Overall Ratings & Reviews Grand Tjokro Yogyakarta

Dear Mrs. Agnes Hartanti, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for trusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for your feedback and suggestions through this review. We are glad to hear that you feel comfortable with our hotel and the easy check-in and check-out process. Thank you also for your appreciation of the cleanliness of the room, as well as the friendliness of our staff. We will also take note of your suggestions regarding the arrangement of the rooms to improve guest comfort. Hopefully we can welcome you back in the future with a better experience. Warm regards, Hotel Management

Dear Mr. Budi Susila, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions that you have conveyed through this review. We are very pleased that the strategic location of our hotel can provide comfort for your trip. We also appreciate your input regarding the room size. We will consider this for the improvement of family guest comfort in the future. We hope to welcome you back in the next opportunity with a more satisfying experience. Warm regards, Hotel Management

Dear Mrs. Indah Safteria, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for trusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions that you have conveyed through this review. We are very happy to hear that you are satisfied with the service of our staff, the amazing view of the room, and the variety and taste of the breakfast that we provide. We are also happy that our rooms can provide comfort for you and your family. We hope to welcome you back in the future and provide an even more enjoyable experience. Warm regards, Hotel Management

Dear Mrs. Maria Setiani, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for trusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions that you have conveyed through this review. We apologize for the inconvenience you experienced during your stay, especially regarding the condition of the shower closet, the smell of cigarettes, and the AC that was not functioning properly. We will immediately make improvements to the facilities mentioned to ensure the comfort of our guests in the future. We are also very happy to hear that you are satisfied with the service of our staff, and we will continue to strive to improve the quality of service and facilities at the hotel. Hopefully we can welcome you back in the future with a better experience. Warm regards, Hotel Management

Dear Mr. Hengky Indrawan P, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions that you have conveyed through this review. We are pleased to hear that the location and ambiance of the hotel are in accordance with your expectations, and we greatly appreciate your recommendation for a family vacation. We will continue to strive to provide the best service so that your experience will be more enjoyable in the future. Hopefully we can welcome you back to our hotel. Warm regards, Hotel Management

Dear Mr. Asditia Prama Putra, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions that you have conveyed through this review. We are very sorry to hear that your experience was not as expected. We will immediately follow up on the issues related to inadequate staff service and less than optimal facilities. We apologize for the inconvenience you experienced, including the smell in the room and the inappropriate elevator service priority. This is not the standard we want to present, and we are committed to correcting these shortcomings. We will also re-evaluate the parking and bathroom facilities to provide more comfort for our guests in the future. Hopefully we can improve your experience and provide better service in the future. Thank you for your criticism and suggestions. Warm regards, Hotel Management

Dear Mr. Eko Agus Riyanto, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your stay to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions that you have conveyed through this review. We apologize for the inconvenience related to the sahur meal that was delivered. We will re-evaluate the sahur service system so that it can be more in line with guest expectations, both in terms of time and presentation. We hope to welcome you back in the future with the same pleasant experience. Warm regards. Management.

Dear Mrs. Erni Nur Shofiyah, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your accommodation to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions that you have conveyed through this review. We are pleased to know that you are satisfied with the strategic location of our hotel as well as the comfort and cleanliness that are quite good. Your input regarding the food will be our concern to improve the quality of taste to be more satisfying in the future. We hope that we still have the opportunity to be able to provide our best service for you and your family in the future. Warm regards, Hotel Management

Dear Mrs. Elfani, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your stay to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions that you have conveyed through this review. We're thrilled to hear that you had a positive experience with our friendly and accommodating staff. Your satisfaction is our top priority, and we look forward to welcoming you back for another great stay in the future. Warm regards Management.

Dear Mr. Januar, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your stay to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions that you have conveyed through this review. We are very happy to hear that you are satisfied with our facilities and friendly service from the staff. Your satisfaction is our priority, and we will continue to strive to maintain the best quality of service for our guests. We look forward to welcoming you back in the future with the same pleasant experience. Warm regards. Management.

Dear Mrs. Putri, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your stay to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions that you have conveyed through this review. We apologize for the inconvenience you experienced regarding the room's AC and the slow handling of complaints. We realize that this experience was very disappointing and far from the standard of service that we strive for our guests. Your input regarding the facilities and handling of complaints will be a serious concern for management. We will immediately conduct an evaluation and improvements, especially regarding the completeness of the facilities and the responsiveness of our team so that similar incidents do not happen again in the future. Thank you for your understanding, and we hope to be given the opportunity to provide a much better experience on your next visit. Warm regards, Management

Dear Mr. Hary Fitrianto, Warm greetings from Grand Tjokro Hotel Yogyakarta. Thank you for entrusting your stay to Grand Tjokro Hotel Yogyakarta and thank you for the feedback and suggestions that you have conveyed through this review. We are very happy to hear that you are satisfied with our facilities and friendly service from the staff. Your satisfaction is our priority, and we will continue to strive to maintain the best quality of service for our guests. We look forward to welcoming you back in the future with the same pleasant experience. Warm regards. Management.