Dear Erni, Warm greetings from d'primahotel Mega Kuningan, Thank you for your review. We apologize for the inconvenience you experienced during your stay at d'primahotel Mega Kuningan, especially regarding the power outage incident. This is certainly not an experience we want to give to our guests. We have followed up on this issue so that similar incidents do not happen again. Guest comfort and satisfaction are always our priority, and we greatly appreciate your feedback to help us improve. We look forward to welcoming you back with a much better stay experience in the future. If there is anything else we can help you with, please do not hesitate to contact us. Best regards, Imam n maulana. D'primahotel Management