Overall Ratings & Reviews favehotel PGC Cililitan

Dear Mrs. Yulfa C. Thank you for your review and feedback. We apologize for the inconvenience you experienced during your stay, especially regarding the room type preference and placement in the hallway area. The Standard type is located in the middle of the building so it does not have external windows, and the number of rooms with 1 large bed in this type is limited. If it is full upon arrival, we will offer alternatives according to availability. We recommend that you confirm directly with the hotel before arrival, so that we can assist as much as possible. This feedback means a lot to us to improve the quality of service. We hope to provide a better experience on your next visit. Best regards, Management. Favehotel pgc cililitan

Dear R*A. Thank you for your review and we apologize if there is anything that is not in accordance with the request during your stay. This input is highly appreciated and will be our concern to improve our services in the future. We always strive to provide a comfortable stay experience and meet the expectations of our guests. Hopefully we will still have the opportunity to welcome you back and provide a better experience in the future. Best regards, Management. Favehotel pgc cililitan

Dear Mr. Eko S. Thank you very much for your appreciation and support! We are very happy to know that our service is increasingly memorable in your heart. Feedback like this is the spirit for us to continue to improve the quality of service in the future. See you again on your next visit! Warm Regards. Management. Fave Hotel pgc cililitan

Dear F*a. Thank you for your positive review! We are glad to know that the friendliness of our staff and the strategic location of the hotel can provide a pleasant stay experience. Guest comfort and satisfaction are our top priorities, and feedback like this certainly motivates our team to continue providing the best service. We look forward to your next visit to favehotel pgc cililitan! Warm regards, Management. Favehotel pgc cililitan

Dear Mrs. Yeni a y. Thank you for your review and feedback. We are pleased to hear that you are satisfied with our strategic location, the comfort of our Premier type rooms, and the variety of breakfast menus that we serve. Regarding feedback on the cleanliness of the bathroom, we apologize for the inconvenience caused. We will immediately convey this to the relevant team for attention and improvement in the future. Thank you again, and we hope to welcome you back again at another time with better service. Warm Regards. Management. Fave Hotel pgc cililitan

Dear D*f. Thank you for your review and feedback. We apologize for the inconvenience caused by the absence of a water drain in the closet area. This will be an important note for our team in the process of evaluating and improving room facilities in the future. Feedback like this is very valuable to help us continue to improve the quality of service and guest comfort. We hope to welcome you back in the future with a better experience. Warm regards, Management. Favehotel pgc cililitan

Dear P*i. Thank you for your loyalty and trust in repeatedly choosing favehotel pgc cililitan as a place to stay. We greatly appreciate the feedback provided, and apologize for the inconvenience experienced lately. This response is a serious concern for management to immediately conduct an evaluation, both in terms of the suitability of room facilities and the quality and taste of the food we serve. We continue to strive to maintain service standards and comfort so that they remain in accordance with guest expectations, especially loyal guests like you. Hopefully we will be given the opportunity to welcome you back with better service in the future. Warm regards, Management. Favehotel pgc cililitan

Dear Mr. Edy P. Thank you for sharing your experience staying at favehotel pgc cililitan! We understand that the parking access directly connected to the mall area can be a bit confusing at first, especially for first-time guests. This feedback is very meaningful and will be used as evaluation material to improve guest comfort at the check-in stage. We are happy to hear that the room and bathroom met expectations, and the service from our staff was friendly. Hopefully your next visit will be more comfortable and enjoyable! Warm regards, Management. Favehotel pgc cililitan

Dear Valued Guest, Thank you for your review. We are glad to know that you felt comfortable enough to rest at favehotel pgc cililitan. We continue to strive to improve the quality of service and facilities so that your next visit can be more memorable, not only for a short break but also for a pleasant stay experience. See you again on your next visit! Best regards, Management. Favehotel pgc cililitan

Dear Valued Guest, Thank you for your review and feedback. We are glad to know that you are satisfied with our services. Regarding the variety of sahur menu, we will use it as an evaluation material to improve the quality and choice of food for our guests. We hope to welcome you back with a better stay experience in the future. Best regards, Management. Favehotel pgc cililitan

Dear Valued Guest, Thank you very much for your positive review! We are pleased to know that our hotel's strategic location and direct connection to the Cililitan Wholesale Center provides convenience and comfort during your stay. We will continue to strive to improve the quality of service and facilities to make your stay even more enjoyable. See you again at favehotel pgc cililitan! Warm regards, Management. Favehotel pgc cililitan

Dear Valued Guest, Thank you for your kind review! We're delighted to hear that you enjoyed our convenient location near shopping centers and that our friendly staff made your stay more pleasant. Providing excellent service and a comfortable stay for our guests is always our priority. We look forward to welcoming you again on your next visit! Best regards, Management Favehotel PGC Cililitan

Dear Valued Guest, Thank you for your review and appreciation! We are glad to know that our hotel provides a good experience and the location close to the mall can add to the comfort during your stay. We will continue to strive to provide the best service for every guest. See you again at favehotel pgc cililitan! Warm regards, Management. Favehotel pgc cililitan

Dear Mr. Ferry S. Thank you for your review. We would like to inform you that the room you booked is a standard type, which is located in the middle and does not have a view to the outside. If you want a room with a city view, we recommend choosing the Superior type which has windows with a more open view. We always strive to provide the best accommodation experience, and we hope to welcome you back with better comfort on your next visit. Best regards, Management. Favehotel pgc cililitan

Dear L*a. Thank you for your review! We are glad to know that your stay experience met your expectations. We always strive to provide the best service at a reasonable price. We look forward to welcoming you back in the future for a more enjoyable experience. Best regards, Management. Favehotel pgc cililitan

Dear D*g. Thank you for your positive review! We are glad to know that our hotel’s strategic location has provided you with convenience, especially with its many dining options and easy access to the grocery store. We look forward to welcoming you back for another enjoyable stay. Best regards, Management. Favehotel pgc cililitan

Dear A*y. Thank you for sharing your experience. We apologize for the inconvenience you experienced regarding the quality of breakfast. Your feedback is very valuable to us, and we will immediately evaluate and improve the quality of the food, including the freshness of the fruit, to meet guest expectations. We look forward to providing a better experience on your next visit. If there is anything else that needs to be conveyed, please do not hesitate to contact us. Sincerely, Management. Favehotel pgc cililitan

Dear D*y. Thank you for your review and feedback. We apologize for the inconvenience you experienced regarding the cleanliness of the room. This is certainly a concern for us, and we will immediately evaluate and improve the cleanliness standards to make your stay more comfortable in the future. We greatly appreciate your feedback and look forward to welcoming you back with better service. Best regards, Management. Favehotel pgc cililitan

Dear Valued Guest, Thank you for your review! We are pleased to know that our hotel's strategic and easily accessible location provided comfort for you during your stay. We always strive to provide the best experience for every guest, both in terms of location, facilities, and services. We hope to welcome you back on your next visit and provide an even more enjoyable stay experience. Best regards, Management. Favehotel pgc cililitan

Dear Valued Guest, Thank you for making our hotel your preferred choice! We are glad to know that our strategic location can provide convenience, especially for both staying and shopping. Thank you also for your concern regarding parking. Yes, for guests who bring vehicles, we recommend registering parking at the reception for more convenience during your stay. We hope to continue providing the best service and welcome you back on your next visit! Best regards, Management. Favehotel pgc cililitan