8.5
Very Good

From 2,286 reviews

Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.8

Service and Facilites

8.5

People often mention about Swiss-Belhotel Bogor
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Distance to City Center (57)
Staff Friendliness (57)
Bedroom (56)
Room Space (53)
Bathroom (52)
Hotel Area (50)
Taste (46)
Variety (45)
Check-in/out Time (44)
Ambiance (43)
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Traveler Reviews Swiss-Belhotel Bogor

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Customer reviews
D***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 2 day(s) ago

The car park is very narrow and difficult to maneuver, especially P3 and P4.
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S***y
icon-Staycation
Staycation
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8.8

/10

Reviewed 2 day(s) ago

The view is nice because of the mountain. But when I entered the room, there was no bathroom mat. Then at 1 am, almost half past 1, the bathroom door was locked from the inside. Overall, the food was pretty good. The swimming pool is also pretty good. It's just that the playground for small children is super messy, like it's not taken care of 🥲 Even though it would be nice if it was taken care of. But I don't regret staying here yesterday. Paid for with the view.
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1 people find it helpful

Accommodation's Reply
24 Apr 2025
Dear Respected Sir/Madam, Thank you for sharing your experience staying with us and giving a review about our hotel. Regarding some of the things conveyed as mentioned above, it has become an important note for us to evaluate further to improve the comfort and experience of our guests in the future. We are pleased to hear that overall you still enjoyed your stay at Swiss-Belhotel Bogor. Hopefully we can welcome you back with a better service. Best regards, Andri Kurniawan. General Manager
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S***i
icon-origin-TRAVELOKA

9.1

/10

Reviewed 3 day(s) ago

helpful staff, nice room view.
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Accommodation's Reply
24 Apr 2025
Dear Respected Sir/Madam, Warmest greetings from Swiss-Belhotel Bogor! Glad to hear that you enjoyed your stay at Swiss-Belhotel Bogor and how you enjoyed our services. This review really motivates our team to continue improving the quality of our services and facilities to meet, and even exceed, our guests’ expectations. It was an honor to have you as our guest, and we look forward to welcoming you back in the future. Best regards, Andri Kurniawan. General Manager
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S***i
icon-Staycation
Staycation
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10.0

/10

Reviewed 3 day(s) ago

from the location, staff friendliness, cleanliness, comfort, food, everything is okay 👌👍
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+4

1 people find it helpful

Accommodation's Reply
24 Apr 2025
Dear Respected Sir/Madam, Warmest greetings from Swiss-Belhotel Bogor! Glad to hear that you enjoyed your stay at Swiss-Belhotel Bogor and how you enjoyed our services. This review really motivates our team to continue improving the quality of our services and facilities to meet, and even exceed, guest expectations. It was an honor to have you as our guest, and we look forward to welcoming you back in the future. Best regards, Andri Kurniawan. General Manager
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 6 day(s) ago

Close to the park for a morning walk. Behind it are many places to eat.
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Accommodation's Reply
22 Apr 2025
Dear Sir/Madam, Warm greetings from Swiss-Belhotel Bogor. Thank you for choosing Swiss-Belhotel Bogor as your place to stay and for giving us a positive review about our hotel. Your positive review about the facilities is highly appreciated. Your positive review has been shared with all members of the hotel team. This will further motivate us to consistently provide exceptional service to all our valued guests, like you. Once again, on behalf of the entire hotel team, I would like to thank you for your positive review and we look forward to welcoming you back soon. Best regards, Andri Kurniawan. General Manager.
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N***a
icon-Staycation
Staycation
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10.0

/10

Reviewed 6 day(s) ago

Thank you Swiss-belhotel Bogor.. it was truly beyond expectation. Me time for self love on my birthday was very enjoyable and memorable. The staff were friendly, the hotel was clean, the room was spacious. The request on the upper floor was fulfilled, I could see the city lights and a nice view while reflecting on myself. Always be successful Swissbel, I will come here again soon.. 🫶
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Accommodation's Reply
24 Apr 2025
Dear Respected Sir/Madam, Warmest greetings from Swiss-Belhotel Bogor! Glad to hear that you enjoyed your stay at Swiss-Belhotel Bogor and how you enjoyed our services. This review really motivates our team to continue improving the quality of our services and facilities to meet, and even exceed, our guests’ expectations. It was an honor to have you as our guest, and we look forward to welcoming you back in the future. Best regards, Andri Kurniawan. General Manager
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S***i
icon-origin-TRAVELOKA

8.5

/10

Reviewed 1 week(s) ago

quiet and comfortable... suitable for resting
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Accommodation's Reply
19 Apr 2025
Dear Sir/Madam, Thank you for taking the time to write a good review about your stay at Swiss-Belhotel Bogor. My team and I are very grateful for your appreciation. I hope we can welcome you back soon. Best regards, Andri Kurniawan. General Manager
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D***a
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Staycation
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8.5

/10

Reviewed 2 week(s) ago

The room is comfortable, the staff is also friendly. Only the swimming pool is dirty and very slippery. Wearing swimming goggles in the pool is also very blurry. The seating (seems like a BBQ place) on the side of the pool is also dirty, lots of trash scattered around. Maybe the cleanliness of the pool can be considered
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1 people find it helpful

Accommodation's Reply
19 Apr 2025
Dear valued guest, Thank you for taking the time to share your experience at Swiss-Belhotel Bogor. We are very sorry to hear that your experience was not up to your expectations. We have also noted your feedback regarding the variety and quality of breakfast, especially the fried rice and live cooking teppanyaki concept. We will pass this on to our team for immediate evaluation and improvement. We greatly appreciate your constructive feedback, as it helps us to continue to improve and provide better service to all our guests. We hope that you will give us another chance on your next visit to provide a more positive and memorable impression. Sincerely, Andri Kurniawan. General Manager
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vega i.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 2 week(s) ago

it's all good. we are satisfy to spent our lebaran holiday here.

1 people find it helpful

Accommodation's Reply
16 Apr 2025
Dear Mrs. Vega, Thank you for spending your time with us. I am glad to know that our facilities have made your stay a pleasant one. We appreciate your compliment and rest assured they will be shared with the team who will be happy to read the kind words. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. Best regards, Andri Kurniawan General Manager
t***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 week(s) ago

For a strategic location, the staff is friendly and responsive. There are many variations of food, but the taste is just so-so. Maybe the taste can be improved.
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Accommodation's Reply
16 Apr 2025
Dear Respected Sir/Madam, Warmest greetings from Swiss-Belhotel Bogor! Glad to hear that you enjoyed your stay at Swiss-Belhotel Bogor and how you enjoyed our services. This review really motivates our team to continue improving the quality of our services and facilities to meet, and even exceed, guest expectations. It was an honor to have you as our guest, and we look forward to welcoming you back in the future. Best regards, Andri Kurniawan. General Manager
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Yani J.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

Always an option when staying with family.
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Accommodation's Reply
16 Apr 2025
Dear Ms. Yani, Warm greetings from Swiss-Belhotel Bogor! Glad to hear that you enjoyed your stay at Swiss-Belhotel Bogor and how you enjoyed our services. This review really motivates our team to continue improving the quality of our services and facilities to meet, and even exceed, our guests’ expectations. It was an honor to have you as our guest, and we look forward to welcoming you back in the future. Best regards, Andri Kurniawan. General Manager
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heni a.
icon-origin-TRAVELOKA

8.6

/10

Reviewed 2 week(s) ago

It took 2 hours to get towels, 2 phone calls, little variety in food, for a hotel of this class, otherwise everything was okay.
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2 people find it helpful

Accommodation's Reply
09 Apr 2025
Dear Mrs. Heni, Warm greetings from Swiss-Belhotel Bogor. Thank you for choosing Swiss-Belhotel Bogor as your place to stay and for giving us a positive review about our hotel. Your positive review is highly appreciated. Your positive review has been shared with all members of the hotel team. This will further motivate us to consistently provide exceptional service to all our valued guests, like you. Once again, on behalf of the entire hotel team, I would like to thank you for your positive review and we look forward to welcoming you back soon. Best regards, Andri Kurniawan. General Manager
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Riony P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

6.7

/10

Reviewed 2 week(s) ago

initially booked 1 room with a double bed (mountain view), after check-in requested at the receptionist to be changed to a twin bed, the FO was friendly and helpful, but why did I get the room in the corner and it seemed like I didn't get a mountain view... add breakfast 150k, but the variety of food is just like that, it's a bit boring, the fried rice in my opinion is too dry and bland, even though the concept is live cooking in teppanyaki, it shouldn't be that dry... y hope the next visit to Swiss belhotel Bogor, can get a better and more memorable impression..
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1 people find it helpful

Accommodation's Reply
19 Apr 2025
Dear valued guest, Thank you for taking the time to share your experience at Swiss-Belhotel Bogor. We are very sorry to hear that your experience was not up to your expectations. We have also noted your feedback regarding the variety and quality of breakfast, especially the fried rice and live cooking teppanyaki concept. We will share this with our team for immediate evaluation and improvement. We greatly appreciate your constructive feedback, as it helps us to continue to improve and provide better service to all our guests. We hope that you will give us another chance on your next visit to provide a more positive and memorable impression. Sincerely, Andri Kurniawan. General Manager
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pristina n. h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Check out time was fast and all the staff were friendly. Will come back again in the future. Want to staycation again. The price is also appropriate. Even though the price is quite high, the service and facilities are appropriate.
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Accommodation's Reply
16 Apr 2025
Dear Mrs. Pristina, Warmest greetings from Swiss-Belhotel Bogor! Glad to hear that you enjoyed your stay at Swiss-Belhotel Bogor and how you enjoyed our services. This review really motivates our team to continue improving the quality of our services and facilities to meet, and even exceed, our guests’ expectations. It was an honor to have you as our guest, and we look forward to welcoming you back in the future. Best regards, Andri Kurniawan. General Manager
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Apriela J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

It was a great stay at this hotel. Check-in time could be faster, staff are very friendly, room is spacious, bathroom is clean.
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Accommodation's Reply
09 Apr 2025
Dear Mrs. Apriela, Warm greetings from Swiss-Belhotel Bogor. Thank you for choosing Swiss-Belhotel Bogor as your place to stay and giving us a positive review about our hotel. Your positive review regarding the service, facilities and cleanliness of the room is highly appreciated. Your positive review has been shared with all members of the hotel team. This will further motivate us to consistently provide exceptional service to all our valued guests, like you. Once again, on behalf of the entire hotel team, I would like to thank you for your positive review and we look forward to welcoming you back soon. Best regards, Andri Kurniawan. General Manager.
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A***x
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

The staff is friendly and the service is good.
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Accommodation's Reply
09 Apr 2025
Dear Respected Sir/Madam, Warm greetings from Swiss-Belhotel Bogor. Thank you for choosing Swiss-Belhotel Bogor as your place to stay and for giving us a positive review about our hotel. Your positive review regarding our service is highly appreciated. Your positive review has been shared with all members of the hotel team. This will further motivate us to consistently provide exceptional service to all our valued guests, like you. Once again, on behalf of the entire hotel team, I would like to thank you for your positive review and we look forward to welcoming you back soon. Best regards, Andri Kurniawan. General Manager.
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Friendly hotel staff and comfortable facilities for families.
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Accommodation's Reply
09 Apr 2025
Dear Respected Sir/Madam, Warm greetings from Swiss-Belhotel Bogor. Thank you for choosing Swiss-Belhotel Bogor as your place to stay and for giving us a positive review about our hotel. Your positive review regarding our services and facilities is highly appreciated. Your positive review has been shared with all members of the hotel team. This will further motivate us to consistently provide exceptional service to all our valued guests, like you. Once again, on behalf of the entire hotel team, I would like to thank you for your positive review and we look forward to welcoming you back soon. Best regards, Andri Kurniawan. General Manager.
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Saut R. F. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Always have a positive impression every time I stay here. I will definitely come again, still yes for the service.
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Accommodation's Reply
09 Apr 2025
Dear Bapak Saut, Warm greetings from Swiss-Belhotel Bogor. Thank you for choosing Swiss-Belhotel Bogor as your place to stay and for giving us a positive review about our hotel. Your positive review is highly appreciated. Your positive review has been shared with all members of the hotel team. This will further motivate us to consistently provide exceptional service to all our valued guests, like you. Once again, on behalf of the entire hotel team, I would like to thank you for your positive review and we look forward to welcoming you back soon. Best regards, Andri Kurniawan. General Manager.
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Max S.
icon-origin-TRAVELOKA

8.7

/10

Reviewed 3 week(s) ago

Overall, nice place to staycation.

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Accommodation's Reply
04 Apr 2025
Dear Mr. Max, Thank you for spending your time with us. I am glad to know that our rooms, services, and overall facilities have made your stay a pleasant one. We appreciate your compliment and rest assured they will be shared with the team who will be happy to read the kind words. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. Best regards, Andri Kurniawan General Manager
gia a.
icon-Transit
Transit
icon-origin-TRAVELOKA

7.8

/10

Reviewed 4 week(s) ago

Overall it's good, only the AC is not cold enough. If I sleep using a blanket it's still a bit hot. Hopefully in the future the AC can be improved.
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1 people find it helpful

Accommodation's Reply
02 Apr 2025
Dear Ms. Gia, Thank you for staying at Swiss-Belhotel Bogor and taking the time to provide us with your feedback. This feedback has been acknowledged by our team, and corrective actions have been taken to prevent similar issues from occurring in the future. We have noted this as part of our ongoing efforts to improve our service quality. Please feel free to contact me directly if you need any assistance for your next visit to our hotel. I will be more than happy to assist you further. It will be our honor to serve you again at Swiss-Belhotel Bogor in the future, with a much better experience. Best regards, Andri Kurniawan. General Manager
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