Traveloka (1,184)
8.4
Very Good
From 1,184 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.3
Meal
8.1
Location
8.6
Service and Facilites
8.4
People often mention about Rangkayo Basa - Halal Hotel
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Bedroom (10)
Distance to City Center (9)
Staff Friendliness (9)
Bathroom (9)
Taste (9)
Ambiance (8)
Hotel Area (8)
Variety (8)
Room Space (7)
Family Friendly (6)
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Traveler Reviews Rangkayo Basa - Halal Hotel
Number of reviews per page
20
40
Customer reviews
M***i
8.6
/10
Reviewed 7 week(s) ago
With the same price outside of the fasting month, the sahur food that is obtained has minimal choices & minimal protein (only small pieces of chicken in soup with 1 chili sauce). Not to mention those who had sahur a little later didn't get any side dishes, had to wait for it to be cooked first.
For the room facilities, during several times I stayed there, there was always a problem with hot water, especially in the morning and afternoon.
For the position of the room (143) it was not quite right because the door opened directly to the bed
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Accommodation's Reply
25 Mar 2025
Assalamualaikum, sir/madam, we apologize profusely for the inconvenience you felt during your stay at our hotel, of course this is our evaluation material to be better in the future. Thank you for always trusting Hotel Rangkayo Basa as a place to stay, sir/madam, we say thank you very much. Of course we always look forward to your next presence at Hotel Rangkayo Basa Padang, thank you. Best Regard. Hotel Rangkayo Basa Padang
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NS
NIK S. B. N. A.
Leisure
10.0
/10
Reviewed 10 week(s) ago
Best location, near mall, good breakfast and staff very helpful.
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e***i
Business
8.8
/10
Reviewed 12 week(s) ago
the hotel is nice, in the city center and close to the beach, quite pleasant
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2 people find it helpful
M***i
Staycation
10.0
/10
Reviewed 14 week(s) ago
Family friendly hotel, comfortable!
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3 people find it helpful
UA
Uda A.
8.5
/10
Reviewed 16 week(s) ago
Nice place to stay. Near the beach, near the mall, good service, friendly staff.
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2 people find it helpful
Y***n
Staycation
8.4
/10
Reviewed 18 week(s) ago
A little input, the towels are already shabby, it seems they need to be renewed, not washed, sir. They are renewed because the color is shabby, other than that it is great, the toilet is spacious.
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1 people find it helpful
Fitri A.
8.5
/10
Reviewed 20 week(s) ago
The hotel staff is friendly, the check-in and check-out process is fast. The downside is that the sheets are a bit unclean, there is no comb in the room.
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a
anesiasevena
Business
10.0
/10
Reviewed 20 week(s) ago
Very clean and comfortable. Recommended for families
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2 people find it helpful
F***i
Staycation
8.8
/10
Reviewed 25 week(s) ago
Abg² The staff is nice. I forgot to bring my exit card so I got locked out. They helped me with a smile
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2 people find it helpful
Accommodation's Reply
22 Nov 2024
Assalamualaikum wr, wb. Thank you for the review given, hopefully our service can provide the best accommodation experience. Of course the review given is our enthusiasm to continue to provide the best. We hope that you can make our hotel a destination to stay when visiting Padang City. Best regard. Hrb group
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SF
SITI F. A. S.
7.1
/10
Reviewed 33 week(s) ago
Good price for a decent and clean hotel.
1 people find it helpful
A***a
8.3
/10
Reviewed 36 week(s) ago
I am also a hotelier so I know which sheets have been changed and which ones have not. The sheets were dirty, there were yellow spots and also brown spots like they had sap on them, but the others were fine.
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2 people find it helpful
S***n
Staycation
10.0
/10
Reviewed 38 week(s) ago
Excellent. Satisfied, just recommended. Affordable prices. Delicious food.
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2 people find it helpful
y***a
Transit
8.2
/10
Reviewed 40 week(s) ago
The rooms are clean, the staff are friendly.
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3 people find it helpful
Hermon
8.8
/10
Reviewed 42 week(s) ago
The location is in the middle of the city and close to Padang Beach, just a short walk away, the Wifi is bad but only 1 line, the TV also doesn't get the broadcast, you have to report it first, the food is very good Padang cuisine, the lontong is like in the old days, it's from ketupat.
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AB
Awaldi B.
Transit
7.0
/10
Reviewed 43 week(s) ago
The AC is noisy, the location is not right, the water faucet is not tight
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1 people find it helpful
Accommodation's Reply
12 Jul 2024
Assalamualaikum, Dear Mr. Awaldi B. We apologize profusely for the unpleasant experience when you stayed at our accommodation. We guarantee that we listen to your input on our beds, bathroom facilities and reception services. We also guarantee that we will do everything we can to improve these things for a pleasant stay. Greetings. Warm regards, Mazri Tanjung. General Manager of Rangkayo Basa Hotel.
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AS
Ari S.
Leisure
10.0
/10
Reviewed 44 week(s) ago
The hotel is nice and comfortable, the breakfast is delicious.
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2 people find it helpful
B***h
Leisure
10.0
/10
Reviewed 44 week(s) ago
The hotel staff was very friendly, quick to respond, thank you
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2 people find it helpful
M***a
Leisure
9.4
/10
Reviewed 45 week(s) ago
I am happy with the hotel's halal claims, good service, and the appearance of the hotel. Quite a good staying experience. The drawbacks that I hope can be noted are that the AC in the room is too noisy and disrupts sleep and there are several insects in my room, hopefully it can be fixed soon. Thank You.
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1 people find it helpful
Accommodation's Reply
30 Jun 2024
Assalamualaikum. Hotel Rangkayo Basa Group is very honored to welcome you and your family as our guests. We always try our best to ensure that our rooms, service and breakfast are always memorable for our guests. Thank you for the review and input you provided. Of course this is our motivation. To continue to provide and improve our best service in the future. Hopefully Hotel Rangkayo Basa will always be the choice of mothers and families. Thank you for your visit ma'am. Greetings. Warm regards. Mazri Tanjung. General Manager. Rangkayo Basa Group.
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mirdayanti
Staycation
9.4
/10
Reviewed 46 week(s) ago
Early check-in at 13.20 is no problem, sometimes there are hotels that insist it has to be 14.00. Staff friendly, helpful. The lobby, elevator, hallways, everything smells good. Breakfast is vegetable rice cake, unfortunately the toco curry is salty, there is nasgor, there is fruit, bread and pudding. The sharia atmosphere is felt. Sitting waiting for the sunset on the rooftop was fun, unfortunately, the weather wasn't very clear so the sunset wasn't very clear. In general, I am satisfied staying here, thank you for the service.
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2 people find it helpful
Accommodation's Reply
18 Jun 2024
Assalamualaikum Mrs. Mirdiyanti. Hotel Rangkayo Basa Group is very honored to welcome you and your family as our guests. We always try our best to ensure that our rooms, service and breakfast are always memorable for our guests. Thank you for the review and input you provided. Of course this is our motivation. To continue to provide and improve our best service in the future. Hopefully Hotel Rangkayo Basa will always be the choice of mothers and families. Thank you for your visit ma'am. Greetings. Warm regards. Mazri Tanjung. General Manager of Rangkayo Basa Group.
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SM
Syafiq M.
8.3
/10
Reviewed 47 week(s) ago
Hotel room need serious cleaning especially the room wall so dirty & there was a cockroach in our room.
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Accommodation's Reply
07 Jun 2024
Assalamualaikum,
Dear Mr Syafiq M
We apologize profusely for the unpleasant experience when you stayed at our accommodation.
We guarantee that we listen to your input on our mattresses, bathroom facilities and reception services.
We also guarantee that we will do everything we can to improve these things for a pleasant stay.
Thank you for your visit.
Warm regards,
Mazri Tanjung
General Manager of Rangkayo Basa Hotel
Number of reviews per page
20
40
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