Dear Ms. Putri H, Thank you so much for your wonderful review! We are so happy to hear that you were comfortable with our service, and happy to help you find any items you left behind. Cleanliness, hospitality, and guest comfort are our top priorities. See you on your next visit to Jambi — we will be happy to welcome you back to Aston Jambi!. Warm regards, Nico Fransisko. General Manager