Everything is good, service, food, location, room cleanliness. Been here twice and never disappointed.

Comfortable hotel in Surabaya city.

Subscribe here, the breakfast options are getting smaller 🙏🏻

The check in process was fast and friendly.

The service, hotel atmosphere and rooms are quite impressive.

Fun, can be an option for the next holiday because it is quite close to various facilities and several food places. However, if I may suggest, because when I booked there was an extra benefit "Mini Bar" maybe they could provide some sufficient drinks, not necessarily the ones in bars in general but could be some soft drinks, because yesterday I only got 1 bottle of isotonic. For the food, it tastes very good, the tek tek noodles are really good, the hainan rice and spring rolls are okay. Overall, thank you The Alana for the various experiences.

All the staff are friendly, all in is okay, often stay here 👌

Overall everything is ok. If I go to Surabaya, I will stay here again 👍👍👍

Comfortable hotel with good food

Good rooms, good facilities, good foods.

Overall the services is smooth and godd

Like a service to a member of royalty. Pampered

My favorite hotel when there is a meeting at PLN NP and PLN UIP, I feel like I have had meetings at this hotel so often that I forgot how many times. The hotel is comfortable, clean, the breakfast menu is quite complete and varied.

Good experience have a night here

Spacious room for couples staying at Alana Hotel will be comfortable. The food is complete, very satisfying

The hotel staff is friendly, the room is comfortable. It's just that the shower area has an uneven floor slope so the water doesn't go straight into the drain.

City area hotel, nice and clean

Friendly service, clean and tidy

Because the type we ordered was full, it was automatically upgraded immediately, fast, no need to wait long.

Very impressive, the kids really enjoyed and were satisfied here, the food was pretty good.