People often mention about Renai Hotel Kota Bharu (Formerly known as The Grand Renai Hotel)
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Distance to City Center (14)
Room Space (13)
Bedroom (13)
Variety (13)
Surroundings (12)
Staff Friendliness (12)
Ambiance (12)
Accessibility (11)
Check-in/out Time (11)
Taste (11)
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Traveler Reviews Renai Hotel Kota Bharu (Formerly known as The Grand Renai Hotel)
Number of reviews per page
20
20
40
40
Customer reviews
MF
Muhamad F. B. A. W.
Business
8,5
/10
Reviewed 5 week(s) ago
Easy access to main road & city centre. The hotel quite old & need to refurbish especially the sauna room need to repair, steam room not functioning, jacuzzi not functioning, public toilet at L8 damage. A lot of work can do to make it better.
1 people find it helpful
G
Guest
Leisure
10,0
/10
Reviewed 6 week(s) ago
The family bedroom is very spacious, but the bathtub is not included in the work. It's okay, no problem.
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S***e
Business
6,8
/10
Reviewed 10 week(s) ago
Midnight got heard a lot of sounds surrouding. Its annoying. Interior too old
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Verified Traveler
9,1
/10
Reviewed 13 week(s) ago
A good hotel with friendly staff
1 people find it helpful
Verified Traveler
8,8
/10
Reviewed 15 week(s) ago
It was great, my kids loved the stay!
2 people find it helpful
anis a.
Transit
9,4
/10
Reviewed 18 week(s) ago
Really like the location. Even though the main door is under renovation, it is still easy to access. The staff is also helpful, there are many elevators so traffic is still smooth even though there were many events during my stay.
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N***r
Staycation
10,0
/10
Reviewed 19 week(s) ago
This is my second time stay here..i really enjoy my Staycation.walking distance to 7eleven, Watson, billions, Ayam gepuk. The room so comfy and spacious.i don't have any complaint, will repeat my Staycation here sooonn
+5
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JT
Jeorje T.
Business
9,1
/10
Reviewed 20 week(s) ago
Overall, I was pleased with the staff’s service. However, I feel the breakfast could be improved, especially considering the room rate is close to RM250 per night.
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JB
Jamaluddin B. M.
Leisure
8,5
/10
Reviewed 30 week(s) ago
The rooms were clean and very comfortable, with elegant décor. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel to anyone visiting Kota Bharu. I was impressed by the efficient check-in/check-out process of the hotel.
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Accommodation's Reply
12 Jun 2025
Hi, thank you so much for your kind words and recommendation!
We’re delighted to hear that you enjoyed your stay — especially the cleanliness, elegant décor, and smooth check-in/out experience. It truly means a lot to know our team made your visit a pleasant one. We look forward to welcoming you back to Kota Bharu soon!
T***l
Leisure
10,0
/10
Reviewed 32 week(s) ago
Good location near city centre
1 people find it helpful
Accommodation's Reply
12 Jun 2025
Hi, thank you for your feedback!
We’re glad you enjoyed our strategic location near the city centre — it’s definitely one of the highlights our guests appreciate most. Hope to welcome you again soon!
muhamad b.
Business
10,0
/10
Reviewed 33 week(s) ago
Good place. Great location. Will stay again.
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Accommodation's Reply
12 Jun 2025
Hi, thank you for your feedback!
We’re glad you enjoyed our strategic location near the city centre — it’s definitely one of the highlights our guests appreciate most. Hope to welcome you again soon!
N***r
Staycation
10,0
/10
Reviewed 34 week(s) ago
me and my family.. reasonable price.. food is ok, close to the supermarket
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AM
Ahmad M. M.
Transit
10,0
/10
Reviewed 48 week(s) ago
Same as my previous review. All wonderful.
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AM
Ahmad M. M.
Transit
10,0
/10
Reviewed 48 week(s) ago
We chose the Executive Twin Bedroom. The twin bed could accommodate our family of 5 (3 underage kids) fairly comfortably. The bed and pillows were comfy. Good lighting. Spacious room. Strong water pressure in the bathroom. Nice hot and cold water. We just stayed in the room the whole day because we were not feeling very well, and we made the right decision staying at this hotel. Breakfast was also good in terms of variety and taste. We also decided to extend another night, so we booked another night separately right after through the app.
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SB
Suraya B. M. A. K.
Business
5,8
/10
Reviewed 55 week(s) ago
For the price not worth it. Stayed for two nights and both nights gave me itchiness and the room was so dark no sunlight coming in. Basically its an old hotel. Don't mind the location though. Wouldn't want to stay again
1 people find it helpful
N***H
Leisure
9,1
/10
Reviewed 61 week(s) ago
Alhamdulillah.... comfortable... just the room .. dusty desk lamp.
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1 people find it helpful
NL
Nor L. M. A.
10,0
/10
Reviewed 63 week(s) ago
Wide breakfast selection, hot beverages were fantastic.
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IHSANUDDIN B. I.
Leisure
10,0
/10
Reviewed 63 week(s) ago
Integrated, delicious food n will come back.
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C***A
Leisure
10,0
/10
Reviewed 66 week(s) ago
Excellent hospitality, will be there again in the next trip to Kota Bahru.
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N***a
Leisure
10,0
/10
Reviewed 69 week(s) ago
Excellent hotel, service and hotel accommodation was very good, the staff was freindly and helpful, will come again and stay to this hotel for future trip in kota bharu, keep up the excellent work 👍😊🤲.