Dear Mr. Rizqa R. Salam HaKngat. Thank you for taking the time to write a review about your experience staying at our property. Sorry for the refrigerator, every room we always have a refrigerator, sir, but for the microwave is also available in our kitchen, for the iron we help press in our laundry department, sir. We apologize if there are still shortcomings and we always try to provide the best service. This input is very valuable for us in the future. We look forward to your next visit. Regards, Willy Hizkia Mambat. General Manager