The hotel staff is friendly and very helpful.

My experience staying at this hotel: 1. There is no restaurant, and the nearest eating place is very far. The restaurant at the nearest hotel is only for the hotel guests, so to find a decent dinner you have to go downstairs first with bad and dark road conditions. 2. The tap water is cloudy, and the position of the hot & cold water taps is separate, making it difficult to take a shower 3. The bedroom floor is sticky, as if it was not mopped (not prepared) 4. The bed sheets are so dry (like coarse dust) 5. The stairs to the unit are mossy, so it is very slippery when it rains, especially when walking down. 6. TV with STB and a maximum of only 4 local TV channels 7. I ordered spicy fried rice. The portion is large, but the taste is really only spicy, there is no salty or sweet taste from the soy sauce. 8. There is no direction to the Qibla. Luckily I always bring a compass. 9. Breakfast is delivered to the room. The taste of the food is the same, only spicy, no salty, no sweet and no savory taste. Only spicy. 10. In terms of price, this hotel is overpriced. A reasonable price might be 300-400k. During my several trips to the Garut area, my experience at this property was far from the best.

Staying here was the first and last experience.. besides the room cleanliness was very bad, the bed frame was broken.. there were only 2 towels while the room was for 4 people, there was no coffee and tea, the fried rice breakfast was very disappointing in terms of portion and taste.. the pool facilities were also very bad, there were lots of broken ceramics which were very dangerous for children.. for a room size of 1.3 million per night we will not want to come back..

Unfortunately, we forgot to take picture. The room is nice, but the bathroom is terribly scary. We don't have spare to stand under the shower unless we stand in the bath tub. And the bath tub is very old and slippery with cracks everywhere. If we are not careful, we could slip and fall easily. The hot water pool is nice but old too. A bit mouldy and doesn't look well maintained.

Cool, fresh, good service, friendly, clean, there is a soaking tub inside

The room was poorly maintained, with dusty sheets and no mats. Requests for mats from staff took a long time to respond. The bathroom had no temperature control, so we bathed in boiling sulfur water. There were few electrical outlets, and the bathing area was quite far from the hotel. I hope the rooms are renovated to improve this.

the checking process is easy and the mist is steady

The atmosphere is cool..😍 but at night it's really cold🥶. The staff are friendly.. ☺. The facilities are okay 😊

The view is nice but please replace the mattress with a good one because the price is quite expensive and other facilities need to be improved.

The atmosphere is very cool.. Awesome.. Good service.. Makes me want to keep going. 😁

Satisfying and comfortable for family

beautiful, many types of nature spring pool, enjoyable food

very nice and beautiful, chill for long weekend

Dirty pool, no Wi-Fi, not up to expectations. Public deception, different from the photos.

Dirty pool, no wifi. Public deception, not as expected as in the photo.

For the location it's really far. The atmosphere is nice but there are a lot of flies! The check-in and check-out process takes so long, when we arrived in the rain instead of being served quickly, it took so long. The check-out process took so long. The food is also lacking and expensive. There are still many shortcomings

at a price of 845 thousand,,,no no,,, there are many disadvantages

The staff is friendly and fast in delivering what we need.

with a price of 2.3 million we got a room that did not match what the app offered with what we got, in the app we paid for 2 king beds but got 2 regular twin beds, pillows etc were uncomfortable and the location where we stayed was full of flies and spider webs. for us, the price offered by traveloka with what we got was not comparable. with the facilities we got. please app if you want to sell a place at a high price, you should also look at the facilities you get.

The room has a lot of cockroaches, the blankets are a bit dirty and nets... and mineral water is poured