7.9
Pleasant

From 1,366 reviews

Provided by travelers on
Cleanliness

7.8

Room Comfort

7.8

Meal

7.7

Location

8.5

Service and Facilites

7.9

People often mention about De Whitte Hotel (Citismart Hotel)
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Distance to City Center (9)
Staff Friendliness (8)
Bedroom (7)
Accessibility (6)
Family Friendly (6)
Ambiance (5)
Taste (5)
Surroundings (4)
Room Space (4)
Hotel Area (4)
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Traveler Reviews De Whitte Hotel (Citismart Hotel)

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Customer reviews
k***l
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 day(s) ago

Great. Near the city center, close to everywhere. In front of the main road.
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J***n
icon-origin-TRAVELOKA

9.4

/10

Reviewed 6 week(s) ago

Nice cozy place to stay for transit. Anyway, the place is close to the mall so it's easy to find foods.

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T***a
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Leisure
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10.0

/10

Reviewed 11 week(s) ago

The staff was very friendly in serving me.
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s***n
icon-Business
Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 12 week(s) ago

Good for facilities and cleanliness
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D***i
icon-origin-TRAVELOKA

8.5

/10

Reviewed 13 week(s) ago

A very strategic hotel with a cheap budget. Only 200, the room is quite clean, the toilet is clean but a bit smelly, maybe from the trash can that was not washed properly or the drain, I don't know. Breakfast is available fried rice, fried noodles but the taste is really bad, there is no taste, I suggest changing the chef/catering. It's really worth it, besides breakfast, the taste problem should be fixed.
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T***a
icon-origin-TRAVELOKA

8.4

/10

Reviewed 13 week(s) ago

Strategic location, only there are some complaints such as the air conditioner that cannot be adjusted the temperature, because the remote is problematic, and there are cockroaches in the room, and stains on the mattress. Hopefully in the future it can be improved
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T***R
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Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 14 week(s) ago

the place is clean, comfortable and quiet
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Elvi S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 14 week(s) ago

The hotel is strategically located. Comfortable. Clean rooms. As a suggestion, the shower in room 301 should be fixed.
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W***u
icon-Business
Business
icon-origin-TRAVELOKA

8.8

/10

Reviewed 17 week(s) ago

Great, close to everything. The location is really good. The hotel is quite good.
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Wahyudi A.
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Business
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8.7

/10

Reviewed 17 week(s) ago

A hotel with that price is quite worth it, the location is good, close to malls and shopping centers. For breakfast, it's better to go outside, there are only 2 menus, triangular toast with rice and noodles, coffee and tea are also available
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Z***n
icon-origin-TRAVELOKA

8.5

/10

Reviewed 18 week(s) ago

For the price it is very worth it, the room is clean, the AC is cold, the breakfast is quite good.
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R***i
icon-origin-TRAVELOKA

8.5

/10

Reviewed 19 week(s) ago

Overall it's great. I suggest spraying the room with mosquito repellent. Thank you.
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A***o
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9.1

/10

Reviewed 19 week(s) ago

The hotel staff is friendly and very helpful. The hotel is also very close to shopping centers and the city center.
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1 people find it helpful

I***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.6

/10

Reviewed 23 week(s) ago

I like the location, but the cleaning staff are not friendly. Because several times I asked, they were a bit arrogant.
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1 people find it helpful

N***a
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Staycation
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8.5

/10

Reviewed 30 week(s) ago

The room is okay, nice and clean, the service is friendly. Then in the room and toilet there is no tissue, there is a small cockroach, luckily there is only 1 and it can be overcome. Oh yeah, for breakfast it is still not varied, hopefully in the future it will be more creative. The rest is okay, close to ska and living world 👍🏼.
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1 people find it helpful

Nasjuneri P.
icon-origin-TRAVELOKA

8.7

/10

Reviewed 43 week(s) ago

Friendly service, strategic hotel location close to Ska Mall and next to Living World. Just walk to the side. The breakfast doesn't have much variety but it's ok for the room price. I often stay here but have to book far in advance because they often run out of rooms.
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1 people find it helpful

M***d
icon-origin-TRAVELOKA

7.4

/10

Reviewed 45 week(s) ago

The water for bathing suddenly broke down, rather than being checked or repaired. Waiting for the technician to not come, I've been waiting a long time, disappointed with the hotel.
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1 people find it helpful

J***a
icon-origin-TRAVELOKA

5.0

/10

Reviewed 46 week(s) ago

The hotel is no longer like it used to be, to turn on the TV you have to call the staff first, which is strange. You can't just use the remote. It's so noisy and it's hard to rest. This is more of a strange hotel. Not rich anymore. There is no telephone to call downstairs either. So if you want to turn on the TV you have to go down first and call the staff before you can. Isn't that crazy?
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H***i
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8.5

/10

Reviewed 47 week(s) ago

Improve the service and quality of breakfast even better.
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mohammad h.
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10.0

/10

Reviewed 48 week(s) ago

Thank you De White for providing extra free food for the kids. 👍.
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