8.5
Very Good

From 3,704 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.6

Meal

7.8

Location

8.6

Service and Facilites

8.6

People often mention about d'primahotel ITC Mangga Dua
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Bedroom (43)
Staff Friendliness (41)
Bathroom (39)
Accessibility (31)
Room Space (31)
Distance to City Center (30)
Ambiance (29)
Hotel Area (29)
Family Friendly (24)
Surroundings (23)
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Traveler Reviews d'primahotel ITC Mangga Dua

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40
Customer reviews
S***I
icon-Leisure
Leisure
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8.5

/10

Reviewed 2 day(s) ago

Clean room, close to the station, in front of the hotel there is street food 👍🏻
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Melda C.
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10.0

/10

Reviewed 4 day(s) ago

very comfortable room.clean toilet.very friendly staff
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Andi B. S.
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10.0

/10

Reviewed 6 day(s) ago

1 word for Dprima "MOST COMFORTABLE"
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1 people find it helpful

Muhamad J.
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Leisure
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10.0

/10

Reviewed 1 week(s) ago

Hotel staff is nice and helpful, cleanliness is okay, comfortable and very safe, highly recommended
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K***y
icon-origin-TRAVELOKA

8.4

/10

Reviewed 2 week(s) ago

the room is small but clean, there is an Alfamart nearby so it's easy if you want to buy urgent needs. the bathroom is clean there is liquid soap and shampoo and the hot water works well. breakfast only gets O bread and coffee or tea.
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Edwin I.
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Business
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8.2

/10

Reviewed 2 week(s) ago

Have stayed here several times for work, a highly recommended hotel, all staff are friendly and full of smiles, especially at the reception.
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1 people find it helpful

Accommodation's Reply
15 Apr 2025
Dear Guests. Warm greetings from d'primahotel itc mangga Dua. Warm greetings from d'primahotel itc mangga Dua, Thank you very much for your trust and loyalty, Sir/Madam, who have chosen d'primahotel itc mangga Dua as a place to stay several times during your business trips. We greatly appreciate the time that Sir/Madam has taken to share your positive experiences while staying at our hotel. We are very pleased to know that the service provided by all staff, especially our reception team, can give a friendly and smiling impression. Guest satisfaction and comfort are always our top priorities, and Sir/Madam's appreciation for our service is a valuable motivation to always maintain and improve the quality of service. Reviews like this mean a lot to us, and we hope to continue to be Sir/Madam's main choice on every trip to the Mangga Dua area, both for business and rest time. We look forward to your next visit in the future, and we will be happy to welcome you back with the best service from the heart. Yours sincerely, Imam n maulana. D'primahotel Management.
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Siti F.
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9.4

/10

Reviewed 3 week(s) ago

This hotel is highly recommended for family vacations, easy access and very close to Mangga Dua.
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Accommodation's Reply
15 Apr 2025
Dear Valued Guest. Warm greetings from d'primahotel itc mangga Dua. Thank you for taking the time to give a very positive review and recommend our hotel as a choice of accommodation for a family vacation. We are very pleased to know that you are satisfied with our easy access and strategic location, especially the proximity to the Mangga Dua area which is indeed one of the main attractions for our guests. Comfort and ease of access are our priorities to provide a pleasant stay experience for every guest, especially for family guests. Your review is a motivation for us to continue to maintain and improve the quality of service in the future. We greatly appreciate your visit and hope to welcome you and your family back in the near future, of course with even better service. Best regards, Imam n maulana. D'primahotel Management.
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E***e
icon-origin-TRAVELOKA

9.3

/10

Reviewed 3 week(s) ago

Breakfast only roti'O. At night, there are lots of street sellers. No mini bar & bath complimentary, but there's refill water outside the bedroom.

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Accommodation's Reply
15 Apr 2025
Dear Valued Guest. Warm greetings from d'primahotel itc mangga Dua. Thank you for taking the time to provide a review of your stay with us. We greatly appreciate any feedback you provide as it is a very valuable evaluation material for us in improving the quality of hotel services and facilities. We noted several important points that you conveyed, such as the breakfast option which is currently Roti'O. In accordance with our hotel concept as a budget hotel with practical and efficient service, we provide a simple breakfast but still prioritize quality taste and comfort for guests. However, we will consider your input as part of our future service development. Regarding the absence of a minibar and complimentary toiletries in the room, we understand your expectations for more complete facilities. For your information, we provide refillable drinking water in certain areas as part of our commitment to environmentally friendly practices and efficient use of plastic. Regarding the atmosphere at night which is quite crowded with street vendors around the hotel area, this is indeed part of the dynamics of the surrounding environment which is located in the central business district. Once again, we thank you for your trust in choosing d'primahotel itc mangga Dua as a place to stay. We look forward to welcoming you back in the future with better service and a more enjoyable stay experience. Best regards, Imam n maulana. D'primahotel Management.
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Kristina S. M.
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10.0

/10

Reviewed 6 week(s) ago

Often stay here. And become a regular of our family. Location is close to everywhere.
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1 people find it helpful

Accommodation's Reply
20 Mar 2025
To Kristina S. M. Warm greetings from d'primahotel itc mangga Dua, Thank you for your continued trust in choosing us! We are very happy and honored to be your family's favorite choice at d'primahotel itc mangga Dua. Gaining trust from frequent guests is certainly a great motivation for us to continue to maintain the quality of service and comfort. Our strategic location is indeed designed to facilitate access to various destinations, both for shopping, culinary, and other activities around Mangga Dua. We hope that every visit by you and your family will always be memorable and enjoyable. We look forward to your next arrival! If there are special needs that we can help to make your stay experience more special, do not hesitate to contact us. Best regards, Imam n maulana. D'primahotel Management
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Yosi K.
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8.4

/10

Reviewed 6 week(s) ago

I stayed without breakfast. The room was clean and nice because it was close to the mall and easy to find food.
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Accommodation's Reply
20 Mar 2025
Dear Yosi to. Warm greetings from d'primahotel itc mangga Dua, Thank you for your review! We are glad to hear that you feel comfortable with the cleanliness of the room and the strategic location of d'primahotel itc mangga Dua which is close to the mall and various dining options. We do try to ensure that guests not only get comfort in the hotel, but also easy access to the surrounding area to meet various needs, including culinary. We look forward to welcoming you back in the future. If on your next visit you would like to try breakfast at our hotel, do not hesitate to inform our team. We are always ready to provide a better stay experience. Best regards, Imam n maulana. D'primahotel Management.
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R***t
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 7 week(s) ago

Good facility and friendly staff and clean bedroom

1 people find it helpful

Accommodation's Reply
20 Mar 2025
Dear Valued Guest, Warm greeting from d'primahotel ITC Mangga Dua. Thank you for your positive review! We are delighted to hear that you were satisfied with our facilities, the friendliness of our staff, and the cleanliness of the room at d'primahotel ITC Mangga Dua. Providing comfort and excellent service is our top priority, and your feedback truly motivates our team to maintain high-quality standards. Room cleanliness is something we take very seriously, and we’re glad it made a positive impression during your stay. Moreover, our team’s friendliness is part of our commitment to ensuring every guest feels welcomed and well taken care of. We look forward to welcoming you back on your next visit — whether for business or leisure. If there’s anything we can assist with to make your next stay even more enjoyable, feel free to let us know! Warm regards, Imam N Maulana d'primahotel Mangement
Selwa K.
icon-Staycation
Staycation
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9.4

/10

Reviewed 9 week(s) ago

The staff is very friendly and the hotel is clean and the location is very strategic near Mangga 2 mall and also the morning market. Very suitable for family vacations and shopping for cheap and affordable goods according to our needs. Happy vacation and work.
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1 people find it helpful

Accommodation's Reply
20 Mar 2025
Dear Selwa, Warm greetings from d'primahotel itc mangga Dua, Thank you for your positive review! We are very happy to hear that you are satisfied with the friendliness of our staff and the cleanliness of our hotel at d'primahotel itc mangga Dua. Providing the best service and ensuring guest comfort is our top priority, and your review is a motivation for our team to continue to maintain service standards. We also agree that the hotel's strategic location, close to Mangga Dua Mall and Pasar Pagi, is indeed very suitable for guests who want to shop or vacation with family. Easy access to various shopping centers and culinary places around this area makes the stay experience more practical and enjoyable, both for vacations and business trips. We look forward to welcoming you and your family back in the future. If there are any special needs or other requests to support the comfort of your next vacation or work trip, do not hesitate to contact us. Happy holidays and success in your work!. Best regards, Imam n maulana. D'primahotel Management.
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Y***y
icon-Staycation
Staycation
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9.7

/10

Reviewed 10 week(s) ago

at night there are a lot of traders in front of the hotel feels like a night market very impressive
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R***t
icon-Transit
Transit
icon-origin-TRAVELOKA

9.4

/10

Reviewed 11 week(s) ago

Nice place but when check in the room was not available, only available at 14.40
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2 people find it helpful

Accommodation's Reply
07 Feb 2025
Dear Valued Guest, Warmest greetings from d'primahotel wtc mangga Dua. Thank you for sharing your experience during your stay at d'primahotel wtc mangga Dua. We are pleased to know that you enjoyed our hotel facilities. We apologize for the delay in room availability upon check-in. Our standard check-in time is 2:00 PM, and we always strive to ensure that rooms are ready on time. However, under certain conditions, such as high occupancy rates or cleaning processes that require more attention, there may be delays. We understand that this may reduce comfort, and we will strive to improve operational coordination to prevent similar incidents from happening again in the future. We greatly appreciate your visit and look forward to welcoming you back with a better stay experience. See you on your next visit. Best regards, Imam n maulana. D'primahotel Management
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E***h
icon-Transit
Transit
icon-origin-TRAVELOKA

8.2

/10

Reviewed 12 week(s) ago

The hotel staff is friendly, unfortunately there is no breakfast. Asking for extra towels requires payment.
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1 people find it helpful

Accommodation's Reply
07 Feb 2025
Dear Valued Guest, Warm greetings from d'primahotel wtc mangga Dua. Thank you for taking the time to share your experience at d'primahotel wtc mangga Dua. We are pleased to know that the friendliness of our staff has left a positive impression during your stay. The best service for our guests is always our top priority. Regarding breakfast, the concept of d'primahotel wtc mangga Dua is indeed different from some other branches, where we offer flexibility for guests to choose breakfast options according to their preferences. We understand that this may not be in accordance with your expectations, and we will take this into consideration going forward. Regarding additional towels that are charged, this policy is implemented to ensure optimal management of facilities for all guests. However, we still appreciate your input and will evaluate this policy in order to continue to improve guest comfort. We look forward to welcoming you back to d'primahotel wtc mangga Dua with a better stay experience. See you on your next visit. Best regards, Imam n maulana. D'primahotel Management
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Selwa K.
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9.7

/10

Reviewed 12 week(s) ago

The room is clean, the staff are very friendly and the shopping location is very close to Mangga Dua.
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1 people find it helpful

Accommodation's Reply
07 Feb 2025
Dear Valued Guest, Warm greetings from d'primahotel wtc mangga Dua. Thank you for your positive review regarding your stay at d'primahotel wtc mangga Dua. We are very pleased to know that you felt comfortable with the cleanliness of the room and the friendliness of our staff. Guest satisfaction is our top priority, and your comments are a motivation for our team to continue providing the best service. We are also pleased that our hotel's strategic location can facilitate your access to shopping centers in Mangga Dua. We hope to welcome you back on your next visit and provide a more enjoyable stay experience. See you again at d'primahotel wtc mangga Dua. Best regards, Imam n maulana. D'primahotel Management
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R***R
icon-origin-TRAVELOKA

8.7

/10

Reviewed 12 week(s) ago

Like the hotel because I always stay at d'primahotel when visiting Jakarta (always at d'primahotel cengkareng for transit purposes). Because it's my first time staying at d'primahotel ITC Mangga Dua (I don't really like the atmosphere around the hotel 🥺) But for the hotel it's always myself 👍👍
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Accommodation's Reply
07 Feb 2025
Dear Valued Guest, Warm greetings from d'primahotel wtc mangga Dua. Thank you for your trust in always choosing d'primahotel as your choice of accommodation when visiting Jakarta. We greatly appreciate your loyalty and are pleased to know that your stay at d'primahotel has always been comfortable. We understand that the atmosphere around the hotel may not be entirely in accordance with your preferences. However, we remain committed to providing the best service and a comfortable stay for every guest. We look forward to welcoming you back on the next occasion, either at d'primahotel wtc mangga Dua or at other d'primahotel locations. See you again and have a pleasant trip! Best regards, Imam n maulana. D'primahotel Management
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G***g
icon-origin-TRAVELOKA

9.4

/10

Reviewed 12 week(s) ago

very enjoyable the staff is very friendly
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Accommodation's Reply
07 Feb 2025
Dear Valued Guest, Warm greetings from d'primahotel wtc mangga Dua. Thank you for your positive review regarding your stay at d'primahotel wtc mangga Dua. We are very pleased to know that you felt comfortable and received pleasant service from our team. The hospitality and comfort of our guests are always our top priority, and your review is a motivation for us to continue to improve the quality of our services. We look forward to welcoming you back in the future for a more memorable stay. See you again at d'primahotel wtc mangga Dua. Best regards, Imam n maulana. D'primahotel Management
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S***y
icon-Business
Business
icon-origin-TRAVELOKA

8.8

/10

Reviewed 13 week(s) ago

It seems like the AC needs repair. It often makes a loud noise and then turns itself off after 20-30 minutes.
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Accommodation's Reply
07 Feb 2025
Dear Valued Guest, Warm greetings from d'primahotel wtc mangga Dua. Thank you for sharing your experience during your stay at d'primahotel wtc mangga Dua. We appreciate your feedback, especially regarding the performance of the AC in your room. We apologize for the inconvenience caused. Regarding this, we will immediately follow up and conduct further checks to ensure that the AC is functioning optimally for the comfort of all our guests. We are committed to continuously improving our facilities and services to make your stay even more enjoyable. We look forward to welcoming you back to d'primahotel wtc mangga Dua with a better experience. Thank you for your trust and see you again. Best regards, Imam n maulana. D'primahotel Management
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y***e
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 15 week(s) ago

Hotels near culinary places and close to ITC Mangga Dua Mall, Mangga Dua Mall and others
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Accommodation's Reply
22 Jan 2025
Dear Valued Guest. Warm greetings from d'primahotel itc mangga Dua. Thank you for your positive review regarding your stay at d'primahotel itc mangga Dua. We are very pleased to know that our hotel's strategic location provides convenience for your activities while in Jakarta. As a hotel located in the center of the crowd, we are proud to offer easy access to various popular destinations such as itc mangga Dua, Mangga Dua Mall, and culinary centers around our area. We hope this can support the comfort of your trip, whether for business or leisure. Your trust and appreciation for our hotel's facilities and location are great motivations for us to continue to provide the best stay experience for every guest. We are committed to maintaining service standards and quality so that your future visits can be even more enjoyable. We look forward to welcoming you back to d'primahotel itc mangga Dua on your next visit. If you need any assistance or information prior to your arrival, please do not hesitate to contact us. Best regards, Imam n maulana. D'primahotel Management
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