in Palangkaraya.
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Accommodation's Reply
06 Feb 2025
Dear Rommy G, Thank you for sharing your memorable experience during your stay at Swiss-Belhotel Danum Palangka Raya. We are very pleased to know that you are satisfied with the facilities and services we provide. Once again, thank you for sharing your review. We look forward to welcoming you back in the future. Warm Regards, Dedy Wahyudi General Manager
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A***o
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9.4

/10

Reviewed 13 week(s) ago

Comfortable clean close to city center
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Accommodation's Reply
30 Jan 2025
Dear Guest, Thank you for sharing your memorable experience during your stay at Swiss-Belhotel Danum Palangka Raya. We are very pleased to know that you are satisfied with the facilities and services we provide. Once again, thank you for sharing your review. We look forward to welcoming you back in the future. Warm Regards, Dedy Wahyudi General Manager
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L***M
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9.7

/10

Reviewed 14 week(s) ago

Every time I go to Palangkaraya, I stay here. Awesome.
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Accommodation's Reply
30 Jan 2025
Dear Guest, Thank you for sharing your memorable experience during your stay at Swiss-Belhotel Danum Palangka Raya. We are very pleased to know that you are satisfied with the facilities and services we provide. Once again, thank you for sharing your review. We look forward to welcoming you back in the future. Warm Regards, Dedy Wahyudi General Manager
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A***i
icon-origin-TRAVELOKA

9.1

/10

Reviewed 14 week(s) ago

It's cool, great and suitable for children because there is entertainment and a comfortable swimming pool
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Accommodation's Reply
21 Jan 2025
Dear Guest, Thank you for sharing your memorable experience during your stay at Swiss-Belhotel Danum Palangka Raya. We are very pleased to know that you are satisfied with the facilities and services we provide. Once again, thank you for sharing your review. We look forward to welcoming you back in the future. Warm Regards, Dedy Wahyudi General Manager
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Maulana T. D.
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Business
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10.0

/10

Reviewed 15 week(s) ago

The service is very friendly & the area around the hotel is very clean
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Accommodation's Reply
16 Jan 2025
Dear Maulana TD, Thank you for sharing your memorable experience during your stay at Swiss-Belhotel Danum Palangka Raya. We are very pleased to know that you are satisfied with the facilities and services we provide. Once again, thank you for sharing your review. We look forward to welcoming you back in the future. Warm Regards, Dedy Wahyudi General Manager
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E***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 15 week(s) ago

There are still traditional menus such as sumsum porridge, kolak (a menu that I really like)
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Accommodation's Reply
14 Jan 2025
Dear Guest, Thank you for sharing your memorable experience during your stay at Swiss-Belhotel Danum Palangka Raya. We are very pleased to know that you are satisfied with the facilities and services we provide. Once again, thank you for sharing your review. We look forward to welcoming you back in the future. Warm Regards, Dedy Wahyudi General Manager
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H***h
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9.1

/10

Reviewed 15 week(s) ago

Friendly hotel staff, clean rooms, complete facilities
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Accommodation's Reply
13 Jan 2025
Dear Guest, Thank you for sharing your memorable experience during your stay at Swiss-Belhotel Danum Palangka Raya. We are very pleased to know that you are satisfied with the facilities and services we provide. Once again, thank you for sharing your review. We look forward to welcoming you back in the future. Warm Regards, Dedy Wahyudi General Manager
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Arie W.
icon-Leisure
Leisure
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9.1

/10

Reviewed 16 week(s) ago

check in/out satset friendly staff clean room, complete amenities spacious parking lot great facilities will come here again sometime
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Accommodation's Reply
14 Jan 2025
Dear Guest, Thank you for sharing your memorable experience during your stay at Swiss-Belhotel Danum Palangka Raya. We are very pleased to know that you are satisfied with the facilities and services we provide. Once again, thank you for sharing your review. We look forward to welcoming you back in the future. Warm Regards, Dedy Wahyudi General Manager
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Queen r. F.
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Staycation
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9.6

/10

Reviewed 16 week(s) ago

Good I like it
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Accommodation's Reply
13 Jan 2025
Dear Queen r. F., Thank you for sharing your memorable experience during your stay at Swiss-Belhotel Danum Palangka Raya. We are very pleased to know that you are satisfied with the facilities and services we provide. Once again, thank you for sharing your review. We look forward to welcoming you back in the future. Warm Regards, Dedy Wahyudi General Manager
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A***f
icon-origin-TRAVELOKA

6.2

/10

Reviewed 16 week(s) ago

I ordered for a family who was on their way home from Martapura, South Kalimantan, after attending the Guru Sekumpul haul event, requested 2 connecting rooms, checked in at night, it turned out that the other room had been occupied by someone else, who said it was the wrong room, it should be the wrong room, you can't enter, when the guest who was in the wrong room was taking a bath, my family women entered, eh the fathers were shocked. It seems that the management of this hotel is careless, the access key can open the wrong room. And there was no apology at all from the hotel. You should be careful staying here. Don't let your room be opened by uninvited guests.
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Accommodation's Reply
14 Jan 2025
Dear Guest, Warm Greetings from Swiss-Belhotel Danum Palangka Raya. Thank you for taking your valuable time to give us an assessment during your stay at Swiss-Belhotel Danum Palangka Raya. The experience you described makes us very concerned, it is not the standard of service that we have implemented at Swiss-Belhotel Danum Palangka Raya. I have personally followed up with all related Department Heads and every element related to your experience so that this does not happen again in the future. We hope to welcome you back to experience the service improvements that we have made. Thank you for your comments, which can help us to improve the quality of service. Warm Regards,. Management
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Maintenance
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9.6

/10

Reviewed 16 week(s) ago

Good hotel, otherwise too far from city But all is good

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Accommodation's Reply
13 Jan 2025
Dear Mr. Guest. May I begin by thanking you for your review, I was delighted to read that you enjoyed the stay in Swiss-Belhotel Danum Palangka Raya. Your invaluable comments inspire us to strive harder in servicing our guests. Thanks again and hoping to see you again soon. Sincerely, Dedy Wahyudi. General Manager.
Number of reviews per page
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40