8.4
Very Good

From 4,418 reviews

Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.4

Location

8.6

Service and Facilites

8.4

People often mention about Swiss-Belhotel Borneo Samarinda
All
Distance to City Center (78)
Staff Friendliness (73)
Bedroom (71)
Room Space (66)
Bathroom (66)
Accessibility (63)
Ambiance (63)
Hotel Area (61)
Surroundings (60)
Family Friendly (55)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Swiss-Belhotel Borneo Samarinda

Number of reviews per page
20
40
Customer reviews
F***o
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 day(s) ago

The staff is very friendly during check in/check out, close to culinary places, and can connect to the SCP mall.
Translated by Google Icon
See original

Find this review helpful?

A***u
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 1 week(s) ago

Very nice and the view faces the city center
Translated by Google Icon
See original

Find this review helpful?

M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.8

/10

Reviewed 1 week(s) ago

- There were no officers on duty at the arrival, we were blocked by an online taxi blocking the drop off area, forced to get off and ask the online taxi to pull over. We also dropped off (and returned to pick up our own luggage). - The interior needs to be renovated, the carpet & curtains are musty, the bathtub, sheets & towels are yellowish. - The variety of breakfast menus & taste need to be improved. - The swimming pool water is cloudy. - The internet is slow. - The windows are moldy. Overall. Needs a thorough overhaul.
Read More
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
22 Apr 2025
Dear Mr./Mrs., M*d. Thank you for your review! We appreciate your feedback. We will continue to strive to improve our facilities to make them even more comfortable. We hope you have a pleasant experience, and we look forward to welcoming you back again soon! Warm Regards, General Manager
Translated by Google Icon
See original
T***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 1 week(s) ago

the receptionist is friendly and gives good directions
Translated by Google Icon
See original

Find this review helpful?

Z***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 2 week(s) ago

Recommendation for staying in the city center.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
16 Apr 2025
Dear Z*a, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
Translated by Google Icon
See original
R***a
icon-Transit
Transit
icon-origin-TRAVELOKA

9.7

/10

Reviewed 2 week(s) ago

It's pretty good, just that there are some stains on the mattress.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
21 Apr 2025
Dear R*a, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
Translated by Google Icon
See original
A***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

Been here twice, satisfying 👍🏻
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
21 Apr 2025
Dear A*a, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
Translated by Google Icon
See original
r***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

Thank God the children are happy, the atmosphere is also comfortable
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
21 Apr 2025
Dear R*u, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
Translated by Google Icon
See original
a***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

The room is spacious and clean, the staff is very helpful with the check in process.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
16 Apr 2025
Dear a*i, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
Translated by Google Icon
See original
Afriyani
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

Every time I go to Samarinda, I always stay at this hotel, the breakfast menu is delicious while having breakfast while waiting for the kids to swim. There is also a playground for the kids to play. Just walk to SCP, outside the hotel there are many food sellers and the hotel price is affordable.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
16 Apr 2025
Dear Mrs. Afriyani, thank you for choosing us as your second home when visiting Samarinda City. We are happy to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
Translated by Google Icon
See original
a***p
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 3 week(s) ago

Want to find food not far away, and close to the shopping center.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
10 Apr 2025
Dear a*p. Thank you for choosing us as your second home of choice when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
Translated by Google Icon
See original
D***y
icon-origin-TRAVELOKA

8.2

/10

Reviewed 3 week(s) ago

thank God the service is safe. friendly. the hotel is also clean. it's just that yesterday the sink in the bathroom came off, so it was a bit difficult to turn it on. the rest is safe, quiet. clean too. thank you
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
10 Apr 2025
Dear D*y. Thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
Translated by Google Icon
See original
Profile Picture
Muammar S. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 3 week(s) ago

Very comfortable and memorable. Thank you Swiss-Belhotel.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
10 Apr 2025
Dear Mr. Muammar S. A. Thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
Translated by Google Icon
See original
I***i
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

The room is comfortable, the breakfast menu is also delicious. Only in the room there are no towels so when you step on the floor it feels very cold, and there is no mineral water provided.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
07 Apr 2025
Dear I*i, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
Translated by Google Icon
See original
Profile Picture
Junot S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

very comfortable, standard price, facilities for children are very suitable. Next year, if you go to SMD, you can go to Swiss Bell again
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
10 Apr 2025
Dear Mr. Junot S. Thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
Translated by Google Icon
See original
nugroho a. s.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 3 week(s) ago

good place and good view. comfortable and pleasant
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
10 Apr 2025
Dear Mr. Nugroho, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
Translated by Google Icon
See original
H***y
icon-origin-TRAVELOKA

9.7

/10

Reviewed 3 week(s) ago

The room is quite clean, the water runs smoothly.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
07 Apr 2025
Dear H*yThank you for choosing us as your second home of choice when visiting Samarinda City. We are happy to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
Translated by Google Icon
See original
B***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 4 week(s) ago

I recommend it, every time I go to Samarinda I definitely stay here, but unfortunately yesterday's breakfast was not very good, but overall it's okay.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
07 Apr 2025
Dear B*i, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
Translated by Google Icon
See original
Johann W.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

Spacious room near mall and food court.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
04 Apr 2025
Dear Mr. Johann, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us, we look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
Translated by Google Icon
See original
Johann W.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

Spacious room, friendly staff. Regular here every time I go to Samarinda.
Translated by Google Icon
See original

Find this review helpful?

Accommodation's Reply
04 Apr 2025
Dear Mr. Johann, thank you for choosing us as your second home when visiting Samarinda City. We are pleased to understand that you had a pleasant experience while staying with us, we look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40