8.7
Very Good

From 2,573 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.6

Meal

8.3

Location

9.0

Service and Facilites

8.7

People often mention about J4 Hotels Legian
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Bedroom (33)
Bathroom (30)
Staff Friendliness (29)
Distance to City Center (26)
Hotel Area (26)
Ambiance (25)
Accessibility (22)
Wifi (21)
Check-in/out Time (21)
Taste (21)
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Traveler Reviews J4 Hotels Legian

Number of reviews per page
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40
Customer reviews
adryanasmara p.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 1 week(s) ago

Quite good, very strategic location close to the Bali Bomb Monument and around Legian, Kuta Beach is close.
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1 people find it helpful

c***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 1 week(s) ago

Recomended to stay here, I hope it will continue to be maintained actually situation

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J***y
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

If I come to Bali again, I will definitely stay here again.
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Alexander
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

Perfect hotel. Service is good, and the room is very clean.

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A***u
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Staycation
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8.5

/10

Reviewed 3 week(s) ago

The staff is friendly, the atmosphere is pleasant, the corridors are fragrant, really👍
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1 people find it helpful

D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

The hotel staff is friendly, the place is clean and very strategic. Recommendation for those who are on a shopping holiday staycation
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1 people find it helpful

Accommodation's Reply
17 Feb 2025
Hi Sir/Madam, Thank you very much for your positive review! We are glad to hear that you were satisfied with our staff service, the cleanliness of the hotel, and the strategic location. We will continue to strive to provide the best experience for our guests. We look forward to welcoming you back for your next staycation or vacation. Thank you for recommending us! Best regards, j4 hotels Management
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 11 week(s) ago

Minus of this hotel: Does not provide a special room Smoking Room, even though MANY CUSTOMERS need it. This is a tourist spot and there are also many foreigners.
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Accommodation's Reply
19 Feb 2025
Hello Sir/Madam, Thank you for your feedback. We would like to inform you that we have rooms with balconies, which allow guests to smoke outside the room. In addition, we also follow the government regulation that prohibits smoking inside the room for the comfort of all guests. We appreciate your understanding and look forward to welcoming you back in the future! Best regards, j4 hotels Management
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

Very friendly staff and very strategic location
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Accommodation's Reply
19 Feb 2025
Hello Sir/Madam, Thank you very much for your positive review! We are very happy to hear that you are satisfied with the friendliness of our staff and the strategic location. We will continue to strive to provide the best service and hope to welcome you back again in the future! Best regards, j4 hotels Management
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

very friendly staff, very strategic location
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Accommodation's Reply
19 Feb 2025
Hello Sir/Madam, Thank you very much for your positive review! We are very happy to hear that you are satisfied with the friendliness of our staff and the strategic location. We will continue to strive to provide the best service and hope to welcome you back again in the future! Best regards, j4 hotels Management
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m***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 12 week(s) ago

clean hotel and friendly hotel staff
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1 people find it helpful

Accommodation's Reply
19 Feb 2025
Hello Sir/Madam, Thank you for your positive review! We are glad to hear that you were comfortable with the cleanliness of the hotel and the friendliness of our staff. We will continue to strive to provide the best service and look forward to welcoming you back in the future! Best regards, j4 hotels Management
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m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 12 week(s) ago

friendly staff and fast response
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Accommodation's Reply
19 Feb 2025
Hello Sir/Madam, Thank you very much for your positive feedback! We are very happy to hear that you are satisfied with the friendliness of our staff and the speed of response. We will continue to maintain this quality of service and hope to welcome you back again in the future! Best regards, j4 hotels Management
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m***a
icon-origin-TRAVELOKA

8.8

/10

Reviewed 12 week(s) ago

Hotel near shopping and entertainment
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Accommodation's Reply
19 Feb 2025
Hi Sir/Madam, Thank you for your review! We are glad to hear that you enjoyed our location close to shopping and entertainment areas. We hope you will return for a more enjoyable stay in the future! Best regards, j4 hotels Management.
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EKO P.
icon-Leisure
Leisure
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9.7

/10

Reviewed 12 week(s) ago

Recommended hotels in the Legian area
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Accommodation's Reply
03 Feb 2025
Hello Mr. Eko, thank you very much for your positive review, hopefully we will meet again in the future. Warm regards. J4 hotels Management
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T***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

Next holiday, stay here again
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1 people find it helpful

Accommodation's Reply
03 Feb 2025
Hello Sir/Madam, Thank you very much for your positive feedback! We are very happy to hear that you are planning to stay here again. We will always be ready to welcome you with the best service on your next visit! Warm Regards, j4 hotels Management
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Nurhayati Y.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

Access everywhere is close,,,the staff is friendly
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Accommodation's Reply
03 Feb 2025
Hi Ms. Nurhayati, Thank you very much for your positive review! We are very happy to hear that you enjoyed the strategic location and friendly service from our staff. We look forward to welcoming you back again soon! Best regards, j4 hotels Management
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A***n
icon-origin-TRAVELOKA

8.6

/10

Reviewed 16 week(s) ago

Dirty Spray with Stains that can be removed by Washing is charged 100 ke, Isn't Spey definitely Washed and Replaced? It seems that if you use the room, you have to return it in a clean condition. It's just strange. Hopefully the policy will be corrected again by management.
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5 people find it helpful

Accommodation's Reply
24 Jan 2025
Hi Sir, Thank you for your feedback. We understand your concerns regarding this policy. We would like to clarify that the Rp. 100,000 charge is imposed because the linen we installed in your room was previously clean. However, when the housekeeping staff checked the room, there were spotting stains like tattoos on the linen, so we had to charge for the cleaning process. We will immediately convey your feedback to the management for further evaluation. Thank you for your understanding, and we hope you continue to be comfortable during your stay. Best regards, j4 hotels Management
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Dinny C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 16 week(s) ago

The location is very strategic, but the breakfast menu is not very varied and please also pay attention to the glasses, some of them still smell fishy ☹️ I had to change glasses 3 times 🫢🫣
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3 people find it helpful

Accommodation's Reply
24 Jan 2025
Hi Ms. Dinny, Thank you very much for your feedback. We are glad to hear that you find our location strategic. We also apologize for the inconvenience you experienced regarding the variety of breakfast menus and the smelly glasses. We will immediately evaluate and improve the quality of our breakfast menu to be more varied, as well as ensure the cleanliness of the glasses in the restaurant area for guest comfort. Your input means a lot to us, and we hope to provide a better experience on your next visit. Thank you for your understanding. Best regards, j4 hotels Management
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H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 16 week(s) ago

Please maintain the cleanliness of the rooms, the friendliness of the staff and the beauty of the hotel because if I go to Bali I will stay here again 😊
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1 people find it helpful

Accommodation's Reply
24 Jan 2025
Hi Sir/Madam, Thank you very much for your positive feedback! We are very happy to hear that you are satisfied with the cleanliness of the room, the friendliness of the staff, and the beauty of our hotel. We will continue to strive to maintain these qualities so that you feel comfortable every time you stay. We look forward to your next visit to Bali! 😊. Warm regards, j4 hotels Management
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Alvia A.
icon-Business
Business
icon-origin-TRAVELOKA

8.8

/10

Reviewed 17 week(s) ago

The hotel is clean, comfortable, friendly and the food is delicious.
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2 people find it helpful

Accommodation's Reply
24 Jan 2025
Hi Ms. Alvia, Thank you very much for your positive feedback! We are very happy to hear that you enjoyed our cleanliness, comfort, hospitality, and food. We will continue to strive to provide the best for you. Hope to welcome you back soon! Best regards, j4 hotels Management
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Elza P. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 18 week(s) ago

good facilities and service, but from 2 rooms, 1 room has a noisy toilet flush, it seems it needs to be fixed. but overall it is very good! no more minuses.
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2 people find it helpful

Accommodation's Reply
24 Jan 2025
Hi Mr./Mrs. Elza, Thank you very much for your positive feedback! We are glad to hear that you are satisfied with our facilities and services. We apologize for the inconvenience you experienced with the noisy toilet flush in one of the rooms. We will follow up on the issue immediately for improvement. Thank you for your feedback, and we greatly appreciate that you found your overall experience to be very good. We look forward to welcoming you back on your next visit! Best regards, j4 hotels Management
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Number of reviews per page
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