8.5
Very Good

From 4,899 reviews

Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.7

Service and Facilites

8.7

People often mention about Hotel Dafam Pekanbaru
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Keramahan Staff (48)
Kamar Tidur (48)
Kamar Mandi (44)
Jarak ke Pusat Kota (43)
Ukuran Kamar (42)
Akses (41)
Suasana (38)
Ramah Keluarga (35)
Lingkungan Sekitar (34)
Area Hotel (33)
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Traveler Reviews Hotel Dafam Pekanbaru

Number of reviews per page
20
40
Customer reviews
H***i
icon-origin-TRAVELOKA

9.7

/10

Reviewed 2 day(s) ago

The menu is very Indonesian, and is suitable for guests with Javanese tongues, and the Vietnamese drip is also amazing.
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1 people find it helpful

H***i
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9.7

/10

Reviewed 3 day(s) ago

Very comfortable restaurant with various menu choices. and varied
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1 people find it helpful

Heri
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 day(s) ago

Good place for stay and vacation. Easy access to business and other.

1 people find it helpful

R***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 1 week(s) ago

It was good to have a night stay.

1 people find it helpful

Accommodation's Reply
18 Apr 2025
Dear Mr. R***a Thank you for taking the time to share your feedback. We’re glad to hear that you had a pleasant stay,even if just for a night. We truly appreciate your back for a longer and even more enjoyable stay in the future. Best Regards, M.Arfan General Manager
l***a
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Transit
icon-origin-TRAVELOKA

9.3

/10

Reviewed 2 week(s) ago

the hotel staff is friendly, it's just a shame that I booked a non-smoking room but got a smoking one even though I booked it a long time ago. I got a smoking room, the carpet had lots of holes, probably from cigarette butts and I got sheets that already had blackish dried blood stains. I only found out after I wanted to use the blanket, because the stains were covered by the blanket. Maybe in the future it will be paid more attention. the food is ok, lots of variations. the security is not friendly, it's a shame.
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2 people find it helpful

Accommodation's Reply
18 Apr 2025
Dear Mr./Mrs. Visitors of Hotel Dafam Pekanbaru. Warm greetings, Thank you for your review and time to share your experience. We apologize for the inconvenience caused by the inconsistency of the room type and the condition of the facilities that did not meet expectations. Your input is highly appreciated and will be taken seriously to improve our standards of cleanliness, security, and quality of service. We are also pleased to hear that you enjoyed the friendliness of the staff and the variety of food available. We look forward to welcoming you back with better service in the future. M. Arfan. General Manager. Hotel Dafam Pekanbaru.
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Hermandianto
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Leisure
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8.7

/10

Reviewed 2 week(s) ago

Overall good, just lacks lift so have to take stairs and not disabled friendly.
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1 people find it helpful

Accommodation's Reply
13 Apr 2025
Dear Guests of Hotel Dafam Pekanbaru. Warm greetings, Thank you for sharing your experience during your stay with us. Your feedback regarding accessibility is highly appreciated and will be a special concern for management to improve the facilities in the future. We apologize for the inconvenience you experienced and hope to provide a better experience on your next visit. M. Arfan. General Manager. Hotel Dafam Pekanbaru.
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I***i
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Leisure
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8.5

/10

Reviewed 2 week(s) ago

The staff is friendly and very helpful, the hotel is clean, sorry there are no photos 😊
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1 people find it helpful

Accommodation's Reply
15 Apr 2025
Dear Sir/Madam. Warmest greetings from Hotel Dafam Pekanbaru! Thank you for taking the time to share your experience. We are very pleased to know that you were satisfied during your stay with us. Guest satisfaction is our top priority, and positive reviews like this motivate our entire team to continue providing the best service. We look forward to welcoming you back in the near future. Warm regards, Hotel Dafam Pekanbaru Management.
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U***i
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 week(s) ago

Quite good, the vehicle parking area is quite spacious.
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Accommodation's Reply
10 Apr 2025
Dear Sir/Madam. Warmest greetings from Hotel Dafam Pekanbaru! Thank you for taking the time to share your experience. We are very pleased to know that you were satisfied during your stay with us. Guest satisfaction is our top priority, and positive reviews like this motivate our entire team to continue providing the best service. We look forward to welcoming you back in the near future. Warm regards, Hotel Dafam Pekanbaru Management.
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A***l
icon-origin-TRAVELOKA

8.2

/10

Reviewed 2 week(s) ago

Hotel staff are very friendly in helping with check-in, comfortable atmosphere
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1 people find it helpful

Accommodation's Reply
13 Apr 2025
Dear Guests of Hotel Dafam Pekanbaru. Warm greetings, Thank you for your positive review. We are pleased to know that you felt comfortable during your stay with us and received satisfactory service. Guest satisfaction is our top priority, and we always strive to provide the best experience. We look forward to welcoming you back on another occasion. See you on your next visit! Best regards, M. Arfan. General Manager.
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J***O
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Transit
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10.0

/10

Reviewed 3 week(s) ago

Nice, highly recommended. Near the Grand Mosque and comfortable.
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2 people find it helpful

Accommodation's Reply
10 Apr 2025
Dear Sir/Madam. Warmest greetings from Hotel Dafam Pekanbaru! Thank you for taking the time to share your experience. We are very pleased to know that you were satisfied during your stay with us. Guest satisfaction is our top priority, and positive reviews like this motivate our entire team to continue providing the best service. We look forward to welcoming you back in the near future. Warm regards, Hotel Dafam Pekanbaru Management.
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Nonitya N.
icon-Staycation
Staycation
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8.5

/10

Reviewed 3 week(s) ago

The staff are friendly and very quick to respond whenever we need help The hotel smells great
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Accommodation's Reply
13 Apr 2025
To: Dear Guests of Hotel Dafam Pekanbaru. Warm greetings, Thank you very much for the positive review you have given. We are very pleased to know that you are satisfied with the service we provide. Guest comfort and satisfaction are always our top priorities. We look forward to welcoming you back on another occasion for an equally pleasant stay experience. M. Arfan. General Manager. Hotel Dafam Pekanbaru.
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Riski R.
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9.4

/10

Reviewed 3 week(s) ago

Highly recommended. Clean rooms, spacious parking. Close to places to eat.
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1 people find it helpful

Accommodation's Reply
10 Apr 2025
Dear Sir/Madam. Warmest greetings from Hotel Dafam Pekanbaru! Thank you for taking the time to share your experience. We are very pleased to know that you were satisfied during your stay with us. Guest satisfaction is our top priority, and positive reviews like this motivate our entire team to continue providing the best service. We look forward to welcoming you back in the near future. Warm regards, Hotel Dafam Pekanbaru Management.
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R***h
icon-Transit
Transit
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10.0

/10

Reviewed 3 week(s) ago

Nice location and staff were really friendly.

1 people find it helpful

Accommodation's Reply
05 Apr 2025
Dear R***h Thank you so much for your kind review! We're glad to hear that you enjoyed the location and found our staff to be friendly. Your feedback means a lot to us, and we hope to welcoming you back again soon! M.Arfan General Manager
Y***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 5 week(s) ago

Very impressive and perfect.
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2 people find it helpful

Accommodation's Reply
27 Mar 2025
Dear Guests of Hotel Dafam Pekanbaru. Warm greetings, Thank you for your positive review. We are pleased to know that you felt comfortable during your stay with us and received satisfactory service. Guest satisfaction is our top priority, and we always strive to provide the best experience. We look forward to welcoming you back on another occasion. See you on your next visit! Best regards, M. Arfan. General Manager.
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P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 week(s) ago

friendly staff, quick to choose a room, no hassle, clean room with nice view, no noise, really like it. thank you.
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Accommodation's Reply
18 Mar 2025
Dear Guests of Hotel Dafam Pekanbaru. Warm greetings, Thank you for your positive review. We are pleased to know that you felt comfortable during your stay with us and received satisfactory service. Guest satisfaction is our top priority, and we always strive to provide the best experience. We look forward to welcoming you back on another occasion. See you on your next visit! Best regards, M. Arfan. General Manager.
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R***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 7 week(s) ago

Comfortable, good service and delicious food
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1 people find it helpful

Accommodation's Reply
09 Mar 2025
Dear Sir/Madam. Warmest greetings from Hotel Dafam Pekanbaru! Thank you for taking the time to share your stay experience. We are very pleased to know that you were satisfied during your stay with us, Guest satisfaction is our top priority, and positive reviews like this motivate our entire team to continue providing the best service. We look forward to welcoming you back in the next opportunity. Warm regards, Hotel Dafam Pekanbaru Management.
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D***n
icon-Business
Business
icon-origin-TRAVELOKA

8.8

/10

Reviewed 9 week(s) ago

Good service, strategic location in the city center
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1 people find it helpful

Accommodation's Reply
03 Mar 2025
Dear Sir/Madam, Warmest greetings from Hotel Dafam Pekanbaru! Thank you for your review. We are pleased to know that you are satisfied with our service and the strategic location of the hotel. Your feedback means a lot to us to continue improving the quality of our services. We look forward to welcoming you back on your next visit. Please do not hesitate to contact us if there is anything we can help you with. Best Regards, Management, Hotel Dafam Pekanbaru
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i***a
icon-Business
Business
icon-origin-TRAVELOKA

8.3

/10

Reviewed 10 week(s) ago

the room is ok, what's not so good is the carpet in the room, it looks like it's old.
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1 people find it helpful

Accommodation's Reply
13 Feb 2025
Dear Mr./Mrs. Guest, Hotel Dafam Pekanbaru. Warmest Greetings, “Thank you for your review! We are glad to know that you feel comfortable with our room. Regarding our carpet, We appreciate your feedback and will use it as an evaluation material for future improvements. We hope to welcome you back with a better experience in the future.”. Best regards, M. Arfan. General Manager
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P***i
icon-Staycation
Staycation
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10.0

/10

Reviewed 10 week(s) ago

Very friendly hotel staff and helpful in making the staycation process comfortable
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Accommodation's Reply
13 Feb 2025
Dear Guest, Hotel Dafam Pekanbaru. Warm Greetings, Thank you for taking the time to give a positive review of your experience with us. We are very pleased to know that you were satisfied during your stay with us. Your review is a motivation for us to continue to provide the best service. We look forward to welcoming you back to Hotel Dafam Pekanbaru on your next visit. Best regards, M. Arfan. General Manager.
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H***i
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

Good hotel, affordable price, clean and friendly

3 people find it helpful

Accommodation's Reply
13 Feb 2025
Dear H***I “Thank you for your kind review! We’re glad to hear that you enjoyed your stay and appreciated our affordable prices,cleanliness,and friendly service. We look forward to welcoming you again in the future!” M.Arfan General Manager
Number of reviews per page
20
40