Overall Ratings & Reviews Sri Phala Resort & Villa

Dear Mr. Danang, Warmest greetings from Sri Phala Resort & Villa! Thank you for your very positive review! We are happy to hear that our service left a good impression and that Sri Phala’s location provides easy access to Sanur Beach, the mosque, and the harbor. We hope you had a pleasant experience overall, and we look forward to your next visit! Sincerely, Theresia. Sri Phala Family.

Dear valued guest, Warm greetings from Sri Phala Resort & Villa! Thank you so much for such a wonderful review. We are so happy to hear that the Balinese architecture and the warm hospitality of our team made you feel right at home at Sri Phala. We hope to welcome you back again soon for another memorable experience. Sincerely, Theresia. Sri Phala Family.

Dear Mr Tommy. Warm greetings from Sri Phala and Villa. Thank you for your review. We are happy to hear that you enjoyed the spacious and cool rooms, as well as the terrace/balcony in your room. We are also happy to know that the hotel's tree-filled environment gives you a cool and beautiful impression. We apologize if the food we serve does not suit your Muslim needs. We really appreciate your input regarding concerns about cooking utensils mixing between halal and non-halal food. We will immediately follow up on this with our team to ensure that we can meet the needs of guests who require halal food. Thank you for staying with us, and we hope to welcome you back in the future with an even better experience. Warm regards, Theresia. Sri Phala family.

To our guest Mother Lelly, Warm greetings from Sri Phala Resort and Villa, Sanur, Bali. Thank you so much for staying with us and also for taking the time to leave us a great review. The review that you have given is our motivation at Sri Phala to continue to improve all aspects of our services in order to be able to provide a clean, safe and comfortable living experience. We hope that we can all welcome you again in the future. Once again, thank you so much. Regards, Gusti Ngurah Arsana Resort Manager

Dear Mr Eko, Warm greetings from Sri Phala Resort and Villa, Sanur, Bali. Thank you so much for taking the time to give us such a great review so that we can stay motivated to keep improving all aspects of our services and products. We are very happy to welcome you to our place and to be able to provide you with the service that meets your expectations. once again on behalf of the entire Sri Phala family, we thank you and see you again on another occasion. Regards, Gusti Ngurah Arsana Resort Manager

Dear Mrs. Irla, Warmest Greetings from Sri Phala Resort and Villa, Sanur, The entire management and big family of Sri Phala Resort and Villa, thank you very much for staying with us and also for taking the time to give us a very meaningful review as our motivation to work to improve our services. Thank you again, and hopefully we can welcome you again in the future. Best regards, Gusti Ngurah Arsana Resort Manager

To Mr. Agu, Warm greetings from Sri Phala Resort and Villa, Thank you very much for taking the time to give us a good review which we will use as motivation to develop again in the future. We are all happy and proud to be able to welcome you and to be able to provide good service during your stay with us. We hope that we can welcome you again in the future. Best regards, Gusti Ngurah Arsana Resort Manager

Dear Mr. Ismail, Warm greetings from the big family of Sri Phala Resort and Villa, Sanur, Bali Thank you sir, for staying with us and also for giving us an excellent review. Very happy to know that we have been able to provide good service during your stay with us. The review that you gave us motivates us to work even harder and improve all aspects of our service. See you soon, father, always healthy Gusti Ngurah Arsana Resort Manager

Dear Mr. Ismail, Warm greetings from Sri Phala Resort and Villa. It is an honor for us to be able to welcome you and provide good service to you. It is a pleasure to know that you felt comfortable during your stay with us. We hope that we can welcome you again in the future. once again thank you very much and see you again sir. Best regards, Gusti Ngurah Arsana Resort Manager

Dear Mr. Ahmad, Warm greetings from Sri Phala Resort and Villa, Sanur, Bali! Let us thank you very much for staying with us and for taking the time to leave us an excellent review. We are proud and happy to know that we are able to provide good service according to your expectations. Once again thank you very much from all of us. Gusti Ngurah Arsana Resort Manager

Dear Mr. Chemal, Warm greetings from Sri Phala Resort and Villa, Sanur, Bali. Thank you so much for taking the time to give us an excellent review. happy and proud to be able to provide good service during your stay with us. We will use the review that you gave us as motivation to develop even better in the future. Best regards, Gusti Ngurah Arsana Resort Manager

To our guests Mba Rifani, Warmest greetings from Sri Phala Resort and Villa, Sanur Bali! Thank you so much for taking the time to give us such a great review. It is an honor for us to be able to provide good service during your stay with us. The reviews that you have given give us the spirit and motivation to develop even better in the future. Thank you and we hope to welcome you again in the future. Best regards, Gusti Ngurah Arsana Resort Manager

To our esteemed guest, Mr. Samsul, Warm greetings from Sri Phala Resort and Villa, Sanur, Bali! Thank you so much for staying with us and also for giving us an excellent review. It's nice to know that our resort is able to provide good service and is able to meet your expectations. Hopefully we can welcome you again in the future. Regards, Gusti Ngurah Arsana Resort Manager

To Mrs. Ni Nyoman, A warm welcome from Sri Phala Resort and Villa, Sanur Please take this opportunity, we apologize profusely for the inconvenience you experienced while staying with us and for the slow response we gave regarding your complaint. We have reviewed our SOP and have called the staff concerned, carried out preventive checks and evaluations so that things like this don't happen again. We hope that we can still be given the opportunity to welcome you again in the future with even better service. Warm greetings from us, Gusti Ngurah Arsana and team.