8.6
Very Good

From 7,659 reviews

Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.9

Service and Facilites

8.7

People often mention about The Sultan Hotel & Residence Jakarta
All
Staff Friendliness (53)
Bedroom (47)
Distance to City Center (42)
Bathroom (42)
Room Space (41)
Hotel Area (39)
Ambiance (38)
Taste (37)
Surroundings (36)
Variety (34)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Sultan Hotel & Residence Jakarta

Number of reviews per page
20
40
Customer reviews
Profile Picture
Rezaharahap
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

The rooms are spacious and comfortable and the staff are friendly.
Translated by Google Icon
See original

Find this review helpful?

S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.4

/10

Reviewed 3 week(s) ago

nice place to having a shortvacay during lebaran period..not much we can do, like no kids activity, few tv channels..i hope the bathroom can be repair too bcoz there's flooded around the closet..but a good ambience, friendly & responsive staff making our stay just complete..thank u The Sultan ♡

Find this review helpful?

O***i
icon-origin-TRAVELOKA

8.8

/10

Reviewed 3 week(s) ago

The additional breakfast buffet was good, but felt a bit pricey for a place like this.
Translated by Google Icon
See original

Find this review helpful?

Dhimas P.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

The hotel staff is very friendly, kids friendly and very worth it for a staycation
Translated by Google Icon
See original

Find this review helpful?

s***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

The hotel matches the description and expectations, close to GBK, just a short walk away. Good service & all staff are very friendly, always greet you.
Translated by Google Icon
See original

1 people find it helpful

Atour R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 4 week(s) ago

near gbk, just cross the street. about 1 km from gbk
Translated by Google Icon
See original

1 people find it helpful

Mia R. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

Always satisfied staying at The Sultan. And will be back soon.
Translated by Google Icon
See original

1 people find it helpful

A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.0

/10

Reviewed 6 week(s) ago

The room is poorly maintained, there is no hot water at all, the TV is hard to turn on/no broadcasts. So I asked to change rooms.
Translated by Google Icon
See original

1 people find it helpful

G***t
icon-origin-TRAVELOKA

8.5

/10

Reviewed 8 week(s) ago

Its is generally calm and located in good place in down town. But the worst was access to the hotel from out side. I think it should be renovated for comfortable access from several direction like previously. ^

4 people find it helpful

Alvin H. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 8 week(s) ago

A little disappointed about the hot water in the bathroom. Had to call the hotel staff to get the hot water out.
Translated by Google Icon
See original

1 people find it helpful

n***g
icon-origin-TRAVELOKA

9.7

/10

Reviewed 9 week(s) ago

Nice and comfortable……. Suitable for those who like to exercise
Translated by Google Icon
See original

3 people find it helpful

O***e
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 9 week(s) ago

Cool hotel and area.. 👍👍 Enjoyed staying here👍
Translated by Google Icon
See original

2 people find it helpful

Profile Picture
De Ashe
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

Friendly staff, fast and satisfying service, the place is very comfortable and very clean.
Translated by Google Icon
See original

1 people find it helpful

C***s
icon-Business
Business
icon-origin-TRAVELOKA

9.1

/10

Reviewed 9 week(s) ago

Very strategic location. Spacious yard. Complete facilities. Affordable price. Highly recommended
Translated by Google Icon
See original

2 people find it helpful

Profile Picture
Muhamad F. A.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 10 week(s) ago

I stay in here for quick vacation and doing some concert activity, so its the best place to the venue is doing.

3 people find it helpful

e***n
icon-origin-TRAVELOKA

8.5

/10

Reviewed 10 week(s) ago

. Old hotel but still well maintained. And close to GBK
Translated by Google Icon
See original

2 people find it helpful

A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 10 week(s) ago

All good, very clean room, all hospitality is very helpful, thanks, I will be back soon

1 people find it helpful

Martina
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 10 week(s) ago

The room is clean, the hotel staff is friendly, the food has a variety of menus and is delicious. Next time I will stay here again
Translated by Google Icon
See original

1 people find it helpful

Profile Picture
Yanthy K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 10 week(s) ago

Got a cool view, just a few meters walk from GBK, unfortunately the access from the front gate to the lobby is roundabout and a bit far, so far it's okay.
Translated by Google Icon
See original

Find this review helpful?

N***i
icon-origin-TRAVELOKA

9.6

/10

Reviewed 10 week(s) ago

The food for breakfast have so much veriety and that was all very tasty and very good. Shout out to chefs for breakfast, and the staff was so nice to us very nice hotel

Find this review helpful?

Number of reviews per page
20
40