MI

Muhammad I.

Staycation

8,5

/10

Reviewed 2 day(s) ago

Friendly staff, clean rooms and excellent service.

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S***a

Staycation

10,0

/10

Reviewed 6 day(s) ago

Check-in and check-out were quick. The staff was friendly and the hotel was in a great location. The food was delicious.

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NC

Nicholas C.

6,6

/10

Reviewed 1 week(s) ago

You have to bring cash for a deposit, if you don't have an ID card as collateral, so if you go out you can't bring your ID card, you have to have cash first, and the check out request can only be made within 15 minutes, after that you have to pay, the AC can't be turned off, the remote is probably broken

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1 people find it helpful

kuntho w.

Leisure

8,5

/10

Reviewed 1 week(s) ago

Book this hotel because it is close to Gubeng Station, there are minimarkets and restaurants nearby, thanks.

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Accommodation's Reply

15 Aug 2025

Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.

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G***a

Leisure

10,0

/10

Reviewed 1 week(s) ago

The hotel staff is very friendly, every day there are cleaning staff who clean the rooms and change the sheets, towels, etc.

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Accommodation's Reply

15 Aug 2025

Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.

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N***r

9,1

/10

Reviewed 1 week(s) ago

It's fun, but the AC needs to be upgraded to make it more comfortable.

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Accommodation's Reply

15 Aug 2025

Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.

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YE

Yuli E.

Staycation

8,5

/10

Reviewed 2 week(s) ago

A 7-minute walk to Gubeng Station. Comfortable rooms.

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1 people find it helpful

Accommodation's Reply

13 Aug 2025

Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya

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HZ

Hanif Z. S.

Business

9,7

/10

Reviewed 2 week(s) ago

Everything is nice and comfortable. The food tastes quite good but there's not much variety.

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2 people find it helpful

Accommodation's Reply

13 Aug 2025

Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya

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U***k

Business

6,7

/10

Reviewed 2 week(s) ago

Strategic hotel, easy access. The room's AC doesn't work properly. The room is hot.

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2 people find it helpful

H***F

10,0

/10

Reviewed 2 week(s) ago

Everything in this hotel is very satisfying, both its strategic location in the city center, easy access, good and friendly service, in short, it is suitable for vacations, business, etc.

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Accommodation's Reply

13 Aug 2025

Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya

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M***n

9,1

/10

Reviewed 4 week(s) ago

G suites offers precise city location and friendly staffs. Food is standard, yet the pool is being renovated when I stayed there.

3 people find it helpful

Accommodation's Reply

15 Aug 2025

Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.

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GF

Gloria F. M. I.

10,0

/10

Reviewed 4 week(s) ago

Okay with the price. Worth it.

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1 people find it helpful

Accommodation's Reply

28 Jul 2025

Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.

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AY

Alfi Y.

Transit

8,2

/10

Reviewed 4 week(s) ago

Comfortable bed. Clean bathroom. Nice view. The AC is a bit noisy, perhaps it hasn't been serviced in a while.

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Accommodation's Reply

13 Aug 2025

Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya

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N***l

Transit

8,5

/10

Reviewed 4 week(s) ago

The room was comfortable and clean. The service was friendly. I was a bit skeptical at first because the price was so cheap and it was close to the station. But it turned out to be okay and not a dud.

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Accommodation's Reply

28 Jul 2025

Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.

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H***s

Staycation

8,8

/10

Reviewed 5 week(s) ago

Overall, it's pretty good. The AC is just a little less cold.

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3 people find it helpful

Accommodation's Reply

28 Jul 2025

Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.

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RW

Rina W.

10,0

/10

Reviewed 6 week(s) ago

Satisfied with the service, will come here again next time🤗

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1 people find it helpful

Accommodation's Reply

28 Jul 2025

Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.

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Y***a

5,8

/10

Reviewed 6 week(s) ago

small swimming pool, and less than satisfactory hotel service

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2 people find it helpful

Accommodation's Reply

28 Jul 2025

Good morning, we sincerely apologize for any inconvenience you experienced during your stay at the G Suites Hotel Surabaya. On behalf of the management, I would like to apologize for this inconvenience. We greatly appreciate any feedback from our guests, and if you would like, we look forward to contacting you further. Please contact us at the number listed on our website so we can express our apologies directly and provide further clarification. Thank you for your understanding, and we hope to be given the opportunity to serve you better in the future. Best regards, G Suites Hotel Surabaya

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D***a

Staycation

9,7

/10

Reviewed 6 week(s) ago

Staying here, the room is comfortable and clean, the security guard is friendly... the best, I've stayed here several times, only the food is not that delicious 😃

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1 people find it helpful

Accommodation's Reply

28 Jul 2025

Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.

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hr

helim r.

10,0

/10

Reviewed 6 week(s) ago

The staff are very friendly and helpful.

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Accommodation's Reply

28 Jul 2025

Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.

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Puta w.

Staycation

10,0

/10

Reviewed 7 week(s) ago

Overall it's good but it should be improved further.

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Accommodation's Reply

28 Jul 2025

Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.

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Overall Ratings & Reviews G Suites Hotel by AMITHYA

Explore G Suites Hotel by AMITHYA

8,2

8,1

8,0

8,5

8,1

Traveler Reviews G Suites Hotel by AMITHYA

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