8.2
Very Good

From 5,740 reviews

Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

7.6

Location

8.4

Service and Facilites

8.1

People often mention about POP! Hotel Kemang
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Ambiance (37)
Bedroom (34)
Bathroom (33)
Hotel Area (28)
Distance to City Center (27)
Surroundings (27)
Accessibility (27)
Staff Friendliness (27)
Room Space (24)
Soundproof (23)
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Traveler Reviews POP! Hotel Kemang

Number of reviews per page
20
40
Customer reviews
d***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 day(s) ago

This hotel was a great find! The room was clean and comfortable, and the staff were all incredibly friendly and helpful. Plus, its location being so close to shopping made everything really convenient. Would definitely recommend!

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A Ashwatu N. D.
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Transit
icon-origin-TRAVELOKA

8.8

/10

Reviewed 2 week(s) ago

suitable for transit & many culinary choices nearby
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D***k
icon-origin-TRAVELOKA

5.3

/10

Reviewed 2 week(s) ago

Never again to come back. The room is very dirty, disgusting bathroom, each corner side so many dirty spots, left side below spot of bed dirty and a lot of hair fall and dusty. For the class of hotel, that is not the standard.

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C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

close to everywhere, only one friendly staff though.. cold water doesn't come out
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Prianda P.
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Leisure
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8.5

/10

Reviewed 3 week(s) ago

Strategic location on Jalan Kemang Raya.
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V***y
icon-origin-TRAVELOKA

9.4

/10

Reviewed 3 week(s) ago

Close to the city center, quiet but stuffy and unclean rooms.

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F***s
icon-Transit
Transit
icon-origin-TRAVELOKA

9.0

/10

Reviewed 5 week(s) ago

All good but some need to be improved, bathroom, food during sahur is served late and there is no choice.
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F***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

7.7

/10

Reviewed 6 week(s) ago

The hotel accommodation seems not well maintained. But can not expect because it is a budget hotel. For the location is quite strategic.
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1 people find it helpful

d***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 week(s) ago

Clran is good. Best location. Near mall and also restaurants

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Nanda y.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 8 week(s) ago

Overall nice for a staycation for a few days
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Raymond
icon-origin-TRAVELOKA

8.5

/10

Reviewed 8 week(s) ago

Okay, good service, can be recommended
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S***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 8 week(s) ago

strategic location, comfortable rooms
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Accommodation's Reply
04 Mar 2025
Dear Valued Guest, Thank you for your comments regarding your experience with us. We hope you will stay again at POP! Hotel Kemang Jakarta. Thank you. Hotel Manager
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G***y
icon-origin-TRAVELOKA

8.5

/10

Reviewed 8 week(s) ago

It's okay, sometimes there are cockroaches and mites, haha, but the price is reasonable.
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1 people find it helpful

Accommodation's Reply
04 Mar 2025
Dear Guest, We would like to apologize for the shortcomings of the service provided by the Hotel to you and we will immediately fix it. And we will review the input regarding the facilities that you convey so that it becomes an added value for our guests. We look forward to welcoming you back to POP! Hotel Kemang. Sincerely, Hotel Manager
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A***a
icon-Business
Business
icon-origin-TRAVELOKA

8.3

/10

Reviewed 9 week(s) ago

Theres a lot of dust near the bed, and the air con need to repair it was noisy and not cold enough, The shower handle always broken, Been there frequently and tried many rooms. From the last stay mosquito at night a new problems. Try to check before sell the room to customer 🙏🏻

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Accommodation's Reply
25 Feb 2025
Dear Guest, Thank you very much for your review. Your feedback is very valuable for us. Please allow me to express my sincerest apologies. We are very sorry to hear that your experience did not meet your expectations. Hope that you will give us the opportunity to serve you better in the near future. We hope that you will visit us again soon. Thank you, Hotel Manager
S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA

6.0

/10

Reviewed 10 week(s) ago

The AC in the room was leaking, wifi login was difficult. The room was not clean, dusty. People chatting outside could be heard and disturbed, the remote control on the TV had lost its writing, it was still a regular TV, not a smart TV. The Pop Hotel I have ever booked is not like this.
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1 people find it helpful

Accommodation's Reply
25 Feb 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us. We would like to apologize for the shortcomings of the Hotel's services to you and we will fix them immediately. And we will review the feedback regarding the facilities that you have provided so that it becomes an added value for our guests. We look forward to welcoming you back to POP! Hotel Kemang. Sincerely, Hotel Manager
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D***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

The place is very comfortable and cute, the toilet is clean
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1 people find it helpful

Accommodation's Reply
25 Feb 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us. We hope you will stay again at POP! Hotel Kemang Jakarta. Thank you, Hotel Manager
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Afrida K. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.1

/10

Reviewed 13 week(s) ago

The location is in the middle of restaurants, nearby malls, and salon. The drawbacks are the room is just enough size and the bathroom is not clean

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Accommodation's Reply
30 Jan 2025
Dear Afrida, Thank you for sharing your experience with us and other traveler. We really appreciate your feedback. Please allow me to express my sincerest apologies. We are very sorry to hear that your experience did not meet your expectations. Hope that you will give us the opportunity to serve you better in the near future. We hope that you will visit us again soon. Thank you, Hotel Manager
H***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 14 week(s) ago

The hotel's location is strategic, making it easy to travel, passed by public transportation, and many places to eat around, from cheap to expensive, the hotel staff are very helpful, when checking in was assisted by mas Andhika, explained in detail about the room I took, very informative, and fun, and mas Andhika also offered to borrow a charger, because I happened not to bring a charger, it was very useful. Thank you mas Andhika
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1 people find it helpful

Accommodation's Reply
30 Jan 2025
Dear Valued Guest, Thank you for your comments regarding your experience with us. We will convey your concern to our staff whose name you mentioned and it will be a good motivation to continue improving our Hotel services. Hopefully we can come back again at POP! Hotel Kemang Jakarta. Thank You, Hotel Manager
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Dyah c. s. d.
icon-origin-TRAVELOKA

6.3

/10

Reviewed 14 week(s) ago

The AC is not cold, the access card cannot be entered, it turns out the battery is dead. It should really be prepared. There is no mineral water, there is a water jug but the water dispenser is empty
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1 people find it helpful

Accommodation's Reply
30 Jan 2025
Dear Dyah, Thank you for taking the time to share your experience with us. We would like to apologize for the shortcomings of the service provided by the Hotel to you and we will fix it immediately. And we will review the feedback regarding the facilities that you convey so that it becomes an added value for our guests. We look forward to welcoming you back to POP! Hotel Kemang. Sincerely, Hotel Manager
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M***d
icon-origin-TRAVELOKA

8.5

/10

Reviewed 14 week(s) ago

The room is simple, and comfortable. The hotel staff is friendly with Mbak Ayu
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1 people find it helpful

Accommodation's Reply
30 Jan 2025
Dear Valued Guest, Thank you for your comments regarding your experience with us. We will convey your concern to our staff whose name you mentioned and it will be a good motivation to continue improving our Hotel services. Hopefully we can come back again at POP! Hotel Kemang Jakarta. Thank You, Hotel Manager
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Number of reviews per page
20
40