8.0
Very Good

From 7,854 reviews

Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.8

Location

8.5

Service and Facilites

8.0

People often mention about Sahid Surabaya Hotel
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Distance to City Center (100)
Accessibility (92)
Staff Friendliness (92)
Room Space (84)
Bedroom (83)
Ambiance (78)
Surroundings (74)
Bathroom (73)
Hotel Area (67)
Check-in/out Time (59)
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Traveler Reviews Sahid Surabaya Hotel

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Customer reviews
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Betty h. s.
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Staycation
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9.7

/10

Reviewed 4 day(s) ago

The hotel staff is friendly. The hotel location is very strategic, very close to the city center.
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Accommodation's Reply
23 Apr 2025
With respect, We would like to thank Mrs. Betty for her trust in choosing Hotel Sahid Surabaya during her stay in Surabaya. It is an honor for us to welcome Mrs. Betty to Hotel Sahid Surabaya. We hope that this visit will be a pleasant and memorable experience. Thank you for choosing Hotel Sahid Surabaya as your second home. Best regards, Management.
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m***d
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Transit
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9.4

/10

Reviewed 2 week(s) ago

old decoration hotel. from the facilities all OK. Cold AC, refrigerator, hot water, all OK. But for the TV in the room I occupied is still not LED. / tube TV. hopefully in the future it can be evenly replaced with LED TV
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2 people find it helpful

Accommodation's Reply
16 Apr 2025
With respect, We would like to thank you for your trust in choosing Hotel Sahid Surabaya while in Surabaya. It is an honor for us to welcome you to Hotel Sahid Surabaya. We hope that this visit can be a pleasant and memorable experience. Thank you for choosing Hotel Sahid Surabaya as your second home. Best regards, Management.
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Insar D.
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Leisure
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9.4

/10

Reviewed 2 week(s) ago

old hotel but clean and very nice. service is okay. it's just that when we ate, the food was already finished. maybe because the restaurant was about to close. but the service was very good and very friendly. cool. the price is also good. steady
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1 people find it helpful

Accommodation's Reply
16 Apr 2025
With respect, We would like to thank you for your trust in choosing Hotel Sahid Surabaya while in Surabaya. It is an honor for us to welcome you to Hotel Sahid Surabaya. We hope that this visit can be a pleasant and memorable experience. Thank you for choosing Hotel Sahid Surabaya as your second home. Best regards, Management.
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Fardiansyah
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10.0

/10

Reviewed 2 week(s) ago

Staying here was very impressive and enjoyable, cool.
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Accommodation's Reply
14 Apr 2025
With respect, We would like to thank you for your trust in choosing Hotel Sahid Surabaya while in Surabaya. It is an honor for us to welcome you to Hotel Sahid Surabaya. We hope that this visit can be a pleasant and memorable experience. Thank you for choosing Hotel Sahid Surabaya as your second home. Best regards, Management.
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A***n
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9.4

/10

Reviewed 2 week(s) ago

always stay here when going to Surabaya the location is strategic in the middle of the city. want to go to the town square and the station is close just walking. culinary places are more numerous and very close
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1 people find it helpful

Accommodation's Reply
16 Apr 2025
With respect, We would like to thank you for your trust in choosing Hotel Sahid Surabaya while in Surabaya. It is an honor for us to welcome you to Hotel Sahid Surabaya. We hope that this visit can be a pleasant and memorable experience. Thank you for choosing Hotel Sahid Surabaya as your second home. Best regards, Management.
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Eko N.
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10.0

/10

Reviewed 2 week(s) ago

Providing check out flexibility and taxi service.
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Accommodation's Reply
14 Apr 2025
With respect, We would like to thank you for your trust in choosing Hotel Sahid Surabaya while in Surabaya. It is an honor for us to welcome you to Hotel Sahid Surabaya. We hope that this visit can be a pleasant and memorable experience. Thank you for choosing Hotel Sahid Surabaya as your second home. Best regards, Management.
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T***i
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8.5

/10

Reviewed 2 week(s) ago

It's quite good to stay at Sahid, because it's close to the city center. If you want to go to the mall, it's also close, and the price is also affordable during the peak season yesterday.
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Accommodation's Reply
11 Apr 2025
With respect, We would like to thank you for your trust in choosing Hotel Sahid Surabaya while in Surabaya. It is an honor for us to welcome you to Hotel Sahid Surabaya. We hope that this visit can be a pleasant and memorable experience. Thank you for choosing Hotel Sahid Surabaya as your second home. Best regards, Management.
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D***s
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Transit
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6.2

/10

Reviewed 2 week(s) ago

The smell of the room is really disturbing, the room is not very clean, like an old hotel.
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Accommodation's Reply
09 Apr 2025
With respect, We would like to thank you for your trust in choosing Hotel Sahid Surabaya while in Surabaya City. We apologize for the inconvenience while staying at Hotel Sahid Surabaya and thank you for the feedback given to us. Because until now we also continue to improve excellent service, cleanliness and repair. And plan to gradually replace these old assets, so that guests continue to choose Hotel Sahid Surabaya as their second home. Best regards, Management.
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Ida F. E.
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Transit
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9.4

/10

Reviewed 3 week(s) ago

The hotel location is very strategic, close to shopping centers. The rooms are spacious and clean. The hotel staff are very friendly.
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Accommodation's Reply
11 Apr 2025
With respect, We would like to thank Mrs. Ida F. E for her trust in choosing Hotel Sahid Surabaya during her stay in Surabaya. It is an honor for us to welcome you to Hotel Sahid Surabaya. We hope that this visit will be a pleasant and memorable experience. Thank you for choosing Hotel Sahid Surabaya as your second home. Best regards, Management.
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N***a
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8.8

/10

Reviewed 3 week(s) ago

The location is very strategic. The train view is suitable for children who are fond of trains or transportation. The food is delicious but often runs out, and the staff is not fast enough to add more food.
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2 people find it helpful

Accommodation's Reply
11 Apr 2025
With respect, We would like to thank you for your trust in choosing Hotel Sahid Surabaya while in Surabaya City. We apologize for the inconvenience while staying at Hotel Sahid Surabaya and thank you for the feedback given to us. Because until now we also continue to improve excellent service, cleanliness and repair. And plan to gradually replace these old assets, so that guests continue to choose Hotel Sahid Surabaya as their second home. Best regards, Management.
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C***f
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Leisure
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6.7

/10

Reviewed 3 week(s) ago

So far the hotel is good, the building is old but still worth it but I am very disappointed with the restaurant staff when asked for take away breakfast they said they couldn't and with the excuse of going around because I was from out of town and wanted to go out for a vacation so I didn't have time for breakfast. I asked for my breakfast rights but instead I was lectured and told why I didn't eat at the restaurant because it had been prepared with a fairly loud debate in the end it was wrapped up but it was very unique and strange that the hotel staff did not show any hospitality, it was very unfortunate.
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Accommodation's Reply
09 Apr 2025
With respect, We would like to thank you for your trust in choosing Hotel Sahid Surabaya while in Surabaya City. We apologize for the inconvenience while staying at Hotel Sahid Surabaya and thank you for the feedback given to us. Because until now we also continue to improve excellent service, cleanliness and repair. And plan to gradually replace these old assets, so that guests continue to choose Hotel Sahid Surabaya as their second home. Best regards, Management.
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Lailihid
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Business
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10.0

/10

Reviewed 3 week(s) ago

OB is honest, I left my cellphone charger behind, it was taken care of and returned to me. The refrigerator is not cold and the TV is not up to date.
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Accommodation's Reply
09 Apr 2025
With respect, We would like to thank Mrs. Lailihid for her trust in choosing Hotel Sahid Surabaya while in Surabaya. We apologize for the inconvenience while staying at Hotel Sahid Surabaya and thank you for the feedback given to us. Because until now we also continue to improve excellent service, cleanliness and repair. And plan to gradually replace these old assets, so that guests continue to choose Hotel Sahid Surabaya as their second home. Best regards, Management.
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F***y
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Leisure
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9.4

/10

Reviewed 3 week(s) ago

Very close to the mall, just walking distance to the Submarine Museum, close to Alfamart and Gubeng Station, clean rooms.
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Accommodation's Reply
09 Apr 2025
With respect, We would like to thank you for your trust in choosing Hotel Sahid Surabaya while in Surabaya. It is an honor for us to welcome you to Hotel Sahid Surabaya. We hope that this visit can be a pleasant and memorable experience. Thank you for choosing Hotel Sahid Surabaya as your second home. Best regards, Management.
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Essy w.
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Leisure
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10.0

/10

Reviewed 3 week(s) ago

Close to the mall, lots of choices of places to eat. Easy walk to the mall.
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1 people find it helpful

Accommodation's Reply
09 Apr 2025
With respect, We would like to thank Mrs. Essy for her trust in choosing Hotel Sahid Surabaya during her stay in Surabaya. It is an honor for us to welcome Mrs. Essy to Hotel Sahid Surabaya. We hope that this visit will be a pleasant and memorable experience. Thank you for choosing Hotel Sahid Surabaya as your second home. Best regards, Management.
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W***o
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Leisure
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8.8

/10

Reviewed 4 week(s) ago

I have stayed at Hotel Sahid many times because the price is affordable 😊
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Accommodation's Reply
09 Apr 2025
With respect, We would like to thank you for your trust in choosing Hotel Sahid Surabaya while in Surabaya. It is an honor for us to welcome you to Hotel Sahid Surabaya. We hope that this visit can be a pleasant and memorable experience. Thank you for choosing Hotel Sahid Surabaya as your second home. Best regards, Management.
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W***u
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Staycation
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9.7

/10

Reviewed 4 week(s) ago

the hotel staff is friendly & efficient
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2 people find it helpful

Accommodation's Reply
09 Apr 2025
With respect, We would like to thank you for your trust in choosing Hotel Sahid Surabaya while in Surabaya. It is an honor for us to welcome you to Hotel Sahid Surabaya. We hope that this visit can be a pleasant and memorable experience. Thank you for choosing Hotel Sahid Surabaya as your second home. Best regards, Management.
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l***a
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Staycation
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10.0

/10

Reviewed 6 week(s) ago

strategic location. even though the hotel is old, there is no horror impression at all 🥰 very cool, spacious rooms, delicious food. what I really like about this hotel is the service, all the staff are very friendly, friendly, very customer oriented 👌 full of smiles from the housekeeping to the receptionist.
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2 people find it helpful

Accommodation's Reply
22 Mar 2025
With respect, We would like to thank you for your trust in choosing Hotel Sahid Surabaya while in Surabaya. It is an honor for us to welcome you to Hotel Sahid Surabaya. We hope that this visit can be a pleasant and memorable experience. Thank you for choosing Hotel Sahid Surabaya as your second home. Best regards, Management.
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Edi R.
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8.4

/10

Reviewed 6 week(s) ago

The room is not soundproof so you can hear the sound of the train engine all the time.
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1 people find it helpful

Accommodation's Reply
13 Mar 2025
With respect, We would like to thank Mr. Edi R for his trust in choosing Hotel Sahid Surabaya while in Surabaya City. We apologize for the inconvenience while staying at Hotel Sahid Surabaya and thank you for the input given to us. Because until now we also continue to improve excellent service, cleanliness and repair. And plan to gradually replace these old assets, so that guests continue to choose Hotel Sahid Surabaya as their second home. Best regards, Management.
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N***a
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9.4

/10

Reviewed 8 week(s) ago

Just giving a review today, I stayed at Sahid because I was here for 5 days in 2012 during BTPN batch 5 training. Besides wanting to reminisce, this place also has easy access to many places including Gubeng. In addition, the service is professional, the rooms are clean, the food is varied. Although there are rumors that this hotel is scary, during my stay I did not experience any disturbance. Alhamdulillah, think positively and stay calm. It feels comfortable to be at Sahid, you can go to Delta just by walking. Unfortunately I got a room with a view of the station, if I could get one with a view of the city of Surabaya it would have been even better. Next, if there is another event in Surabaya, stay here again, hopefully I can get a view of the city.
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1 people find it helpful

Accommodation's Reply
07 Mar 2025
With respect, We would like to thank you for your trust in choosing Hotel Sahid Surabaya while in Surabaya City. We apologize for the inconvenience while staying at Hotel Sahid Surabaya and thank you for the input given to us. Because until now we also continue to improve excellent service, cleanliness and repair. And plan to gradually replace these old assets, so that guests continue to choose Hotel Sahid Surabaya as their second home. Best regards, Hotel Sahid Surabaya. Management (Is)
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A***a
icon-Leisure
Leisure
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9.7

/10

Reviewed 8 week(s) ago

The hotel staff is very friendly, with a cheap price you can get a large room, a clean bathroom and close to the station. You won't regret staying here.
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5 people find it helpful

Accommodation's Reply
07 Mar 2025
With respect, We would like to thank you for your trust in choosing Hotel Sahid Surabaya while in Surabaya. It is an honor for us to welcome you to Hotel Sahid Surabaya. We hope that this visit can be a pleasant and memorable experience. Thank you for choosing Hotel Sahid Surabaya as your second home. Best regards, Management.
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