Traveloka (2,007)
8.3
Very Good
From 2,007 reviews
Provided by travelers on
Cleanliness
8.2
Room Comfort
8.3
Meal
8.0
Location
8.6
Service and Facilites
8.5
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Family Friendly (19)
Staff Friendliness (19)
Room Space (18)
Surroundings (17)
Wifi (17)
Bathroom (17)
Hotel Area (17)
Taste (17)
Activity Option (16)
Bedroom (16)
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Traveler Reviews Inna Tretes Hotel
Number of reviews per page
20
40
Customer reviews
Radit
8.8
/10
Reviewed 18 hour(s) ago
The hotel is comfortable and the swimming pool is clean, suitable for children and family vacations because the facilities are quite complete.
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Grace L.
Staycation
8.7
/10
Reviewed 2 week(s) ago
If you bring children, you should stay here, because there are many choices so you don't get bored. And the price offered is comparable to what you get.
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Accommodation's Reply
14 Apr 2025
Dear Ms. Grace, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of inna tretes Hotel & Resort
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S***i
Leisure
5.7
/10
Reviewed 4 week(s) ago
There are many cockroaches, when going home asking for help to extend the time until 1 am is not allowed. Even though 5 star hotels like Shangri-La or other hotels are allowed.
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Accommodation's Reply
03 Apr 2025
Dear Guest, Thank you for taking the time to share your review. I hope that you had a better experience on your visit yesterday, it is from reviews like this that we learn and use this to improve ourselves. We work hard to provide an exceptional guest experience, and in this case it is clear that we did not do our best. If you give us the opportunity to earn your trust again, I can assure you that we will do our best to provide you with a great hotel experience as many of our guests have grown to love their good experiences at this hotel. Sincerely, Management inna tretes Hotel & Resort
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G***t
Staycation
10.0
/10
Reviewed 7 week(s) ago
We checked in during the month of Ramadan as a peace of mind, wanting to find a fresh mountain atmosphere. The cleanliness of the room is great. Historical Ramadan for iftar is also interesting with the Nusantara way for Rp. 100 per person. Get a discount for early birds. We were given good service. Breakfast was replaced with sahur which can be ordered via WA. Whatever, the service is good and the room is a Junior Suite, clean and all the facilities in the room function properly.
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Accommodation's Reply
12 Mar 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort
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s***d
Staycation
9.4
/10
Reviewed 7 week(s) ago
hotel with the most beautiful view 😍😍😍
the water pool is a natural source, no chlorine smell, very refreshing.. sleep soundly with the sound of trickling water..
drink coffee in the morning while watching the sunrise.. I want to come here once a month anyway 😄😄😄 the room is very spacious and clean.. the hotel is old but guaranteed not to regret it.. oh yeah, it's very suitable for families, when I stayed there it was all family.. 👍🏻👍🏻👍🏻 the view is of the mountains, green is really suitable for healing ☺️😊
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Accommodation's Reply
06 Mar 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort
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B***g
Leisure
10.0
/10
Reviewed 9 week(s) ago
inna tretes is always the hotel of choice when staying in prigen. Kids friendly hotel, many play spots for children, friendly staff, beautiful scenery. the food menu is always delicious.
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3 people find it helpful
Accommodation's Reply
25 Feb 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort
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B***u
Business
8.5
/10
Reviewed 10 week(s) ago
The place is quiet. Nice room view facing the mountain. Clean room
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1 people find it helpful
Accommodation's Reply
25 Feb 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort
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P***a
6.5
/10
Reviewed 12 week(s) ago
The hot water doesn't turn on, even though I brought children, it turns on once but only warm to cold.
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1 people find it helpful
Accommodation's Reply
25 Feb 2025
Dear Guest, Thank you for taking the time to share your review. Due to a sudden water heater issue, the entire hotel’s hot water supply is currently under maintenance. I hope you had a better experience on your visit yesterday, it is from reviews like this that we learn and use this to improve ourselves. We work hard to provide an exceptional guest experience, and in this case it was clear that we did not do our best. If you give us the opportunity to earn your trust again, I assure you that we will do our best to provide you with a great hotel experience like our many guests who have grown to love their good experiences at this hotel. Sincerely, Management of inna tretes Hotel & Resort.
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MT
Muhammad T. I.
8.2
/10
Reviewed 12 week(s) ago
The room's position faces the mountain view and city lights. So cool.
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1 people find it helpful
Accommodation's Reply
25 Feb 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort
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A***n
8.7
/10
Reviewed 12 week(s) ago
For good service and comfort in staying, for breakfast which is not delicious and the staff is not responsive when there is an empty menu, so it needs to be improved again.
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1 people find it helpful
Accommodation's Reply
25 Feb 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort
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F***i
Staycation
9.7
/10
Reviewed 13 week(s) ago
The staff is friendly and helpful. The room is spacious. Easy access to the hotel.
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2 people find it helpful
Accommodation's Reply
25 Feb 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort
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RE
Rofik E.
Staycation
8.4
/10
Reviewed 13 week(s) ago
Strategic location, nice view, clean room, but unfortunately the bathroom near the closet is a bit smelly.
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1 people find it helpful
S***g
Leisure
10.0
/10
Reviewed 16 week(s) ago
Good, even though the hotel is old but it makes you feel at home. Maintain the service and facilities and improve them even more
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2 people find it helpful
Accommodation's Reply
08 Jan 2025
Dear Guest, Thank you for taking the time to share your review. We look forward to welcoming you back to our hotel soon. Sincerely, Management inna tretes Hotel & Resort
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Widiari
Leisure
10.0
/10
Reviewed 17 week(s) ago
overall good..... suitable for family... just a little choice of food.... if you go out of the hotel to buy food is also difficult..... but all OK.... suitable for quieting yourself...
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1 people find it helpful
Accommodation's Reply
08 Jan 2025
Dear Guest, Thank you for taking the time to share your review. We look forward to welcoming you back to our hotel soon. Sincerely, Management inna tretes Hotel & Resort
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EE
Edywahyudi E.
10.0
/10
Reviewed 19 week(s) ago
friendly hotel staff clean rooms and comfortable atmosphere beautiful place suitable for families
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2 people find it helpful
Accommodation's Reply
30 Dec 2024
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort
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Ridwan d. c.
Leisure
10.0
/10
Reviewed 19 week(s) ago
very impressive and very good service..
friendly receptionist
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+5
1 people find it helpful
Accommodation's Reply
30 Dec 2024
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of Inna Tretes Hotel & Resort
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h
herwando
Staycation
10.0
/10
Reviewed 23 week(s) ago
according to expectations, comfortable for resting, only the breakfast section needs to be improved, it takes a long time to refill the food menu.
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Accommodation's Reply
10 Dec 2024
Dear Guest, Thank you for taking the time to share your review. I hope that you had a better experience on your visit yesterday, it is from reviews like this that we learn and use this to improve ourselves. We work hard to provide an exceptional guest experience, and in this case it is clear that we did not do our best. If you give us the opportunity to earn your trust again, I can assure you that we will do our best to provide you with a great hotel experience as many of our guests have grown to love their good experiences at this hotel. Sincerely, Management inna tretes Hotel & Resort
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D***l
Staycation
6.9
/10
Reviewed 28 week(s) ago
Location is ok. Cool at night but hot during the day. Standard reception service. Just have to leave ID card during stay. Room is ok for the price paid. Clean enough. Breakfast is so-so. No wheelchair and stroller access. Overall ok for a 3 star hotel.
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6 people find it helpful
Accommodation's Reply
28 Oct 2024
Dear Guest, Thank you for taking the time to share your review. We look forward to welcoming you back to our hotel soon. Sincerely, Management of inna tretes Hotel & Resort.
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S***o
9.7
/10
Reviewed 30 week(s) ago
Clean and comfortable room with nice view, friendly staff, want to stay here again ☺.
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2 people find it helpful
Accommodation's Reply
02 Oct 2024
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of inna tretes Hotel & Resort.
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M***a
10.0
/10
Reviewed 35 week(s) ago
The hotel is nice. There are activities all the time. The food is delicious.
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2 people find it helpful
Accommodation's Reply
09 Sep 2024
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Management of inna tretes Hotel & Resort.
See original
Number of reviews per page
20
40
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