the hotel staff is friendly, it's just a shame that I booked a non-smoking room but got a smoking one even though I booked it a long time ago. I got a smoking room, the carpet had lots of holes, probably from cigarette butts and I got sheets that already had blackish dried blood stains. I only found out after I wanted to use the blanket, because the stains were covered by the blanket. Maybe in the future it will be paid more attention. the food is ok, lots of variations. the security is not friendly, it's a shame.